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The Hey Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
In-room safe, desk, soundproofing, free cribs/infant beds
Lobby lounge
Restaurant
Suite | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Double Room

8.2 out of 10
Very good
(28 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free cribs/infant beds

Family Room

8.4 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Comfort Single Room

In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Triple Room

7.6 out of 10
Good
(10 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Interlaken

Located in Central Interlaken within a short walk of Mystery Rooms, The Hey Hotel is within 2 miles (3 km) of other popular sights such as Lake Brienz. This 192-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

Guests staying at The Hey Hotel enjoy free WiFi in public areas, free newspapers, and a banquet hall. Self parking is offered for CHF 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a hair salon.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is free cancellation available at The Hey Hotel?

The Hey Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Hey Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at The Hey Hotel on Jun 29, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Hey Hotel?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Mystery Rooms. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at The Hey Hotel?

Yes, parking is offered for CHF 15 per day.

Does The Hey Hotel feature a casino on the premises?

No, The Hey Hotel doesn't have a casino.

Will I find an indoor pool at The Hey Hotel?

No, there is no indoor pool at this hotel.

Is The Hey Hotel good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at The Hey Hotel?

No, this hotel doesn't have a spa tub.

Does The Hey Hotel have a restaurant with a breakfast menu?

Yes, The Hey Hotel serves free buffet breakfast each morning from its restaurant.

Will The Hey Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Hey Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Hey Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Hey Hotel?

The closest major airport to The Hey Hotel is Bern (BRN-Belp), which is 27.8 mi away (46 minutes by car).

Are there rooms with balconies at The Hey Hotel?

No, there aren't any guestrooms at The Hey Hotel that offer a balcony.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 538 reviews
Rating 8 - Good. 145 out of 538 reviews
Rating 6 - Okay. 59 out of 538 reviews
Rating 4 - Poor. 22 out of 538 reviews
Rating 2 - Terrible. 12 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruth (Mei Joo)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Siew Ching

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient and friendly staff!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location and modern design hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for walking around the city, neighborhoods, river, etc.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast room and good breakfast.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025