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Alpenhotel Fleurs de Zermatt

4.0 star property
Slopeside fun with full-service spa and indoor pool

Choose dates to view prices

Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Terrace/patio
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

Zermatt-Furi Gondola is within a mile (2 km) of Alpenhotel Fleurs de Zermatt, and other popular sites like Sunnegga Paradise - Blauherd Cable Car are within a couple of miles (3 km). This 38-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 17 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Slopeside fun with full-service spa and indoor pool
Guests of Alpenhotel Fleurs de Zermatt have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include an outdoor pool, a gym, and a sauna.
Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Espresso makers, safes, and desks are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Front of property
Backstage Boutique SPA Hotel
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 374 reviews
$507 nightly
The price is $537
Mar 1 - Mar 2
Total with taxes and fees
Backstage Boutique SPA Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:30 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on Feb 12, 2026 start from $270.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Alpenhotel Fleurs de Zermatt?

Guests positively rate the hotel's location in Zermatt, and it's a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and also 11 minutes on foot from Zermatt - Furi. You'll also find Zermatt–Sunnegga Funicular and Matterhorn Museum less than a mile away.

Will I be able to park at Alpenhotel Fleurs de Zermatt?

No, there isn't parking available at the hotel.

Is there a spa at Alpenhotel Fleurs de Zermatt?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Alpenhotel Fleurs de Zermatt have a casino at the property?

No, Alpenhotel Fleurs de Zermatt doesn't have a casino.

Will I find an indoor pool at Alpenhotel Fleurs de Zermatt?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 7:00 AM and 8:00 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at Alpenhotel Fleurs de Zermatt?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a full-service spa.

Are there hot tubs at Alpenhotel Fleurs de Zermatt?

No, but guests can enjoy a steam room at this hotel.

Does Alpenhotel Fleurs de Zermatt have a restaurant with a breakfast menu?

Yes, Alpenhotel Fleurs de Zermatt serves free buffet breakfast at Matterhorn Lounge each morning.

Will Alpenhotel Fleurs de Zermatt allow pets to stay for free?

No, pets and service animals aren't allowed at Alpenhotel Fleurs de Zermatt.

Does Alpenhotel Fleurs de Zermatt have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Alpenhotel Fleurs de Zermatt?

The closest major airport to Alpenhotel Fleurs de Zermatt is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Alpenhotel Fleurs de Zermatt?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy hill or mountain views.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 826 reviews
Rating 8 - Good. 156 out of 826 reviews
Rating 6 - Okay. 39 out of 826 reviews
Rating 4 - Poor. 16 out of 826 reviews
Rating 2 - Terrible. 15 out of 826 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

LEOPOLDO

Stayed 1 night in Oct 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Traver

Stayed 1 night in Oct 2025

10/10 Excellent

Sorin

Stayed 1 night in Oct 2025

10/10 Excellent

jaime alberto, Pembroke Pine

Liked: Cleanliness, staff & service, property conditions & facilities
I will comeback I have a great time awesome..
Stayed 1 night in Sep 2025

8/10 Good

Kathy

Matterhorn hikes.

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.
Chez Verony Burger
Stayed 2 nights in Sep 2025

8/10 Good

Sowoon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility must have been built not too long ago and everything was in prime condition. I would have given 5 stars only if the receptionist on that day of my arrival was not there. He was straight up rude to us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outstanding except for front desk guy

Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025

10/10 Excellent

Puneet, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Drew

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Muhammad, Bayonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Italo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a great location!

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Stayed 2 nights in Jul 2025

10/10 Excellent

Vannessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Stayed 1 night in Aug 2025

10/10 Excellent

FERNANDO, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Muhammad Haris Shahbaz

Liked: Cleanliness, property conditions & facilities
Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Liked: Cleanliness, room comfort
The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matterhorn views didn’t disappoint

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Enrique

Disliked: Staff & service, property conditions & facilities, room comfort

Vacationer

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything.
Great spa, great coffee at the base of the Matterhorn. Does it get any better than this?
Stayed 1 night in Jun 2025

10/10 Excellent

Ramanathan

Stayed 2 nights in Jun 2025

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