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Hotel Carlton on the Grand Canal

4.0 star property

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Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
Lobby lounge
Junior Suite | Down comforters, minibar, in-room safe, individually furnished
Front of property
Classic Double or Twin Room | Down comforters, minibar, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Grand Canal
    ‪3 min walk‬
  • Place, Port of Venice
    ‪10 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down comforters, minibar, in-room safe, individually furnished

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down comforters, minibar, in-room safe, individually furnished

Classic Double or Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, individually furnished

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

7.6 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Down comforters, minibar, in-room safe, individually furnished

Classic Double Room, 1 Double Bed

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Twin Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Venice

Located in Santa Croce, Hotel Carlton on the Grand Canal is within a 5-minute walk of popular attractions such as Piazzale Roma and Grand Canal. This 150-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazzale Roma - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Venetian Ghetto - 6 min walk - 0.4 miles
  • Port of Venice - 10 min walk - 0.5 miles
  • Rialto Bridge - 13 min walk - 0.7 miles

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bistrot S. Lucia - ‬5 min walk
  • ‪Relax & Caffè - ‬5 min walk

About this property

Hotel Carlton on the Grand Canal

Guests of Hotel Carlton on the Grand Canal enjoy a rooftop terrace, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Minibars, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Boat tours
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Carlton on the Grand Canal?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on Mar 26, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Carlton on the Grand Canal?

This hotel is situated in Santa Croce within a 10-minute walk of Piazzale Roma and Grand Canal. You'll also find Port of Venice and Rialto Bridge less than a mile away.

Is there parking available at Hotel Carlton on the Grand Canal?

No, there isn't parking at this hotel.

Does Hotel Carlton on the Grand Canal feature a casino at the property?

No, Hotel Carlton on the Grand Canal doesn't have a casino.

Is there an indoor pool at Hotel Carlton on the Grand Canal?

No, there is no indoor pool at this hotel.

Is Hotel Carlton on the Grand Canal a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including an ocean-view restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Hotel Carlton on the Grand Canal?

No, there isn't a spa tub at this hotel.

Does Hotel Carlton on the Grand Canal have a restaurant that serves breakfast?

Yes, Hotel Carlton on the Grand Canal has 2 restaurants, and serves brunch for a surcharge.

Will Hotel Carlton on the Grand Canal allow pets to stay for free?

No, pets aren't allowed at Hotel Carlton on the Grand Canal though service animals are welcome.

Are there connecting rooms at Hotel Carlton on the Grand Canal?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Carlton on the Grand Canal?

The closest major airport to Hotel Carlton on the Grand Canal is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car). Another top airport is Treviso Airport (TSF), which is located 25.4 mi away (40-minute drive).

Are there rooms with balconies at Hotel Carlton on the Grand Canal?

Yes, some guestrooms at this hotel offer a deck/patio where guests can enjoy canal and courtyard views.

Does Hotel Carlton on the Grand Canal have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Carlton on the Grand Canal.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

6/10 Okay

Alnoor

Traveled with family
Rooms are very old style and small. This is a 3.5 star hotel at most. Breakfast is disappointing, everything taste like it came out of a stale box, shame for a eurozone location known for great food taste and places. Even the coffee was awful, how do you mess that up especially in Italy!!!!. No kettle, no mini bar in the room. If you must stay here get your breakfast and food elsewhere. Nothing grand about this place other than it's located close to bus and train stations, however your going to have to lug luggage up and down the stairs across the big canal bridge especially if your arriving late evening. The boat rides and boat transit are also across the canal. Rooms have heavy old style keys and you only get one, Grand mistake for a pricey place, Carlton Hotel management reminder we are in the digital age now catch up!!! Appreciated the complimentary luggage storage as we visited town after check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very good location. Room was a little far from the elevators and was ok.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location on the grand canal across from the train station where the water ‘bus’ stops are, so easy to get around. First night in a single, just a twin bed but a new bathroom and the best shower I have had. Second night, different reservation, larger room with a good shower. Both were clean and comfortable. The staff was exceptional. Looked like a popular place for tour groups and they kept things moving. I didn’t have breakfast or use their restaurant. A bit if a walk to the main tourist sites, but that’s half the fun - very easy connection with the ‘bus’.
Stayed 1 night in Nov 2025

8/10 Good

Manuel E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Stayed 1 night in Nov 2025

8/10 Good

CHERETIA

Stayed 1 night in Nov 2025

8/10 Good

Jayanna

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Saeideh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for us, the location was awesome
Stayed 2 nights in Aug 2025

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At check-in room wasn’t ready right away, room smelled dank/damp, obvious signs of water damage/repair to ceiling corner of room, fire alarm woke us up early in the morning had to evacuate in the rain, upon leaving encountered a busker/hustler “giving” ponchos but then following for money, and my daughter and I both had numerous bug bites after the one night when googled looked just like bed bug bites, but the view from the room was nice :)
Stayed 1 night in Oct 2025

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent location!
Stayed 1 night in Oct 2025

8/10 Good

Rick

Traveled with partner
Disliked: Amenities
Room cleanliness average; staff very nice. Good location
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Ishan

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location is amazing. The patio is a garden area court yard not a balcony over the grand Canal and it was two twin beds not a queen or double bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you stay here. It is perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities
Everything in this hotel was great , clean and the breakfast included made it a 10
Stayed 2 nights in Sep 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and view. Very nice staff!
Stayed 2 nights in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I know it’s Venice and old & beautiful! It definitely was! Just wish we could have had a coffee maker in our room especially with early tours! Didn’t even have coffee available in lobby until their breakfast was ready! I need coffee when I wake up! The safe lock broke and we had to call front desk! The man broke it open ! Thank God because we put our passports in there! The refrigerator did not work at all! The rooftop bar was so much more expensive than any other eateries in Venice! It was so hot in room! Air conditioning didn’t work! We were told because it’s October and winter was here! Not for us! The positive it was close to all!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff nice and gentleman
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous position opposite the rail station. Own dock for water taxi pickup drop off.
Stayed 1 night in Sep 2025

10/10 Excellent

Rattanak, Shakopee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Sep 2025

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