See all properties

Hotel Zihua Caracol

3.0 star property
Beachfront hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Zihua Caracol

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility
Standard Room King Size | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished
2 restaurants, breakfast served
Interior

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪2 min walk‬
  • Zihuatanejo Bay
    ‪2 min walk‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Suite King Size

Suite King Size | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite King Size

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Standard Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Familiar

Suite Familiar | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite Familiar

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room King Size

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Standard Room King Size

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Quadruple Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room Standard

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zihuatanejo

Located in Playa La Ropa, Hotel Zihua Caracol is adjacent to La Madera Beach and within a 5-minute walk of Zihuatanejo Bay. This 30-room, 3-star hotel has 2 restaurants, an outdoor pool, and free self parking.

What's nearby

  • La Madera Beach - 2 min walk - 0.1 miles
  • Zihuatanejo Bay - 2 min walk - 0.1 miles
  • Municipal Market - 10 min walk - 0.6 miles
  • La Ropa Beach - 3 min drive - 1.2 miles
  • Las Gatas Beach - 5 min drive - 2.4 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪Terracita Beach - ‬6 min walk
  • ‪Margaritas - ‬3 min walk
  • ‪Boxha Café - ‬4 min walk
  • ‪Lalo's Burger Plaza Kioto - ‬7 min walk
  • ‪Il Mare - ‬4 min walk

About this property

Hotel Zihua Caracol

Beachfront hotel with 2 restaurants and a 24-hour front desk
Guests of Hotel Zihua Caracol enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a terrace, a garden, and barbecue grills.
30-inch TVs come with cable channels. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Business center

Hotel Irma

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,004 reviews
$89 nightly
The price is $106
Aug 10 - Aug 11
Total includes taxes and fees
Hotel Irma

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Zihua Caracol
Zihua Caracol
Hotel Zihua Caracol Zihuatanejo
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Frequently asked questions

What is there to do around Hotel Zihua Caracol?

This hotel is situated in Playa La Ropa, just steps from La Madera Beach and Zihuatanejo Bay, and within a short walk of Kioto Plaza. You'll also find Municipal Market and Zihuatanejo Pier less than a mile away.

Will I be able to park at Hotel Zihua Caracol?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Zihua Caracol have a casino at the property?

No, Hotel Zihua Caracol doesn't have a casino.

Is there an indoor pool at Hotel Zihua Caracol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Hotel Zihua Caracol good for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and an ocean-view restaurant.

Does Hotel Zihua Caracol have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Zihua Caracol have a restaurant with a breakfast menu?

Yes, Hotel Zihua Caracol has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Hotel Zihua Caracol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Zihua Caracol.

Are there connecting rooms at Hotel Zihua Caracol?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Zihua Caracol?

The closest major airport to Hotel Zihua Caracol is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 7.8 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Zihua Caracol?

No, there aren't any guestrooms with balconies at Hotel Zihua Caracol.

Hotel Zihua Caracol Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 221 reviews
Rating 8 - Good. 85 out of 221 reviews
Rating 6 - Okay. 54 out of 221 reviews
Rating 4 - Poor. 24 out of 221 reviews
Rating 2 - Terrible. 10 out of 221 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberlie

Stayed 7 nights in Feb 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean and location convenient. Wifi not great, pool was lovely and very well cared for area. Breakfast included was nice and pretty good. Looking into maybe going back next year, but getting a kitchen
Stayed 7 nights in Feb 2025

4/10 Poor

Attila, Allen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel grounds and the pool area are indeed very nice, but my room was terrible. No blow dryer, no shampoo or shower gel, only a bar of soap. Walls cracked, very basic furniture - more of a cell than a room. Hot water took 10 minutes (!) to arrive every day - what a waste of water! But the worst was the bed - it was the most uncomfortable, hard, bed I have ever had the misfortune to sleep on. My. right shoulder completely seized up after just 1 night, so I had to actually had to cut my trip short and come home early as I did not want to be in pain for the whole week. NOT recommended!!
Stayed 5 nights in Feb 2025

6/10 Okay

Julian

Traveled with group
Disliked: Property conditions & facilities
Lack of amenities: no phone, no fridge, no microwave. Occasional sewer smell in the room. Very little shelf space.
Stayed 7 nights in Feb 2025

8/10 Good

Theresa

Stayed 4 nights in Feb 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between La Ropa and Centro. Great value for the price. Very nice pool, comfortable and clean room. Breakfast was included and excellent. My only issue was the spotty wi fi in the room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jan 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a bad experience in the restaurant with the waiter. Did not make us feel welcome at all and we heard him talking to the bartender saying we were Americans. Didnt let us sit where we wanted and it WAS NOT busy at all. Also didnt have tonic water for our drinks which was on the menu. Other than that experirnce, it was excellent.
Stayed 14 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, clean hotel and rooms. Also very lovely staff!!
Stayed 28 nights in Jan 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2025

10/10 Excellent

AnneMarie

Traveled with family
The Room is a little tired. But pool area and location is awesome!
Stayed 1 night in Jan 2025

8/10 Good

Alan

Stayed 14 nights in Jan 2025

8/10 Good

Juan

Stayed 2 nights in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness
Great stay! Great staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Turtle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time it was a good stay a good distance from everything
Stayed 3 nights in Jul 2024

8/10 Good

Fern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and garden area. Roof top view is beautiful
Stayed 10 nights in Jan 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 2 nights in Dec 2023

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service at all, no coffee, shower was cold and hard to use
Stayed 1 night in Jan 2024

6/10 Okay

Jo-Ann

Liked: Cleanliness, staff & service
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Stayed 8 nights in Jan 2024

6/10 Okay

Nancy

Traveled with family
Disliked: Staff & service
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
Stayed 5 nights in Dec 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty. Loud music from the restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
Stayed 10 nights in Mar 2023

8/10 Good

Robert, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
Stayed 7 nights in Mar 2023

6/10 Okay

Colleen, Port Moody

Stayed 7 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.

Hotels

Aksari Luxury Resort & Spa Ubud by Ini Vie Hospitality
Cottages San Jose
Pet Friendly Hotels in Linville Falls
Ritz Acapulco Hotel All Inclusive
Hyatt House Tampa Airport Westshore
Motels Cheney
Gay Friendly Hotels in Fort Bragg
Cabin Rentals New Mexico
Hotels with Hot Tubs in Searcy
Hotels near Downstream Casino Resort
Hilton Garden Inn New York/West 35th Street
Oceans One Resort
Hotels in Takawiri Island
Dreams Acapulco Resorts & Spa - All Inclusive
Cheap Hotels in Charlottesville
Hotels near Old Town
Red Lion Hotel Port Angeles Harbor

Flights

Flights from Orlando to Albany
Flights from Dothan to Fort Lauderdale
Flights from Milwaukee (MKE) to Chicago (ORD)
Flights from Philadelphia to Saratoga
Flights from Salt Lake City to Boise City
Flights from Atlanta to Amman
Flights from Lexington to Fort Walton Beach - Destin
Flights from Toronto to Portland
Flights from Sioux Falls to Corpus Christi
Flights from Atlanta to Paris

Cars

Car rentals in Franklin
Car rentals in Tifton

Packages

Toronto Vacations