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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Eco-certified hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Relax in this stylish room with a large bed, two bedside tables, and a comfortable sofa.
Relax in a spacious room with a comfortable sofa, flat-screen TV, and large window offering a view of the outdoors.
Enjoy a meal in the restaurant's cozy seating area, visible through an arched doorway.
Fitness facility
Host meetings and presentations in this well-equipped conference room with a long row of chairs, two front tables, and a large screen.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Yukon Visitor Information Centre
    ‪6 min walk‬
  • Sundog Carving Studio & Gallery
    ‪9 min walk‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Non Smoking

Two single beds with matching headboards and white bedding, a nightstand with a lamp, and a framed picture adorn this cozy space.

Studio Suite, Multiple Beds, Non Smoking

  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Relax in a stylish room with a large bed, sofa, and desk, surrounded by a patterned wallpaper and a framed picture.

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Enjoy a city view from the large window, with two single beds and a desk area.

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Relax in a stylish room with a large bed, sofa, and desk, surrounded by a patterned wallpaper and a framed picture.

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Relax in a stylish room with a large bed, sofa, and desk, surrounded by a patterned wallpaper and a framed picture.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 634 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Whitehorse

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham places you next to Whitehorse Waterfront Trolley and MacBride Museum of Yukon History. This 181-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • Sundog Carving Studio & Gallery - 9 min walk - 0.5 miles
  • Shipyards Park - 10 min walk - 0.6 miles
  • SS Klondike - 11 min walk - 0.6 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Eco-certified hotel with airport shuttle service and a fitness center
Guests of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham enjoy a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a conference center, laundry facilities, and a vending machine.
Guests can expect free WiFi and 21-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Steele Street

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

Is a free cancellation option available at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

This hotel is located in Whitehorse, just steps from MacBride Museum of Yukon History and Whitehorse Waterfront Trolley, and within a short walk of Midnight Sun Gallery & Gifts. You'll also find Sundog Carving Studio & Gallery and SS Klondike less than a mile away.

Will I be able to park at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, uncovered self parking is offered for free at the hotel.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham feature a casino on the premises?

No, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham doesn't have a casino.

Will I find an indoor pool at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Couples will appreciate amenities like a bar, a restaurant, and a hair salon at this hotel.

Are there hot tubs at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, this hotel doesn't have a spa tub.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham feature a restaurant that includes a breakfast menu?

Yes, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham serves a full breakfast for a surcharge each morning at Steele Street.

Will Sternwheeler Hotel & Conference Centre, Trademark by Wyndham allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham for a fee of CAD 20 per accommodation, per night. A deposit of CAD 20.00 per stay is collected.

Are there connecting rooms at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

The closest major airport to Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is Whitehorse, YT (YXY-Whitehorse Intl.), which is within a mile.

Are there rooms with balconies that I can book at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there aren't any guestrooms with balconies at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 318 reviews
Rating 8 - Good. 119 out of 318 reviews
Rating 6 - Okay. 48 out of 318 reviews
Rating 4 - Poor. 17 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the overall experience. I would go back!
Stayed 8 nights in Apr 2025

4/10 Poor

Todd

Stayed 3 nights in Apr 2025

8/10 Good

Christine

Liked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas, Braeside

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great. Hotel is dated with thin walls. Bad smell especially in lobby with cleaning solution being used daily. Tonys restaurant was excellent. Hotel Needs updating.
Stayed 6 nights in Apr 2025

6/10 Okay

Francis

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good to know that you are safe
Stayed 4 nights in Apr 2025

4/10 Poor

Terri

The hotel staff did not clean our room. The bathroom offered one little bar of soap other than the dispensers located on the bathtub which were empty. The room smelt very musty and had to open the window to air out the room. Overall for the price I was very disappointed and doubt I would stay again. Also I had booked and paid for two nights stay. The hotel only had us staying for one night and called me several times to confirm our reservation then informed me that I was past check out time and I had to explain again and provide proof that I was booked and had paid through Expedia for two nights. It was very disappointing to go through this.
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !
Stayed 3 nights in Mar 2025

4/10 Poor

Terri

Traveled with partner
Unfortunately check-in took approximately 45 minutes as there was only one staff member on duty. Having to check in customers, answer the phone and various other duties. It was not the fault of the receptionist but the hotel only having one staff member was unacceptable.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

4/10 Poor

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible rock hard bed

The staff was friendly but the room was tiny, plugs for charging didn’t work, telephone didn’t work, the bed was had as plywood, and the comforter was as thin as maybe 3 sheets.
Stayed 1 night in Feb 2025

8/10 Good

Gabrielle

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

brittanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff, and the room was clean and quiet.
Stayed 1 night in Feb 2025

6/10 Okay

Ming

Stayed 3 nights in Jan 2025

8/10 Good

Warne

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location , very good good at Tony’s and easy yo walk anywhere .
Stayed 6 nights in Jan 2025

8/10 Good

Wesley

Stayed 3 nights in Jan 2025

8/10 Good

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. It’s comfortable and convenient location
Stayed 2 nights in Jan 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location clean and tidy rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Brentwood Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and a great location!
Stayed 1 night in Jan 2025

8/10 Good

Jacqueline W

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Brentwood Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, welcoming and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free airport shuttle services

Great friendly service from the staff, free shuttle to/from airport.
Stayed 1 night in Jan 2025