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Hotel Chalet Swiss

3.0 star property
Hotel with free breakfast, near Mystery Rooms
VIP Access

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Photo gallery for Hotel Chalet Swiss

Front of property
Lounge
Hallway
TV
Superior Twin Room, Balcony | 1 bedroom, in-room safe, cribs/infant beds, free WiFi

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
Seestrasse 22, Unterseen, BE, 3800
  • Mystery Rooms
    ‪11 min walk‬
  • Interlaken Casino
    ‪16 min walk‬
  • Harder Kulm
    ‪33 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬
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Room options

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, in-room safe, cribs/infant beds, free WiFi

Family Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, cribs/infant beds, free WiFi

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, cribs/infant beds, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | 1 bedroom, in-room safe, cribs/infant beds, free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, cribs/infant beds, free WiFi

Standard Twin Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Unterseen

Mystery Rooms is a short stroll from Hotel Chalet Swiss, and other popular attractions like Lake Thun are within a mile (2 km). This 52-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Alpine Garden - 6 min walk - 0.4 miles
  • Mystery Rooms - 11 min walk - 0.6 miles
  • Hoeheweg - 11 min walk - 0.6 miles
  • Interlaken Casino - 16 min walk - 0.9 miles
  • Interlaken Ost Ferry Terminal - 4 min drive - 1.8 miles

Getting around

  • Interlaken West Ferry Terminal - 8 min walk
  • Zurich Airport (ZRH) - 122 min drive

Restaurants

  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurant - ‬7 min walk
  • ‪Spatz - ‬8 min walk
  • ‪Cafe Runft - ‬9 min walk
  • ‪Migros Restaurant - ‬10 min walk

About this property

Hotel Chalet Swiss

Hotel with free breakfast, near Mystery Rooms
Renovated in 2019, Hotel Chalet Swiss offers a sauna, free WiFi in public areas, and microwave in a common area. Self parking is offered for CHF 5.00 per day. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include electric kettles, fans, and hair dryers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • Built in 1862
  • Renovated entire property - March 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free

Children and extra beds

  • Rollaway/extra beds are available for CHF 50 per day
  • Cribs/infant beds are available for CHF 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is free cancellation available at Hotel Chalet Swiss?

Hotel Chalet Swiss provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Hotel Chalet Swiss?

This hotel is located in Unterseen, a short 12-minute walk from Mystery Rooms and also 10 minutes on foot from Hoeheweg. You'll also find Lake Thun and Lake Brienz within a short drive.

Is parking available on site at Hotel Chalet Swiss?

Yes, parking is offered for CHF 5.00 per day.

Does Hotel Chalet Swiss have a casino?

No, Hotel Chalet Swiss doesn't have a casino.

Is there an indoor pool at Hotel Chalet Swiss?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Chalet Swiss?

Couples will appreciate amenities like a bar, a café, and a sauna at this hotel.

Are there hot tubs at Hotel Chalet Swiss?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Chalet Swiss have a restaurant that serves breakfast?

Yes, Hotel Chalet Swiss serves free buffet breakfast each morning from its cafe.

Does Hotel Chalet Swiss allow pets to stay free of charge?

Yes, pets stay free at Hotel Chalet Swiss.

Are there connecting rooms at Hotel Chalet Swiss?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Chalet Swiss?

The closest major airport to Hotel Chalet Swiss is Bern (BRN-Belp), which is about 22.8 mi away.

Are there rooms with balconies at Hotel Chalet Swiss?

Yes, some guestrooms at Hotel Chalet Swiss offer a balcony.

Hotel Chalet Swiss Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 141 reviews
Rating 8 - Good. 48 out of 141 reviews
Rating 6 - Okay. 23 out of 141 reviews
Rating 4 - Poor. 11 out of 141 reviews
Rating 2 - Terrible. 4 out of 141 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Phil

Traveled with group

Chalet seventies!

Booked superior room with balcony hoping for superb views and not of the car park which we got. Very dated decor but clean. Breakfast room cramped and chaotic with few options and slow to replenish. Friendly receptionist at check in but wouldn’t return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mahanee Lei

Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk.
View during our breakfast.
The hotel. Check-in is in the back of this building.
Stayed 2 nights in Apr 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

HUBERTH, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Carla, Rancho Cucamonga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Stayed 1 night in Feb 2025

6/10 Okay

Eleazar

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

8/10 Good

Younglo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Janet

Stayed 1 night in Jun 2024

4/10 Poor

negin

Disliked: Cleanliness, amenities, property conditions & facilities
A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
Stayed 1 night in Jun 2024

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around. The staff members were friendly and helpful and the breakfast buffet ample.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Traveled with family
Liked: Property conditions & facilities
Lots of fun! Old fashioned, darling hotel. Loved!
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chun Ying

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Stayed 2 nights in Nov 2023

8/10 Good

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023

8/10 Good

TERRY, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room offered a balcony view of the Eiffel Tower. We took advantage of that each evening.
Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn keeper was very friendly and we enjoyed talking with him in the bar area of the hotel. Rooms were spacious and modern. Breakfast was included and very good.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Stayed 2 nights in Jun 2022