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The Ancient Gatehouse Hotel

3.0 star property
Pet-friendly guesthouse with a restaurant connected to a shopping center in Wells

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Photo gallery for The Ancient Gatehouse Hotel

View from property
Exterior
Room | Premium bedding, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; Italian cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
20 Sadler Street, Wells, England, BA5 2SE
  • Wells Cathedral
    ‪3 min walk‬
  • Wells Bishop's Palace
    ‪5 min walk‬
  • Wookey Hole Caves
    ‪8 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪27 min drive‬

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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Wells

The Ancient Gatehouse Hotel places you next to Wells & Mendip Museum and Wells Cathedral. The 9 rooms at this 3-star guesthouse include electric kettles, flat-screen TVs, and premium bedding. Centrally located in Wells, the guesthouse is connected to a shopping center, and a short walk from Vicar's Close and Ebbor Gorge.
View more Guest Houses in WellsOpens in a new window

What's nearby

  • Wells Cathedral - 3 min walk - 0.2 miles
  • Vicar's Close - 3 min walk - 0.2 miles
  • Wells Bishop's Palace - 5 min walk - 0.3 miles
  • Wookey Hole Caves - 8 min drive - 2.2 miles
  • Glastonbury Tor - 14 min drive - 7.5 miles

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Cathedral Green - ‬1 min walk
  • ‪The Quarter Jack - ‬7 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪Flapjackery - ‬1 min walk
  • ‪Coffee#1 - ‬3 min walk

About this property

The Ancient Gatehouse Hotel

Pet-friendly guesthouse with a restaurant connected to a shopping center in Wells
A local mainstay since 1473, The Ancient Gatehouse Hotel offers free WiFi in public areas, express check-out, and a terrace. If you plan to drive, free offsite parking is available. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. This smoke-free guesthouse also has a garden.
18-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Electric kettles, portable fans, and phones are also standard.

Languages

English, Italian, Spanish

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 24 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The guesthouse can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Are free cancellation options available at The Ancient Gatehouse Hotel?

The Ancient Gatehouse Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see close to The Ancient Gatehouse Hotel?

This guesthouse is located in Wells, just steps from Wells Cathedral and Wells & Mendip Museum, and within a short walk of Mendip Hills. You'll also find Vicar's Close and Wells Bishop's Palace less than a mile away.

Is parking available on site at The Ancient Gatehouse Hotel?

No, there isn't parking at the guesthouse but you'll find free parking nearby.

Does The Ancient Gatehouse Hotel have a casino on the premises?

No, The Ancient Gatehouse Hotel doesn't have a casino.

Will I find an indoor pool at The Ancient Gatehouse Hotel?

No, there is no indoor pool at this guesthouse.

Is The Ancient Gatehouse Hotel good for couples?

Couples staying at this guesthouse will appreciate amenities like premium bedding as well as a restaurant and a restaurant bar.

Does The Ancient Gatehouse Hotel have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does The Ancient Gatehouse Hotel feature a restaurant that includes a breakfast menu?

Yes, The Ancient Gatehouse Hotel serves a cooked-to-order breakfast for a surcharge each morning at Rugantino.

Will The Ancient Gatehouse Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Ancient Gatehouse Hotel for a fee of GBP 20 per pet, per night.

Are there connecting rooms at The Ancient Gatehouse Hotel?

No, there aren't connecting guestrooms at this guesthouse.

How close is the airport from The Ancient Gatehouse Hotel?

The closest major airport to The Ancient Gatehouse Hotel is Bristol International Airport (BRS), which is 18.7 mi away (39 minutes by car).

Are there rooms with balconies at The Ancient Gatehouse Hotel?

No, there aren't any accommodations with balconies at The Ancient Gatehouse Hotel.

The Ancient Gatehouse Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 13 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location directly opposite the cathedral. As it's the old gatehouse, the stairs to the rooms take a bit of effort as there is no lift but you do get a real feeling of originality. We ate in the hotel and the food was excellent, as was the breakfast. The staff were all very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cathedral visit.

We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service. Parking not that convenient, but that is expected.
Stayed 2 nights in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service

Nice place, great staff

Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Neil Porter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room3

Room a bit tired in places but clean and comfortable bed with top view.
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights stay

We had a wonderful nights stay. The location is perfect for visiting Wells and backs onto the Cathedral green. The bed was very comfortable, a bit high maybe but such a good nights sleep. Can’t comment on the food as the restaurant was not open the night of our visit.
Stayed 1 night in Oct 2024

10/10 Excellent

georgiana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The restaurant was great and such an interesting building.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Traveled with partner
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in this historic city
Stayed 1 night in Sep 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location.

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities, room comfort

I heart Italy

Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located Hotel

Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral. Very centrally situated.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully friendly staff. Great location just steps away from the cathedral.
Stayed 1 night in Jul 2024

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