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The Guesthouse

3.0 star property

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Photo gallery for The Guesthouse

Daily buffet breakfast for a fee
Family Quadruple Room | Bathroom | Towels
Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Superior Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
A buffet table with various cheeses, meats, and fruits.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Standard Double Room

7.2 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Superior Double Room

7.0 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Family Quadruple Room

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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Jul 5 - Jul 6
Total with taxes and fees
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About the neighborhood

Interlaken

Located in Central Interlaken, The Guesthouse is next to Hoeheweg and Höhematte Park. This 60-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Interlaken, the hotel is connected to a shopping center, and a short walk from Kunsthaus Interlaken and Alpine Garden.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Guesthouse

Guests staying at The Guesthouse enjoy free WiFi in public areas, free use of bicycles, and a banquet hall. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage.
Guests can stay connected with free WiFi. Other amenities include free local calls, fans, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Central Continental Hotel
Unterseen
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 580 reviews
$262 nightly
The price is $283
Jul 12 - Jul 13
Total with taxes and fees
Central Continental Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at The Guesthouse?

The Guesthouse provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Guesthouse?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at The Guesthouse on Jul 5, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Guesthouse?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at The Guesthouse?

Yes, though parking is available on request.

Does The Guesthouse feature a casino?

No, The Guesthouse doesn't have a casino.

Is there an indoor pool at The Guesthouse?

No, there is no indoor pool at this hotel.

Is The Guesthouse good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does The Guesthouse have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Guesthouse have a restaurant that serves breakfast?

Yes, The Guesthouse serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Guesthouse allow pets to stay for free?

No, pets aren't allowed at The Guesthouse.

Does The Guesthouse have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Guesthouse?

The closest major airport to The Guesthouse is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies at The Guesthouse?

No, there aren't any guestrooms at The Guesthouse that offer a balcony.

The Guesthouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 438 reviews
Rating 8 - Good. 124 out of 438 reviews
Rating 6 - Okay. 65 out of 438 reviews
Rating 4 - Poor. 43 out of 438 reviews
Rating 2 - Terrible. 26 out of 438 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

HAMIN

Liked: Cleanliness, staff & service, amenities
We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nur Izzaty

Liked: Cleanliness, property conditions & facilities
Good location. Wish the breakfast was a bit more diverse.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Founds bugs in the bed (probably not bed bugs but still), breakfast was often running out of things constantly without being replaced right away well before the closing time of 10, bad air circulation in the room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scrambled eggs, great breakfast, close to trains
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Leonard

Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thanarat

Liked: Cleanliness, staff & service, amenities
The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Bathroom could use some general repairs and updating but a very confortable stay. Overall a comfortable and good stay, would recommend. Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
the staff was extremely helpful and friendly! they made me and my brother feel welcomed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
My clients enjoyed staying in this hotel. They said the staff are friendly. It’s very clean and it’s convenient..
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel Enríque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice for the area. Easy walking to either train station, shopping and restaurants.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in sde streetso quiet. Excellent breakfast
Stayed 3 nights in Sep 2025