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CERVO Mountain Resort

5.0 star property
Luxurious slopeside hotel with 2 restaurants

Choose dates to view prices

Photo gallery for CERVO Mountain Resort

Room (Alpinist Roof Suite) | Terrace/patio
Room (Huntsman Lodge) | Private kitchen | Fridge, coffee/tea maker
Exterior
Room (Huntsman Lodge) | 1 bedroom, minibar, in-room safe, individually furnished
Room (Alpinist L) | 1 bedroom, minibar, in-room safe, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Riedweg 156, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪16 min walk‬
  • Sunnegga Ski Resort
    ‪9 min drive‬
  • Sion (SIR)

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Room options

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Huntsman Spa Suite)

  • 592 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist Roof Junior Suite)

  • 527 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist Roof Suite)

  • 883 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist Spa Suite)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Huntsman Lodge)

  • 2583 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

Room (Huntsman S) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Huntsman S)

  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist Roof L)

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

Room (Alpinist L) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist L)

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

Room (Alpinist M) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist M)

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist S)

Room (Alpinist S) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist S)

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Zermatt

CERVO Mountain Resort places you 0.9 mi (1.4 km) from Zermatt-Furi Gondola. This 54-room, 5-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and 2 restaurants.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Matterhorn Museum - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles
  • Sunnegga Ski Resort - 9 min drive - 0.7 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬6 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬9 min walk

About this property

CERVO Mountain Resort

Luxurious slopeside hotel with 2 restaurants
Guests of CERVO Mountain Resort have access to ski-in/ski-out access, a full-service spa, and an outdoor pool. You can take advantage of free offsite parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and access to locker space. Other amenities at this ski hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include balconies, tablet computers, and iPod docks.
Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Exterior

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9.6 out of 10, Exceptional, 181 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 24 and June 26.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 150 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Is free cancellation available at CERVO Mountain Resort?

CERVO Mountain Resort provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of CERVO Mountain Resort?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Zermatt - Furi. You'll also find Matterhorn Museum and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at CERVO Mountain Resort?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa at CERVO Mountain Resort?

Mountain Ashram Spa is the hotel's spa and services include hot stone massages, sports massages, and aromatherapy.

Does CERVO Mountain Resort include a casino at the property?

No, CERVO Mountain Resort doesn't have a casino.

Is there an indoor pool at CERVO Mountain Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is CERVO Mountain Resort good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Does CERVO Mountain Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does CERVO Mountain Resort have a restaurant with a breakfast menu?

Yes, CERVO Mountain Resort has 2 restaurants, and serves free full breakfasts each morning.

Does CERVO Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at CERVO Mountain Resort for a fee of CHF 30 per pet, per night.

Does CERVO Mountain Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from CERVO Mountain Resort?

The closest major airport to CERVO Mountain Resort is Sion (SIR), which is about 24.2 mi away.

Are there rooms with balconies at CERVO Mountain Resort?

Yes, every guestroom at CERVO Mountain Resort comes with a balcony with some featuring mountain views.

CERVO Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 131 reviews
Rating 8 - Good. 9 out of 131 reviews
Rating 6 - Okay. 2 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, wonderful amenities and location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 3 nights in Aug 2024

10/10 Excellent

Deena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher Johann

Stayed 3 nights in Jul 2024

2/10 Terrible

ghassan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

simone

Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Mansour

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Ever

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Stayed 4 nights in Apr 2022

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really ski in/out. Fabulous property. Ridiculously expensive.
Stayed 6 nights in Jan 2022

6/10 Okay

Omar, Los Angeles

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Stayed 2 nights in Sep 2021

10/10 Excellent

Soud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic - perfect mountain hote

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Stayed 6 nights in Dec 2020

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Sven

Disliked: Cleanliness, room comfort
Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nicely decorated, delicious breakfast, friendly staff!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home comfort with plenty of amenities and goodies!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
View was outstanding, good breakfast, helpful staff
Stayed 1 night in Sep 2019