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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Fitness facility
Lake
Pool
Exterior
Daily buffet breakfast (CHF 29 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Technopark Business Center
    ‪17 min walk‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 393 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(29 reviews)
  • Garden view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Zürich

Located in Zürich Center within a 5-minute walk of Letzigrund Stadium, Crowne Plaza Zürich by IHG is within 2 miles (3 km) of other popular sights like Bahnhofstrasse. This 4-star hotel has 365 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Letzigrund Stadium - 3 min walk - 0.2 miles
  • Maag Halle - 14 min walk - 0.8 miles
  • Technopark Business Center - 17 min walk - 1.0 mile
  • Swiss Casinos Zurich - 3 min drive - 1.5 miles
  • Bahnhofstrasse - 4 min drive - 1.7 miles

Getting around

  • Zurich Altstetten Station - 3 min drive
  • Letzigrund Tram Stop - 3 min walk
  • Zurich Airport (ZRH) - 28 min drive

Restaurants

  • ‪Crowne Plaza Bar - ‬1 min walk
  • ‪町田商店 - ‬7 min walk
  • ‪Ooki Pavillon - ‬3 min walk
  • ‪Tacos Ramiro Y Macario - ‬5 min walk
  • ‪Restaurant Hardhof - ‬5 min walk

About this property

Crowne Plaza Zürich by IHG

Guests staying at Crowne Plaza Zürich by IHG enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for CHF 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can enjoy free WiFi and TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 50 per accommodation, per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Frequently asked questions

Is free cancellation available at Crowne Plaza Zürich by IHG?

Crowne Plaza Zürich by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Zürich by IHG?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Zürich by IHG on Apr 19, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crowne Plaza Zürich by IHG?

This hotel is situated in Zürich Center within a short 4-minute walk of Letzigrund Stadium and also 19 minutes on foot from Maag Halle. You'll also find Bahnhofstrasse and Zoo Zurich within a short drive.

Does Crowne Plaza Zürich by IHG have a casino on the premises?

No, Crowne Plaza Zürich by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Zürich by IHG?

No, there is no indoor pool at this hotel.

Does Crowne Plaza Zürich by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Zürich by IHG serves buffet breakfast for a surcharge on weekday mornings at Restaurant West.

Does Crowne Plaza Zürich by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Zürich by IHG for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Where is the closest airport to Crowne Plaza Zürich by IHG?

The closest major airport to Crowne Plaza Zürich by IHG is Zurich Airport (ZRH), which is 7.8 mi away (28 minutes by car).

Crowne Plaza Zürich by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 2 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Great experience, staff are very efficient and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff where great and approachable when had issue they where quick to sort. Breakfast was very good and variety was excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

Siying, LONGUEUIL

Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

Hendrik De, Waretown

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Dec 2025

6/10 Okay

Abdulaziz

Liked: Cleanliness
Clean and nice but the pillows were really uncomfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

CATHERINE

Traveled with partner
Liked: Cleanliness, amenities
Room was ok. Bathroom area and privacy were not great. Very small space. The glass door provided no privacy while using the bathroom. This could have been designed better. Staff were lovely. Pillows were very small, more like cushions.
Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, amenities
Quality
Stayed 3 nights in Dec 2025

4/10 Poor

Ongelique

Disliked: Staff & service
This was the second time that I have stayed at a Crowne Plaza. The first in New Orleans & the second in Zurich. The best thing I can say is affordability; the hotel is great for accommodation needs on a budget. Once again though, leadership needs to invest in upgrading the rooms. The carpet, drapes & walls all need to be upgraded. Worn out & flimsy, as I mentioned for my stay in New Orleans, presentation needs to go beyond front desk/reception. Additionally regarding staff, conversation was short & dismissive. Upon check in, i discussed with reception that I did not enroll in the breakfast plan upon booking because expedia would not let me adjust to only 1 person. This was a solo tri so I was not going to pay for 2 when I was by myself. I asked reception if i could purchase the package then to which he said yes, with the amount of $347. When I went down for breakfast the following morning, they said the meal package was not purchased so I would need to pay daily for the days I wanted breakfast at the hotel. I ordered room service one time & ordered a curry fish, the women was so quick to get me off the phone that she charged the meal to my room when I specifically stated I wanted to pay via my debit card. Then while in my room which was already a cramped space, was ready to start an argument with me before i simply just stated it was fine because I wanted her out of my room. Take your time & be clear with your guests. Would not recommend for booking for wherever they are.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were welcoming and helpful, and it was located very close to the tram.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff were helpful and knowledgeable.
Stayed 1 night in Nov 2025

8/10 Good

Daniel Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were helpful
Stayed 6 nights in Nov 2025

2/10 Terrible

Gloria

Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Location was good. Only a 20 minute walk into Zurich Centre. There was also 2 tram stops nearby. The room had everything we needed. The shower was a bit rubbish and flooded easily.
Stayed 2 nights in Nov 2025

10/10 Excellent

U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Hans Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time visiting the hotel and just as lovely as the first stay. Super recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jack Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very helpful front desk staff. All staff very friendly. Nothing to complain about.
Stayed 3 nights in Nov 2025

8/10 Good

Anthony George Mirabueno

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Gruff

Stayed 2 nights in Nov 2025

10/10 Excellent

Orly

Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Stayed 2 nights in Nov 2025

10/10 Excellent

wafi

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

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