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Crowne Plaza Zürich by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Crowne Plaza Zürich by IHG

A modern indoor pool area with a wooden floor, a large potted monstera plant, and a lounge chair.
A river with boats and a bridge.
A restaurant with green upholstered booths, round tables, and a large window with a view of buildings.
An outdoor event with round tables, guests, and a garden setting.
A spa area with stone walls, wooden lounge chairs, and a vase with flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Technopark Business Center
    ‪3 min drive‬
  • Place, Kunsthalle Zurich
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

A modern hotel room with a large bed, a desk with a chair, a sofa, a TV mounted on the wall, and a wardrobe.

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • Garden view
  • 393 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(33 reviews)
  • Garden view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(102 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Zürich

Located in Zürich Center within a 5-minute walk of Letzigrund Stadium, Crowne Plaza Zürich by IHG is within 2 miles (3 km) of other popular sights like Bahnhofstrasse. This 4-star hotel has 365 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Letzigrund Stadium - 3 min walk - 0.2 miles
  • Zurlindenstrasse - 9 min walk - 0.5 miles
  • Maag Halle - 19 min walk - 1.0 mile
  • Technopark Business Center - 3 min drive - 1.3 miles
  • Kunsthalle Zurich - 3 min drive - 1.5 miles

Getting around

  • Letzigrund Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Airport (ZRH) - 28 min drive

Restaurants

  • ‪Crowne Plaza Bar - ‬1 min walk
  • ‪Tacos Ramiro Y Macario - ‬5 min walk
  • ‪Restaurant Eglihof - ‬8 min walk
  • ‪町田商店 - ‬7 min walk
  • ‪Ooki Pavillon - ‬3 min walk

About this property

Crowne Plaza Zürich by IHG

Guests staying at Crowne Plaza Zürich by IHG enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for CHF 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can enjoy free WiFi and TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 29 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 60 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 50 per accommodation, per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 for adults and CHF 15 for children
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Frequently asked questions

Is free cancellation available at Crowne Plaza Zürich by IHG?

Crowne Plaza Zürich by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Zürich by IHG?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Zürich by IHG on Nov 8, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crowne Plaza Zürich by IHG?

This hotel is situated in Zürich Center within a 10-minute walk of Letzigrund Stadium and Zurlindenstrasse. You'll also find Bahnhofstrasse and Hallenstadion within a short drive.

Is there parking available at Crowne Plaza Zürich by IHG?

Yes, secured parking is offered for CHF 35 per night. Though parking is available on request, an electric car charging station and wheelchair-accessible parking are also available.

Does Crowne Plaza Zürich by IHG have a casino on the premises?

No, Crowne Plaza Zürich by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Zürich by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crowne Plaza Zürich by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and a rainfall showerhead.

Are there hot tubs at Crowne Plaza Zürich by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Zürich by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Zürich by IHG serves buffet breakfast for a surcharge each morning at Restaurant West.

Does Crowne Plaza Zürich by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Zürich by IHG for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Crowne Plaza Zürich by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Zürich by IHG?

The closest major airport to Crowne Plaza Zürich by IHG is Zurich Airport (ZRH), which is 7.8 mi away (28 minutes by car).

Are there rooms with balconies at Crowne Plaza Zürich by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Zürich by IHG.

Does Crowne Plaza Zürich by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Zürich by IHG.

Crowne Plaza Zürich by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the food at the restaurant was wonderful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A Good hotel, a bit far from the center.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent with the cook while you look omelettes the highlight of my stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice hotle
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Avrage breakfast, old-school rooms, great gym and pool
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to the stadium, grocery stores, and restaurants. Very clean and they have all the amenities. The restaurant was perfect with a nice outdoor dining area and the breakfast buffet was plentiful with lots of food options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as always. The taste of omelette their chef can cook makes me happy. Including the chef’s hospitality, their breakfast is fabulous.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel was amazing. Beginning with our arrival and welcoming and ending with our room. The cleaning, the atmosphere, and walkable streets were the must important elements in our trip. Thank you for everything.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Junior Suites” are amazing! Great casual indoor/outdoor eating directly out the front door and directly down the road from Lake Zürich. We didn’t end up dining at the restaurant that was on-site but the breakfast was first class. Great place… Excellent value!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and ataff are curteous
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, clean room, restaurant good
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, complimentary tea and coffee in rhe lobby area.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ok, easy to access from 2 tram stops.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Property is getting old so elevators small, rooms small with no bathroom privacy at all. Breakfast ridiculously expensive.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes It was very good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff all accommodating and polite. Good selection at breakfast. Also room made up every day with everything replaced and new bottled water. Just a generally good stay.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really bad location in the middle of nowhere industrial area
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and had a great experience. The staff and service were wonderful. The hotel has great access to public transportation, restaurants, and grocery stores nearby.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, really helpful and friendly. Parts of the hotel were a little older and in need of attention. Breakfast was confusing but plenty on offer, including a decent gluten free offering which was useful for one of our party.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, nice modern bathroom (although rest of room fine — quite basic), easy check-in. No breakfast included though and location was just okay , not super central. Overall content with our stay and enjoyed being able to use the pool, jacuzzi, gym facilities — those are standout perks!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location and many supermarkets close by.Easy to get into the city with public transport.Will come back again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the room was clean. The staff works well with the Viking personnel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2026