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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites

Free full breakfast
Outdoor pool, sun loungers
Premium bedding, blackout drapes, iron/ironing board, bed sheets
Lobby
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1053 West Highway 49, West Helena, AR, 72390
  • Place, J.R. House Athletic Complex
    ‪1 min drive‬
  • Place, Helena Regional Medical Center
    ‪6 min drive‬
  • Place, Mississippi River State Park
    ‪15 min drive‬
  • Airport, Tunica, MS (UTM-Tunica Municipal)
    ‪44 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Helena

Located 1.2 mi (2 km) from J.R. House Athletic Complex, Quality Inn & Suites is within a 10-minute drive of Helena Regional Medical Center. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • J.R. House Athletic Complex - 1 min drive - 1.4 miles
  • Helena Regional Medical Center - 6 min drive - 5.1 miles
  • Pillow Thompson House - 9 min drive - 5.8 miles
  • Freedom Park - 10 min drive - 8.2 miles
  • Mississippi River State Park - 15 min drive - 9.7 miles

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Patio Mexican Restaurant - ‬1 min walk
  • ‪Bistro - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in West Helena with free breakfast and a fitness center
At Quality Inn & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, laundry facilities, and a vending machine.
Flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Parking included
  • Free WiFi
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6.8 out of 10, 358 reviews
$60 nightly
The price is $69
Nov 10 - Nov 11
Total with taxes and fees
Delta Inn

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Is a free cancellation option available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do near Quality Inn & Suites?

This hotel is located in West Helena, close to J.R. House Athletic Complex, Freedom Park, and Pillow Thompson House. You'll also find Fort Curtis and Helena Museum of Phillips County nearby.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites have a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Are there hot tubs at Quality Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites feature a restaurant that includes a breakfast menu?

Quality Inn & Suites offers free full breakfasts though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Tunica, MS (UTM-Tunica Municipal), which is about 19.9 mi away.

Can I book a room with a balcony at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 103 out of 350 reviews
Rating 8 - Good. 124 out of 350 reviews
Rating 6 - Okay. 57 out of 350 reviews
Rating 4 - Poor. 32 out of 350 reviews
Rating 2 - Terrible. 34 out of 350 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

PHILLIP

Stayed 1 night in Aug 2025

10/10 Excellent

Ulysses

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Stayed 1 night in Jul 2025

4/10 Poor

Leroy

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Stayed 1 night in Jun 2025

10/10 Excellent

Meyoun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Stayed 2 nights in Apr 2025

6/10 Okay

Greg

Traveled with family
Disliked: Room comfort
The room air conditioner didn't work.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanicia

Stayed 1 night in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Demarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Demarcus

Stayed 3 nights in Dec 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Hurlen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Perrion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Willie

Stayed 2 nights in Oct 2024

2/10 Terrible

Gail

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tracy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Room was not cleaned at all
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, amenities
Property needs to be updated.
Stayed 1 night in Aug 2024

6/10 Okay

Willie

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Stayed 1 night in Sep 2024

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