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The Guesthouse by the Hey Hotel

3.0 star property

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Photo gallery for The Guesthouse by the Hey Hotel

Daily buffet breakfast (CHF 25 per person)
Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Family Quadruple Room | Bathroom | Towels
Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (CHF 25 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2

About the neighborhood

Interlaken

Located in Central Interlaken, The Guesthouse by the Hey Hotel is next to Hoeheweg and Höhematte Park. This 60-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Interlaken, the hotel is connected to a shopping center, and a short walk from Kunsthaus Interlaken and Alpine Garden.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Layali Beirut - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

Guests staying at The Guesthouse by the Hey Hotel enjoy free WiFi in public areas, free use of bicycles, and a banquet hall. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables.
Guests can stay connected with free WiFi. Other amenities include free local calls, fans, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Central Continental Hotel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 534 reviews
$143 nightly
The price is $159
Feb 22 - Feb 23
Total with taxes and fees
Central Continental Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at The Guesthouse by the Hey Hotel?

The Guesthouse by the Hey Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on Mar 1, 2026 start from $138.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Guesthouse by the Hey Hotel?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at The Guesthouse by the Hey Hotel?

Yes, though parking is available on request.

Does The Guesthouse by the Hey Hotel feature a casino?

No, The Guesthouse by the Hey Hotel doesn't have a casino.

Is there an indoor pool at The Guesthouse by the Hey Hotel?

No, there is no indoor pool at this hotel.

Is The Guesthouse by the Hey Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does The Guesthouse by the Hey Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Guesthouse by the Hey Hotel have a restaurant that serves breakfast?

Yes, The Guesthouse by the Hey Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Guesthouse by the Hey Hotel allow pets to stay for free?

No, pets aren't allowed at The Guesthouse by the Hey Hotel.

Does The Guesthouse by the Hey Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Guesthouse by the Hey Hotel?

The closest major airport to The Guesthouse by the Hey Hotel is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies that I can book at The Guesthouse by the Hey Hotel?

No, there aren't any guestrooms with balconies at The Guesthouse by the Hey Hotel.

The Guesthouse by the Hey Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 378 reviews
Rating 8 - Good. 111 out of 378 reviews
Rating 6 - Okay. 57 out of 378 reviews
Rating 4 - Poor. 38 out of 378 reviews
Rating 2 - Terrible. 24 out of 378 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025

8/10 Good

ANAND

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Guest house is across the street from the main hotel. They do not have tea/coffee making facilities in the room. However, these facilities are available in the main hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff was extremely helpful and friendly! they made me and my brother feel welcomed
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
My clients enjoyed staying in this hotel. They said the staff are friendly. It’s very clean and it’s convenient..
Stayed 3 nights in Oct 2025

8/10 Good

Jehu, Pearland

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Raquel, Houston

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, very nice, welcoming and helpful! Clean room. Great location. Staff was great!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel with very clean room is easily reachable from Interlaken West station. It’s a mere 5-7mins stroll. It can also be reached via bus (#21) in less than 3mins. It can’t be missed as there is a colorful display of umbrellas outside the hotel. The staffs are very friendly and helpful. Eateries are within reach in 5mins. A 10-12mins stroll will bring you to the tram ride up to Harder Kulm! We did not try the breakfast menu so we can’t comment but a good breakfast is easily reachable within 5mins walk! We will stay here again if we come back to Interlaken!
Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nader

Stayed 1 night in Oct 2025

10/10 Excellent

Lynette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Stayed 1 night in Oct 2025

10/10 Excellent

Shu Hwa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

6/10 Okay

Aiman

Traveled with family
Room was OK. Please be aware that European plugs won’t work in this room and you’ll need a Swiss charger - the hotel only leant us one and I had to go out and buy another. The front desk staff weren’t that friendly to be honest but also weren’t rude, so it’s fine. They had free tea at reception which was nice for my mum but would be ideal to have this in the rooms to save the trip downstairs in the mornings. The location is fantastic as it’s a short walk away from the station and in a lovely safe cute area. The beds were quite uncomfortable but nothing that unbearable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice for the area. Easy walking to either train station, shopping and restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Monica

Stayed 2 nights in Oct 2025

10/10 Excellent

elizabe

Stayed 2 nights in Oct 2025

8/10 Good

Vina, Pico Rivera

Stayed 5 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Room was just average. Very little space on one side - my preferred sleeping side. No tea or coffee machine and starting to look a little tired. Reception staff were very helpful on arrival and resolved an issue as room only had Swiss plug sockets and I was unable to use my europlug adaptors. Location is good being just a 5 minute walk from Interlaken West station and fine for getting to the most likely places a traveller would use.
Stayed 2 nights in Oct 2025

8/10 Good

alexandria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So if I was to judge the first room we were supposed to stay in it was awful! Though cute, the room smelled like a used litter box and unbreathable. I told the front desk and they said they'd send a maid to fix the issue while we went out. Came back, front desk said the problem was fixed and was because the room had been empty for a couple nights. Mmmm. No. Went to room, still reeked.
Stayed 2 nights in Sep 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic clean hotel room. Breakfast was just all right.
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in sde streetso quiet. Excellent breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Eleanor, Arden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything
Stayed 3 nights in Sep 2025