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The Hey Hotel

Property class: 4

Choose dates to view prices

Photo gallery for The Hey Hotel

A multi-story hotel with large windows, balconies, and a sign indicating it is a hotel.
A modern restaurant interior with wooden ceiling panels, multiple seating areas, and a bar with shelves of bottles.
A hotel room with a bed, a desk with a chair, a TV, and a sliding glass door leading to an outdoor balcony with a table and chairs.
A hotel room with a bed, a bedside table with books, a window with a view of buildings and mountains, and a balcony with a table and chair.
A reception area with a counter, blue chairs, a small table, and a dog statue.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Comfort Double Room

8.4 out of 10
Very good
(33 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

A bedroom with a bed, a bedside table with a lamp, a window with curtains, a stone wall, and a hanging garment.

Family Room

8.6 out of 10
Excellent
(17 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Single Room

A hotel room with a bed, a seating area with a table, a wardrobe, and a staircase.

Comfort Single Room

8.8 out of 10
Excellent
(27 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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  • Pet friendly
  • Free WiFi
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8.6 out of 10, Excellent, 652 reviews
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Nov 1 - Nov 2
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About the neighborhood

Interlaken

Located in Central Interlaken, The Hey Hotel is adjacent to Hoeheweg and within a 5-minute walk of Höhematte Park. This 192-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Höhematte Park - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

The Hey Hotel

Guests staying at The Hey Hotel enjoy free WiFi in public areas, free newspapers, and a banquet hall. Self parking is offered for CHF 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a hair salon.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is free cancellation available at The Hey Hotel?

The Hey Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Hey Hotel?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at The Hey Hotel on Nov 7, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Hey Hotel?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Mystery Rooms and Höhematte Park less than a mile away.

Does The Hey Hotel feature a casino on the premises?

No, The Hey Hotel doesn't have a casino.

Will I find an indoor pool at The Hey Hotel?

No, there is no indoor pool at this hotel.

Does The Hey Hotel have a restaurant with a breakfast menu?

Yes, The Hey Hotel serves free buffet breakfast each morning from its restaurant.

Will The Hey Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Hey Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

How far is the airport from The Hey Hotel?

The closest major airport to The Hey Hotel is Bern (BRN-Belp), which is 27.8 mi away (46 minutes by car).

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 654 reviews
Rating 8 - Good. 181 out of 654 reviews
Rating 6 - Okay. 70 out of 654 reviews
Rating 4 - Poor. 31 out of 654 reviews
Rating 2 - Terrible. 17 out of 654 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, very good breakfast. We very much enjoyed our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful space, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff, good selection of breakfast, and I arrived a little bit earlier and was able to check in upon arrival.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and comfortable. Perfect location for exploring downtown.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the bus and train terminal.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff with a nice spacious and clean room. Basically right inbetween Interlaken and Interlaken West train stations and right in the centre of the town. Staff were very informative when asking questions about the area and nearby landmarks. Highly reccommend this hotel!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room with balcony was perfection. The breakfast had plenty of options and fresh. Loved our stay. The staff in the front desk was beyond helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean. The staff are friendly and warm. The breakfast is awesome!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with daily cleaning services. Breakfast had plenty of options. Great location. Much closer to Interlaken West, but both train stations are walkable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included and had a great selection of foods and drinks. Rooms were clean and comfortable. Right near Interlaken west train station. (5 minute walk) plenty of dining options and shopping all within 15 minutes walking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Perfect location close to everything. Great view from balcony. Loved it!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are lots a restaurants in the surrounding aréa. I would have liked a refregerator in the room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, breakfast was excellent with many options. The hotel is in middle of the city cu bus station in front of this hotel. I will recommend
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and size of the room. The breakfast was ok. Shampoo, conditioner, showerproof and lotion provided. As well as tea and coffee.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but it caters more to groups. A lot of busses with groups of people. At breakfast the room was very busy. The best part was the location- close to busses and trains.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Location is great but don’t expect too much. Very expensive for the value you get, run down carpets, small and dated room with hardly any amenities. Shower in small bath tub with a shower head reaching up to half of my height. From the 7 hotels we’ve visited across Switzerland, one of the most expensive but underwhelming experiences.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Interlaken. Breakfast was amazing. Room was great, balcony was huge, people were extremely friendly. The only suggestions are firmer pillows and a refrigerator in the room. But even so… loved it.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not nice. The beds and pillows are not comfortable, they don't clean the rooms properly and the breakfast has very bad quality.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is available in back of hotel but complicated to access. Property, family room and breakfast were very nice. Location also great and close to shops. But AC did not work and drain in shower was slow to drain. Seems like things they will fix eventually but it diminished our family stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026