Wookey Hole Hotel

3.0 star property
Hotel with free parking, a quick walk to Wookey Hole Caves

Choose dates to view prices

Photo gallery for Wookey Hole Hotel

Game room
Breakfast and dinner served
Property grounds
Reception
Family Room, Resort View | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Wells Cathedral
    ‪5 min drive‬
  • Place, Wells Bishop's Palace
    ‪5 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

Family Room, Ensuite

9.0 out of 10
Wonderful
(64 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, Resort View

8.8 out of 10
Excellent
(14 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Wells

Wookey Hole Caves is within a 5-minute walk of Wookey Hole Hotel while other popular sites like Wells Cathedral are within a few miles (5 km). This 3-star hotel has 58 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.3 miles
  • Wells Cathedral - 5 min drive - 2.0 miles
  • Wells Bishop's Palace - 5 min drive - 2.4 miles
  • Cheddar Gorge - 12 min drive - 9.5 miles
  • Glastonbury Tor - 16 min drive - 9.8 miles

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪The Good Earth - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪Coffee #1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Guests of Wookey Hole Hotel enjoy free WiFi in public areas, meeting rooms, and a picnic area. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a TV in a common area, a banquet hall, and a garden.
Guests can expect to find free WiFi and 26-inch LED TVs with digital channels and DVD players. Coffee makers, hair dryers, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Is a free cancellation option available at Wookey Hole Hotel?

Wookey Hole Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see near Wookey Hole Hotel?

This hotel is located in Wells within a short 5-minute walk of Wookey Hole Caves. You'll also find Mendip Hills and Vicar's Close within a short drive.

Is parking available on site at Wookey Hole Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Wookey Hole Hotel include a casino on the premises?

No, Wookey Hole Hotel doesn't have a casino.

Is there an indoor pool at Wookey Hole Hotel?

No, there is no indoor pool at this hotel.

Is Wookey Hole Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Wookey Hole Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Wookey Hole Hotel feature a restaurant that includes a breakfast menu?

Yes, Wookey Hole Hotel serves self-serve breakfast for a surcharge each morning at Bistro at Wookey Hole.

Does Wookey Hole Hotel allow pets to stay free of charge?

No, pets aren't allowed at Wookey Hole Hotel.

Does Wookey Hole Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wookey Hole Hotel?

The closest major airport to Wookey Hole Hotel is Bristol International Airport (BRS), which is 19.4 mi away (43 minutes by car).

Can I book a room with a balcony at Wookey Hole Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy resort or courtyard views.

Reviews

Wookey Hole Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 478 out of 1006 reviews
Rating 8 - Good. 336 out of 1006 reviews
Rating 6 - Okay. 133 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it. The hotel is ideally situated as a base for sightseeing. The rooms are spacious, clean and comfortable. The buffet breakfast is plentiful with a good choice. The staff go out of their way to help. All in all would thoroughly recommend a stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Zenon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very friendly and helpful. Very nice location with plenty of free parking. Easy access to Wells. Good cooked breakfast but continental breakfast was rather sparse
Stayed 3 nights in Jun 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family room was fine for what we needed however was right next to the entrance of the hotel and very hot. Couldn’t open the window due to people coming and going / smoking outside the window. Breakfast had lots of choice but the cooked vegetarian breakfast was very greasy.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were completely soundproof ensuring peace and quiet. Great value for money
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful staff, they got us fans on an extremely hot day, the check-in staff were 1st class, the bar staff were excellent, I thoroughly recommend this hotel.
Stayed 1 night in Jun 2025

4/10 Poor

robert

Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings, very friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

john

The restaurant food & service needs improving
Stayed 3 nights in Jun 2025

8/10 Good

harji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night whilst visiting Cheddar Gorge. The hotel room was clean and very spacious, staff friendly.
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Great place to stay very competitive with price and not far from Cheddar Gorge
Stayed 2 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most helpful staff ever, really enjoyed our stay here would highly recommend
Stayed 2 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay. Pretty much as we expected. A no frills basic hotel but that suited our needs on this occassion
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late and the receptionist was very helpful and happy to serve us drinks. They also checked the car park regularly to ensure the cars were safe. Very comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort

Great 3 day break

Clean ,comfortable ideal location. Free Parking.....on Wookey Hole Attraction doorstep.
Stayed 3 nights in Jun 2025

8/10 Good

sabrina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Could have done with some info in the room like check out time, games room opening times and restaurant menus and details. A positive experience thanks
Stayed 2 nights in May 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were so friendly and very accommodating. Breakfast was very nice, with a great range to choose from. Lovely hotel, I will definitely return. Only down fall is that the shower temperature fluctuates while showering.
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jun 2025

8/10 Good

WAI TING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean and did the job but very generic, no character, didn’t feel like a place you’d like to linger in
Stayed 1 night in May 2025