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Siente Tulum

3.0 star property
Suburban hotel with a 24-hour front desk and an outdoor pool
VIP Access

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Photo gallery for Siente Tulum

Exterior
Restaurant
Lobby
Outdoor pool
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
  • Tulum National Park
    ‪6 min walk‬
  • Tulum Mayan Ruins
    ‪11 min walk‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Siente Tulum places you within a 15-minute stroll of popular sights such as Tulum Mayan Ruins and Tulum National Park. This 3-star hotel has 83 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum National Park - 6 min walk - 0.4 miles
  • Tulum Mayan Ruins - 11 min walk - 0.6 miles
  • Playa Ruinas - 16 min walk - 0.9 miles
  • Las Palmas Public Beach - 10 min drive - 4.4 miles
  • Playa Paraiso - 12 min drive - 4.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Mulut Jach Ki - ‬6 min walk
  • ‪Restaurante El Crucero - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪La Coqueta - ‬2 min drive

About this property

Siente Tulum

Suburban hotel with a 24-hour front desk and an outdoor pool
Siente Tulum features an outdoor pool, free WiFi in public areas, and coffee in a common area. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
50-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Relax with a rainfall shower. Ceiling fans, safes, and wardrobes or closets are also standard. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Siente Tulum?

Siente Tulum offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Siente Tulum?

As of Sep 11, 2025, prices found for a 1-night stay for 2 adults at Siente Tulum on Oct 11, 2025 start from $49.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Siente Tulum?

This hotel is located in Tulum, a short 11-minute walk from Tulum Mayan Ruins and also 6 minutes on foot from Tulum National Park. You'll also find Gran Cenote and Tulum Beach within a short drive.

Is parking available on site at Siente Tulum?

No, there isn't parking at this hotel.

Does Siente Tulum have a casino on the premises?

No, Siente Tulum doesn't have a casino.

Will I find an indoor pool at Siente Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Siente Tulum a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as an outdoor pool.

Does Siente Tulum have a hot tub?

No, this hotel doesn't have a spa tub.

Does Siente Tulum have a restaurant with a breakfast menu?

No, Siente Tulum doesn't have a restaurant that serves breakfast.

Will Siente Tulum allow pets to stay for free?

No, pets aren't allowed at Siente Tulum though service animals are welcome.

Are there connecting rooms at Siente Tulum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Siente Tulum?

The closest major airport to Siente Tulum is Tulum Intl. Airport (TQO), which is 26.7 mi away (51 minutes by car).

Are there rooms with balconies that I can book at Siente Tulum?

No, there aren't any guestrooms with balconies at Siente Tulum.

Siente Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 88 reviews
Rating 8 - Good. 17 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.
Stayed 2 nights in Apr 2025

2/10 Terrible

Roksana

Stayed 3 nights in Apr 2025

6/10 Okay

dawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Fredricka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Toni Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 5 nights in Jan 2025

8/10 Good

Marian

Traveled with partner
Liked: Cleanliness, staff & service
The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!
Stayed 7 nights in Jan 2025

8/10 Good

Penny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Riccard, Los Angeles

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness
We had all-inclusive, 1 double-queen room, and 1 king suite. -reception didn’t explain not to drink the tap water. No signs are posted near the taps warning this -one key per room—keys are for adults only (not even teens). -meals on site are heavy, overcooked & repetitive -each room had 4 remotes: TV, Roku, A/C , Ceiling Fan. Need some signs or how-to. -Coffee seriously terrible. They ran out of black tea, I asked 2-3 days in a row, made 2 ‘reports’ w/2 different staff at reception & was ignored. This is basic and disappointing. -Dani at the tour desk was informative and friendly. 2 of us booked the Casa Tortuga (4 cenotes in 1 park w/transport & lunch)—price was great for all we got! -jungle and sky were beautiful to see each time we visited the hotel rooftop to eat or hang out. Seriously a highlight that made for a beautiful escape from the hotel’s surroundings. -bathroom fan worked great, toilet and shower SUPER low water flow. -a handful of staff were disconnected or seemed indifferent toward guests, even the owner. Several others were friendly and helpful, and after a week we had a couple favorites. -thankful for smoothly working elevators! -convenience stores a block away, Starbucks and grocery 20 min walk. Busy main road and lots of construction, rubble, litter, standing water. -jungle preserve Jaguar Park across the street, with paid entry can access beaches and ruins/museum (extra fee) -taxi easy to get around, but agree on the price before getting in.

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Buyer beware

The room was large and comfortable and we loved the hammock in the room, but we were very disillusioned with the hotel overall. We paid extra to include a daily breakfast and an excursion. When we arrived, we were told “ Excursion” was the use of bicycles for a day. This, is not by any stretch of the imagination, and excursion. My partner does not know how to ride a bicycle and, due to knee problems, I was unable to. When this was noted, we were offered a $10 discount on transportation to another excursion… Which we would have to pay for. $10 off is not commiserate with the amount that we paid for the excursion in the first place. I do not appreciate places that do not follow through on what they offer and I will not stay here again nor will I recommend this hotel.
Bedroom, king-size bed
Bathroom
Main lobby
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Rosa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Stayed 5 nights in Sep 2024

6/10 Okay

Nadege

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024