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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
Front of property
Superior Double Room, Patio | View from room
Lobby lounge
Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Port of Venice
    ‪10 min walk‬
  • Place, St. Mark's Square
    ‪19 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down comforters, minibar, in-room safe, individually furnished

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down comforters, minibar, in-room safe, individually furnished

Classic Double or Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

7.0 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Down comforters, minibar, in-room safe, individually furnished

Classic Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Twin Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Venice

Located in Santa Croce, Hotel Carlton on the Grand Canal is within a 5-minute walk of popular attractions such as Piazzale Roma and Grand Canal. This 150-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazzale Roma - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Port of Venice - 10 min walk - 0.5 miles
  • Rialto Bridge - 13 min walk - 0.7 miles
  • St. Mark's Square - 19 min walk - 1.0 mile

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Relax & Caffè - ‬5 min walk
  • ‪Bistrot S. Lucia - ‬5 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and a rooftop terrace
Guests of Hotel Carlton on the Grand Canal enjoy a rooftop terrace, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Minibars, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
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Dec 2 - Dec 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Carlton on the Grand Canal?

This hotel is situated in Santa Croce within a 10-minute walk of Piazzale Roma and Grand Canal. You'll also find Port of Venice and Tronchetto Waterbus Stop less than a mile away.

Will I be able to park at Hotel Carlton on the Grand Canal?

No, this hotel doesn't offer parking.

Does Hotel Carlton on the Grand Canal feature a casino at the property?

No, Hotel Carlton on the Grand Canal doesn't have a casino.

Is there an indoor pool at Hotel Carlton on the Grand Canal?

No, there is no indoor pool at this hotel.

Is Hotel Carlton on the Grand Canal a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include a minibar and a down comforter in each guestroom with some featuring canal views.

Are there hot tubs at Hotel Carlton on the Grand Canal?

No, this hotel doesn't have a spa tub.

Does Hotel Carlton on the Grand Canal have a restaurant that serves breakfast?

Yes, Hotel Carlton on the Grand Canal has 2 restaurants, and serves brunch for a surcharge.

Will Hotel Carlton on the Grand Canal allow pets to stay for free?

No, pets aren't allowed at Hotel Carlton on the Grand Canal though service animals are welcome.

Does Hotel Carlton on the Grand Canal have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Carlton on the Grand Canal?

The closest major airport to Hotel Carlton on the Grand Canal is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Carlton on the Grand Canal?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy canal or courtyard views.

Does Hotel Carlton on the Grand Canal have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Carlton on the Grand Canal.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and in very good service.
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable well position hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Anasha

Stayed 2 nights in Jun 2025

10/10 Excellent

Anasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the ideal hotel for us. easy access to the airport. water taxi is just across the river. and walkable to nearby restaurants.
Stayed 1 night in Jun 2025

6/10 Okay

Wael

Traveled with family
The area is nice right on the canal but very hard to reach the hotel without the porter service for getting the bags across the bridge. Breakfast not bad. The rate is too expensive for what you get, I had a no view room looking over the back or side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Gary William Escoto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area..
Stayed 5 nights in Jul 2025

8/10 Good

Dojoany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Is a bit outdated but then again is Venice. AC worked fine and hot water run all the time. No complains at all.
Stayed 2 nights in Jul 2025

8/10 Good

Vasudev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station
Stayed 2 nights in Jul 2025

4/10 Poor

Leah

Traveled with family and small children
Liked: Amenities
The room is very very outdated and the room has a smell of dampness , and the bed is not comfy, hard for the back.. overall it's not worth for the money that I paid. Plus not good for seniors who are carrying luggage's as you need to climb the bridge of at least a hundred steps to get to the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Maria Luisa

Stayed 1 night in Jul 2025

10/10 Excellent

Marissa

Stayed 2 nights in Jun 2025

8/10 Good

Sikiu, Tampa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay. I feel it was not a 4-star hotel, but it was okay. AC worked but not fully, bathroom setup was not convenient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Stayed 1 night in Jul 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

4/10 Poor

stephanie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were too small. The beds need to be upgraded! Pillows were flat! Basically the rooms need to be updated for the price you pay. Great location though.
Stayed 2 nights in May 2025

6/10 Okay

Vanji

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor staffs in dining area
Stayed 2 nights in Jul 2025

8/10 Good

Jaily, Hialeah Gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Hotel wasn't too bad. The rooms are a bit small and old. Staff were friendly
Stayed 1 night in Jun 2025

8/10 Good

Kaynell

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Faisal, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service!
Stayed 1 night in Jul 2025

2/10 Terrible

Kunal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t go with family, small rooms and rude staff
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bon accueil Mention spécial à Alessio le responsable . Très arrangeant .
Stayed 2 nights in Jul 2025

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