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Mezzanine by La Zebra, an SLH Hotel

4.0 star property
VIP Access

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Photo gallery for Mezzanine by La Zebra, an SLH Hotel

Breakfast, lunch, dinner served; Thai cuisine, ocean views
Sea View Room | Premium bedding, minibar, in-room safe, free WiFi
Terrace/patio
Aerial view
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Las Palmas Public Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Penthouse with Plunge Pool

Penthouse with Plunge Pool | Premium bedding, minibar, in-room safe, free WiFi

Penthouse with Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Room

Sea View Room | Premium bedding, minibar, in-room safe, free WiFi

Sea View Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Interior Room

Interior Room | Premium bedding, minibar, in-room safe, free WiFi

Interior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Mezzanine by La Zebra, an SLH Hotel is adjacent to Las Palmas Public Beach and within a 10-minute walk of other popular attractions like Playa Paraiso. This 9-room, 4-star resort has a restaurant, an outdoor pool, and free in-room WiFi.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Las Palmas Public Beach - 1 min walk - 0.1 miles
  • Playa Paraiso - 10 min walk - 0.6 miles
  • Tulum Mayan Ruins - 8 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Carl's Jr. - ‬5 min drive
  • ‪Panza Tulum - ‬6 min drive
  • ‪Playa Pescadores - ‬15 min walk
  • ‪Mezzanine Restaurant - ‬1 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬5 min walk

About this property

Mezzanine by La Zebra, an SLH Hotel

Guests of Mezzanine by La Zebra, an SLH Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. This adults-only resort also has a garden.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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  • On private beach
  • Pool
  • Hot tub
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9.8 out of 10, Exceptional, 179 reviews
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Apr 20 - Apr 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 500 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Additional fee: MXN 415 per person, per night

These are all of the charges provided to us by the property.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mezzanine Tulum Hotel
Mezzanine Hotel
Mezzanine Tulum Colibri Boutique Hotels Adults
Mezzanine Hotel Tulum
Mezzanine Colibri Boutique Hotels Adults
Mezzanine Tulum Colibri Boutique Adults
Mezzanine Colibri Boutique Adults
Mezzanine Tulum Adults only
Mezzanine Tulum by Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum a Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri s Adu
Mezzanine Tulum, A Small Tulum
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Tulum
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort Tulum

Frequently asked questions

Is free cancellation available at Mezzanine by La Zebra, an SLH Hotel?

Mezzanine by La Zebra, an SLH Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Mezzanine by La Zebra, an SLH Hotel?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Mezzanine by La Zebra, an SLH Hotel on Apr 17, 2026 start from $291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Mezzanine by La Zebra, an SLH Hotel?

This resort is situated in Zona Hotelera within a short 9-minute walk of Playa Paraiso and also 16 minutes on foot from Tulum National Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Mezzanine by La Zebra, an SLH Hotel?

No, there isn't parking at this resort.

Are there luxury amenities available at Mezzanine by La Zebra, an SLH Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and a bar/lounge at this resort.

Does Mezzanine by La Zebra, an SLH Hotel have a casino on the premises?

No, Mezzanine by La Zebra, an SLH Hotel doesn't have a casino.

Will I find an indoor pool at Mezzanine by La Zebra, an SLH Hotel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Mezzanine by La Zebra, an SLH Hotel a good place to stay for couples?

This adults-only resort offers many amenities for couples such as a beach and an ocean-view restaurant with some guestrooms featuring a private plunge pool.

Does Mezzanine by La Zebra, an SLH Hotel have a hot tub?

No, this resort doesn't have a spa tub.

Does Mezzanine by La Zebra, an SLH Hotel feature a restaurant that includes a breakfast menu?

Yes, Mezzanine by La Zebra, an SLH Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Mezzanine by La Zebra, an SLH Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mezzanine by La Zebra, an SLH Hotel.

Does Mezzanine by La Zebra, an SLH Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Mezzanine by La Zebra, an SLH Hotel?

The closest major airport to Mezzanine by La Zebra, an SLH Hotel is Tulum Intl. Airport (TQO), which is 28.3 mi away (57 minutes by car).

Can I book a room with a balcony at Mezzanine by La Zebra, an SLH Hotel?

Yes, some guestrooms at Mezzanine by La Zebra, an SLH Hotel offer a balcony/patio and may feature ocean views.

Mezzanine by La Zebra, an SLH Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 217 reviews
Rating 8 - Good. 26 out of 217 reviews
Rating 6 - Okay. 4 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aliaksandra, Chicago

Stayed 5 nights in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing botique hotel that provides a romantic quiet dream setting.
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
Stayed 9 nights in Aug 2025

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
Stayed 5 nights in Jul 2025

10/10 Excellent

JORGE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Maria Carmen Ines

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Stayed 3 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar, recomendable al 100 tanto comida, atenciones
Stayed 4 nights in Mar 2025

10/10 Excellent

Gigi

Great location for a 3-night stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private beach and an amazing thank restaurant
Stayed 3 nights in Nov 2024

8/10 Good

shaily

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place
Stayed 1 night in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set in calm and relaxed surroundings

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Lucy-Helen, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Very small and beautiful. Would come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Cozy, Dallas

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Staff wasn’t that pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best!!!
Stayed 1 night in Jun 2024

4/10 Poor

Carelle

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Stayed 5 nights in May 2024

4/10 Poor

Nikol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

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