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Quality Inn & Suites West Bend

2.5 star property
Hotel in West Bend with a full-service spa and free breakfast

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Photo gallery for Quality Inn & Suites West Bend

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, American Family Field
    ‪41 min drive‬
  • Place, Fiserv Forum
    ‪45 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Bend

Quality Inn & Suites West Bend places you within 2 miles (3 km) of Regner Park and West Bend Labyrinth Garden. This 49-room hotel has conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Regner Park - 3 min drive - 1.4 miles
  • American Family Field - 41 min drive - 44.2 miles
  • The Rave-Eagles Club - 44 min drive - 46.6 miles
  • Baird Center - 45 min drive - 48.0 miles
  • Fiserv Forum - 45 min drive - 48.2 miles

Getting around

  • General Mitchell Intl. Airport (MKE) - 51 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Pizza Ranch - ‬12 min walk

About this property

Quality Inn & Suites West Bend

Hotel in West Bend with a full-service spa and free breakfast
Guests staying at Quality Inn & Suites West Bend enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free newspapers and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a hot tub. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Is free cancellation available at Quality Inn & Suites West Bend?

Quality Inn & Suites West Bend offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Quality Inn & Suites West Bend?

This hotel is located in West Bend, close to 1889 Courthouse Museum, West Bend Country Club, and Kettle Moraine Ice Center. You'll also find Big Cedar Lake and Regner Park within a short drive.

Is there parking available at Quality Inn & Suites West Bend?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is there a spa available at Quality Inn & Suites West Bend?

SPA is the name of the hotel's full-service spa available for guests to enjoy.

Does Quality Inn & Suites West Bend feature a casino on the premises?

No, Quality Inn & Suites West Bend doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites West Bend?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Inn & Suites West Bend?

Couples staying at this hotel will appreciate amenities like an indoor pool and a full-service spa plus some guestrooms include jetted bathtubs.

Are there hot tubs at Quality Inn & Suites West Bend?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Inn & Suites West Bend have a restaurant that serves breakfast?

Quality Inn & Suites West Bend offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites West Bend allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites West Bend for a fee of USD 15 per pet, per night.

Are there connecting rooms at Quality Inn & Suites West Bend?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Quality Inn & Suites West Bend?

The closest major airport to Quality Inn & Suites West Bend is Waukesha, WI (UES-Waukesha County), which is about 26.9 mi away. Another top airport is Fond du Lac, WI (FLD-Fond du Lac County), which is around 27.2 mi away.

Can I book a room with a balcony at Quality Inn & Suites West Bend?

No, there aren't any guestrooms with balconies at Quality Inn & Suites West Bend.

Quality Inn & Suites West Bend Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 177 out of 538 reviews
Rating 8 - Good. 184 out of 538 reviews
Rating 6 - Okay. 96 out of 538 reviews
Rating 4 - Poor. 44 out of 538 reviews
Rating 2 - Terrible. 37 out of 538 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025

2/10 Terrible

Mellody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience of my life at this hotel. I felt like I was being watched/followed when I got there. Got in the room,beds were nicely made but uncomfortable. The bathroom was disgusting! Hair in the tub,drains were draining very slow,chucks of hair and dirt on the baseboards in the bathroom. Horrible lighting. Cobwebs were around the AC unit. They have a pool and jacuzzi yes but couldn't even use my key to get in there,front desk had to let me in. Please save your piece of mind,DONT go there! Then lastly,when my family left I was not greated with a friendly have a safe trip or thanks for the stay. I wish I would of took pictures!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Place was clean and staff was very friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Nekisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the breakfast: Continental type- waffle ( make it your own), scrambled eggs, sausage link, toast, bagel, yogurt, cereal, juice, and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness

Not so great

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.
Stayed 2 nights in Aug 2025

8/10 Good

Raeann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.
Stayed 4 nights in Aug 2025

10/10 Excellent

Taeja, Hartford

Stayed 1 night in Aug 2025

8/10 Good

Jennifer, Gladstone

Traveled with family
Liked: Staff & service, property conditions & facilities
Room could use better cleaning and carpet replaced.
Stayed 2 nights in Aug 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

8/10 Good

Pete

Traveled with partner, Traveled with pets
Liked: Staff & service
The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

8/10 Good

Mary Ann

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Swearing screaming and fight so I couldn’t sleep owners did nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Tress

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paid over $200 per night for a room that was worth maybe $50. Hallways dingy and unclean, rooms dated the ac made noise all day and night. Will not stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2025

10/10 Excellent

Maung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025

8/10 Good

Judson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Stayed 6 nights in Jul 2025

4/10 Poor

LEARE

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The shower curtain smelled of mold. The carpets were very stained all over the place. The staff was very nice but I will not stay there again. They do not seem to cleaning / maintaining the property. It is just slowly getting very run down.
Stayed 1 night in Jul 2025

8/10 Good

James

Traveled with partner
Liked: Staff & service, amenities
At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Stayed 2 nights in Jul 2025