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Novotel Zurich City West

4.0 star property

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Photo gallery for Novotel Zurich City West

A person holding a cup and a plate, standing near a window with curtains.
Property video
An outdoor patio area with tables and chairs, umbrellas, and potted plants.
A modern bar area with a curved counter, seating, and a large overhead light fixture.
A person seated at a round glass table with a meal consisting of sandwiches, fries, and a salad, along with two drinks in mason jars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Letzigrund Stadium
    ‪17 min walk‬
  • Place, Swiss National Museum
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A modern room with a green armchair, a wooden desk, and a black floor lamp.

Suite, 1 Double Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A person sitting on a bed in a hotel room with a white pillow, a black wall-mounted light, and a small table beside the bed.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a round mirror, and a sofa.

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Zürich

Located in Zürich Center within a mile (2 km) of Letzigrund Stadium, Novotel Zurich City West is within 2 miles (3 km) of other popular sights such as Swiss National Museum. This 4-star hotel has 144 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 miles
  • Maag Halle - 5 min walk - 0.3 miles
  • Kunsthalle Zurich - 9 min walk - 0.5 miles
  • Letzigrund Stadium - 17 min walk - 0.9 miles
  • Swiss National Museum - 4 min drive - 1.5 miles

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • ‪Lian Hua Hardturm GmbH - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪Piu - ‬4 min walk
  • ‪Rivington & Sons - ‬6 min walk

About this property

Novotel Zurich City West

Novotel Zurich City West features an indoor pool, a children's pool, and a 24-hour gym. Self parking is offered for CHF 25.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and Smart TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free minibar items, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $180
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Are free cancellation options available at Novotel Zurich City West?

Novotel Zurich City West provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Zurich City West?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on Aug 23, 2026 start from $241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Novotel Zurich City West?

This hotel is situated in Zürich Center, just steps from Technopark Business Center and Puls 5, and within a short walk of Maag Halle. You'll also find Swiss National Museum and Bahnhofstrasse within a short drive.

Will I be able to park at Novotel Zurich City West?

Yes, parking is offered for CHF 25 per night. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Novotel Zurich City West have a casino on the premises?

No, Novotel Zurich City West doesn't have a casino.

Is there an indoor pool at Novotel Zurich City West?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is Novotel Zurich City West good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Novotel Zurich City West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Zurich City West have a restaurant that serves breakfast?

Yes, Novotel Zurich City West serves buffet breakfast for a surcharge each morning at The Flave of Zürich.

Will Novotel Zurich City West allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Novotel Zurich City West for a fee of CHF 25.00 per pet, per night.

Does Novotel Zurich City West have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Novotel Zurich City West?

The closest major airport to Novotel Zurich City West is Zurich Airport (ZRH), which is 7.1 mi away (24 minutes by car).

Can I book a room with a balcony at Novotel Zurich City West?

No, you won't find guestrooms with balconies at Novotel Zurich City West.

Novotel Zurich City West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1008 reviews
Rating 8 - Good. 364 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

ETIENNE

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Arianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very nice and invits you to seat there for a drink.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Easy to get around. Pool was a nice bonus. Even the pull out was comfortable. Beer was cold in the lobby lounge! :)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Pily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
The staff are friendly and helpful.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was clean and efficient.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

JOSE

Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Elio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Phenia

The food was great and so were the amenities.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Era

Disliked: Amenities
The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Saamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Brand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Karandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

RUSSEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to airport.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Avinasha

Liked: Staff & service
The stay was overall decent. The room was comfortable and clean, but nothing exceptional. The bathroom, particularly the shower area, could definitely use a better design—it felt a bit inconvenient. The view from the room was quite average, which was a bit disappointing considering the price. It did feel slightly on the expensive side for what was offered. Also, the city tax was charged separately, which wasn’t very clear at the time of booking. Overall, it was an okay stay, but there’s room for improvement, especially in terms of value for money.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quite safe and convenient for public transportations.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bharadwaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, accommodating staff, decent breakfast, close to key locations
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Walid Ashraf Mohamed Tawfic

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was in a poor condition, bathroom door not closing. Very delayed checkin process.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SERDAR

Liked: Cleanliness, staff & service, property conditions & facilities
We did the reservation since we thought that there is pool at the hotel but unfortunately the pool was not open and this was not informed to us at the time of the booking
Stayed 1 night in Mar 2026