Hotel Indigo York by IHG

4.0 star property
Hotel with a bar, 6-minute walk to Shambles

Choose dates to view prices

Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Restaurant
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(111 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

York

Hotel Indigo York by IHG places you in City Centre, within a leisurely stroll of popular sights such as Shambles and York Minster. This 103-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 6 min walk - 0.4 miles
  • York Christmas Market - 8 min walk - 0.4 miles
  • York Minster - 12 min walk - 0.7 miles

Getting around

  • York Station - 18 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬3 min walk
  • ‪The Postern Gate - ‬4 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Turning Point Brew Co Outpost - ‬4 min walk

About this property

Hotel Indigo York by IHG

Hotel with a bar, 6-minute walk to Shambles
Hotel Indigo York by IHG features free WiFi in public areas and a banquet hall. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries and slippers, and beds sport Egyptian cotton sheets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Frequently asked questions

Is free cancellation available at Hotel Indigo York by IHG?

Hotel Indigo York by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see around Hotel Indigo York by IHG?

This hotel is situated in City Centre within a short 6-minute walk of Shambles and also 12 minutes on foot from York Minster. You'll also find Merchant Adventurers' Hall and York Barbican less than a mile away.

Is parking available on site at Hotel Indigo York by IHG?

No, this hotel doesn't offer parking.

Does Hotel Indigo York by IHG have a casino?

No, Hotel Indigo York by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo York by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Indigo York by IHG?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, bathrobes, and slippers.

Does Hotel Indigo York by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo York by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo York by IHG serves a full breakfast on weekday mornings for a surcharge from its cafe.

Does Hotel Indigo York by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo York by IHG though service animals are welcome.

Does Hotel Indigo York by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo York by IHG?

The closest major airport to Hotel Indigo York by IHG is Leeds (LBA-Leeds Bradford), which is about 24.6 mi away.

Can I book a room with a balcony at Hotel Indigo York by IHG?

No, at Hotel Indigo York by IHG, there aren't any guestrooms that list a balcony.

Hotel Indigo York by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 886 out of 1243 reviews
Rating 8 - Good. 263 out of 1243 reviews
Rating 6 - Okay. 66 out of 1243 reviews
Rating 4 - Poor. 13 out of 1243 reviews
Rating 2 - Terrible. 15 out of 1243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff, especially those who worked in the breakfast room. The breakfast was excellent with great variety including an à la carte option of eggs Benedict, porridge etc. Brilliant location, just a few minutes from York city centre. Only one criticism - the toilet in the bathroom was stained and looked like it needed a good scrub but apart from that the room was spotless.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel great staff clean fantastic breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night to one week stay. Everything you need right on property. Easy walk to park lot and center city.
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great except room over air con central unit which was noisy at nightime.
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, and the room was very clean and spacious. Staff was nice and helpful, in the area is pretty walkable to most things in the city. Our only qualms about staying here again would be the breakfast (quality and options, especially for a vegetarian) in the pull out sofa was totally unusable- thankfully we did not have to utilize this, but this is not possible for someone to sleep on.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Loved York

So many outstanding restaurants, coffee shops within a short walk Safe and quiet area Clean streets Only minor negative was the soundproofing between floors was not the best
Stayed 3 nights in Sep 2025

2/10 Terrible

Mica

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first room was claustrophobic and tight. Some staff were unhelpful when we requested a change, saying no other rooms were available and making us wait while serving other customers. The second room was also disappointing the bathroom showed poor maintenance, with a worn sink and grouting in need of repair. Overall, the stay was unsettling and felt overly priced for the rating.
Stayed 1 night in Sep 2025

10/10 Excellent

VIKAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property - well mantained room - even the basic category that we used .I think Sam at the Reception who checked us in was very clear and transparent in his communication
Stayed 3 nights in Sep 2025

10/10 Excellent

Adele

Stayed 1 night in Sep 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We would stay again but not on the ground floor as you hear everyone walking past especially at night. Also the bathroom could have been cleaner but overall a nice stay
Stayed 2 nights in Sep 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

Hotel is an easy 20 minute walk from York train station. The hotel is extremely clean and well maintained with very comfortable beds. Rooms have everything you could need including hair dryers, irons, and a refrigerator. Service from everyone was excellent, and included suggestions for meals and sightseeing from the front desk help.
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room good/Staff helpful/good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Elsie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to shops museums pubs and restaurants
Stayed 4 nights in Sep 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Convenient location, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Wonderful choice of dining options both in the hotel and surrounding area. Minutes walking disy from all the places we wanted to visit in York.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities
The hotel was superb, absolutely loved our stay here, in an ideal world it would be closer to the city centre but it still isn’t that far out and the centre of York is very walkable. A brilliant stay in a lovely hotel with fantastic staff. Will happily visit again.
Stayed 6 nights in Sep 2025

6/10 Okay

jana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice location in the city, close to attractions and restaurants. The staff were friendly and helpful. I booked a king sized bed but received a queen bed. This was frustrating and I would have stayed at a different hotel if i would have known about this.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location. Only downside is the parking. We couldn’t get a space in the hotel car park and Peel Street car park (next to the hotel one) took a fair bit of waiting to get a space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff were helpful. Bar service, though, was subpar.
Stayed 6 nights in Aug 2025

2/10 Terrible

Verified traveler

Poor management of a bad situation.

Booked 1 night bed and breakfast. Obviously had some technical issue because no hot water on morning of 5.9.25 and no cooked breakfast available. Restaurant was closed. When we checked out we were told an email would be sent the same day regarding refunds but nothing received. Very disappointing. Not the customer service we have been used to from hotel indigos previously.
Stayed 1 night in Sep 2025