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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Carlton on the Grand Canal

Enjoy al fresco dining with a view of the historic building across the canal.
Stunning waterfront landmark with a classic, multi-story design featuring arched windows and balconies.
Relax in this elegantly furnished lounge area with a plush sofa, armchairs, and chaise lounge, surrounded by decorative moldings and a large mirror.
Relax in a classic room with a large bed, armchair, and garden view.
Enjoy a classic city view from the large window, accompanied by a chandelier and piano.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    ‪3 min walk‬
  • Port of Venice
    ‪10 min walk‬
  • St. Mark's Square
    ‪18 min walk‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

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Room options

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

1 bedroom, down comforters, minibar, in-room safe

Classic Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Economy Double Room, 1 Large Twin Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, down comforters, minibar, in-room safe

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

1 bedroom, down comforters, minibar, in-room safe

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | 1 bedroom, down comforters, minibar, in-room safe

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, down comforters, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

1 bedroom, down comforters, minibar, in-room safe

Queen Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Venice

Located in Santa Croce, Hotel Carlton on the Grand Canal is within a 5-minute walk of popular attractions such as Piazzale Roma and Grand Canal. This 150-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazzale Roma - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Port of Venice - 10 min walk - 0.5 miles
  • Rialto Bridge - 13 min walk - 0.7 miles
  • St. Mark's Square - 18 min walk - 1.0 mile

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and a rooftop terrace
Guests of Hotel Carlton on the Grand Canal enjoy a rooftop terrace, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Minibars, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Carlton on the Grand Canal?

This hotel is situated in Santa Croce within a 10-minute walk of Piazzale Roma and Grand Canal. You'll also find Port of Venice and Tronchetto Waterbus Stop less than a mile away.

Is there parking available at Hotel Carlton on the Grand Canal?

No, there isn't parking available at the hotel.

Does Hotel Carlton on the Grand Canal feature a casino at the property?

No, Hotel Carlton on the Grand Canal doesn't have a casino.

Is there an indoor pool at Hotel Carlton on the Grand Canal?

No, there is no indoor pool at this hotel.

Is Hotel Carlton on the Grand Canal good for couples?

Amenities that appeal to couples at this waterfront hotel include a minibar and a down comforter in each guestroom with some featuring canal views.

Are there hot tubs at Hotel Carlton on the Grand Canal?

No, this hotel doesn't have a spa tub.

Does Hotel Carlton on the Grand Canal have a restaurant that serves breakfast?

Yes, Hotel Carlton on the Grand Canal has 2 restaurants, and serves brunch for a surcharge.

Will Hotel Carlton on the Grand Canal allow pets to stay for free?

No, pets aren't allowed at Hotel Carlton on the Grand Canal though service animals are welcome.

Are there connecting rooms at Hotel Carlton on the Grand Canal?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Carlton on the Grand Canal?

The closest major airport to Hotel Carlton on the Grand Canal is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Carlton on the Grand Canal?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy canal or courtyard views.

Does Hotel Carlton on the Grand Canal have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Carlton on the Grand Canal.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station, just be prepared to carry your bags up and down one of the largest bridges on the island, or pay someone 15 euros to do it for you. Everything is within easy walking distance (at most 1.3 miles).
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location. Staff was wonderful and we felt very spoiled!
Stayed 1 night in Mar 2025

10/10 Excellent

Damiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room, bathroom and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Divyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school glamour

Such a lovely start to our honeymoon, arriving direct to the hotel from the airport via vaporetti. The hotel is beautiful, with extremely helpful and friendly staff. After checkout m, we were able to leave our bags with the hotel so that we could explore more of beautiful Venice. Hallways are a little tired, but this didn’t impact our wonderful stay. Would definitely stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the train station! Just a short walk with my bags. I was able to drop off my bags and explore in about 15 min after arrival. For convenience alone a great spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
I've mostly stayed at The Hotel Carton on the Grand Canal in Venice. I love it and recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Close to train station
Stayed 3 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Staff Great Location. Horrible Room

The location was great. The staff was fantastic. The room was horrible. So small that we couldn't even open our suitcases. Again. The hotel lobby is nice. The staff is AMAZING. The pictures do not really represent the hotel. It's older than the pictures represent. The rooftop area was closed the whole time we were there. The location is great. The room we had was equivalent to the second to last picture on this website. Staff went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Quiet location provides boat to the heart of city
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay Rafael was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Daveth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Emil, Binbrook

Traveled with family and small children
Liked: Staff & service
Not anything particular about the property to be said.. just ok. All facilities was old. The glitter that you see on the reception is not what you see in rooms. Not worth the price i feel.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is dated and loud (grand canal view room). Room is tight and bed was not comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities
Hotel was old and loved the old times feel! Staff were outgoing and so helpful. Very clean. We overlooked the canal which was awesome
Stayed 6 nights in Feb 2025

10/10 Excellent

MELISSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the train station. Near restaurant's and shopping areas. Hotel close to tourist attractions. Very helpful and approachable front desk staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Staff was very helpful and kind.Room was clean and organized .Had a great view to the canal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and wonderful location

The hotel and staff are wonderful. Our room overlooked the Grand Canal during Carnival. Very nice. The only minor issue we had was the bed and pillows. Both were very hard, but the room was very lovely and appointed very nicely. Great location across the canal from the train station. Easy to get to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

LAURYL

Stayed 1 night in Feb 2025

10/10 Excellent

tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good location
Stayed 1 night in Feb 2025

6/10 Okay

Harsha

Liked: Cleanliness, staff & service
Everything was perfect except the room doesn’t have a window.. hotel really close to the airport and easy access to the transportation and all .
Stayed 2 nights in Feb 2025

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