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Hotel Panamera

3.0 star property
Adults-only beachfront hotel with outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for Hotel Panamera

Private beach, white sand, free beach cabanas, beach umbrellas
Interior detail
Restaurant
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carretera Tulum-Boca Paila Km. 8.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Garden Room

Premium bedding, memory foam beds, in-room safe, iron/ironing board

Garden Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Atrium Room

Atrium Room | View from room

Atrium Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, memory foam beds, in-room safe, iron/ironing board

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Panamera is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 14-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Tulum National Park - 7 min drive - 4.4 miles
  • Playa Paraiso - 11 min drive - 5.8 miles
  • Tulum Mayan Ruins - 18 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬9 min walk
  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪ARCA - ‬11 min walk
  • ‪Secrets Tulum Beach Club - ‬10 min walk
  • ‪La Zebra Restaurant - ‬7 min walk

About this property

Hotel Panamera

Adults-only beachfront hotel with outdoor pool
Guests staying at Hotel Panamera enjoy access to a private beach, an outdoor pool, and a rooftop terrace. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only hotel include free WiFi in public areas and a communal living room.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers, and memory foam beds with premium bedding ensure a restful night. Safes are also available.
Recreational amenities at the hotel include a private beach and an outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: MXN 240 to 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 3 floors
  • Art Deco architecture
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 240 to 300 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number IDM180126CM1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Panamera Hotel
Hotel Panamera Tulum
Casa Pueblo Boca Paila
Casa Pueblo Tulum Beach
Hotel Panamera Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Panamera?

Hotel Panamera provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Panamera?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Panamera on Dec 8, 2025 start from $185.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Panamera?

This hotel is situated in Zona Hotelera within a short 1-minute walk of Tulum Beach and also 19 minutes on foot from Sian Ka'an Biosphere Reserve. You'll also find Playa Paraiso and Tulum National Park within a short drive.

Will I be able to park at Hotel Panamera?

Yes, self parking is offered for free at the hotel.

Does Hotel Panamera have a casino at the property?

No, Hotel Panamera doesn't have a casino.

Will I find an indoor pool at Hotel Panamera?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Panamera?

This adults-only hotel offers many amenities for couples, including in-room massages as well as a private beach and an outdoor pool.

Does Hotel Panamera have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Panamera feature a restaurant that includes a breakfast menu?

Yes, Hotel Panamera serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Panamera allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Panamera.

Are there connecting rooms at Hotel Panamera?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Panamera?

The closest major airport to Hotel Panamera is Tulum Intl. Airport (TQO), which is 29.9 mi away (63 minutes by car).

Are there rooms with balconies at Hotel Panamera?

No, there aren't any guestrooms with balconies at Hotel Panamera.

Hotel Panamera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 94 reviews
Rating 8 - Good. 15 out of 94 reviews
Rating 6 - Okay. 2 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 10 out of 94 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nathalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Last year there was yoga, Ice Bath included and this year we paid! I went back for the experience. Two negative points are the shower and salt water and breakfast starts at 8:00 if you wake up early like me there is no coffee to serve really they only serve it at 8:01. But the staff who serve on the beach are kind the cleaning is good and the second time I loved it the first time this time there were some points that were not very good but ok!
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at hotel panamera! The pool was stunning and the beach was beautiful! The food and service was superb! Especially loved my service with David, was was amazing! Highly recommend hotel panamera for your tulum trip if you are looking for a hotel in the hotel zone!
Stayed 4 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at this hotel. The staff was so wondurfull, attention to details all the time, recognized us everyday, always there for us. The only comment I would add, is that the rooms could have a few extra hooks and shelves tor toiletries and to hang our wet bathing suits!!! But that's really the only thing....
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for. Lovely boutique hotel with a fantastic beach and excellent staff. Small, quiet, low key. Walkable to shops, spas and restaurants. Could not have been better.
Stayed 5 nights in Feb 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Don't stay here.. but is worth a day trip

I’m disappointed to write this review because the hotel itself is beautiful-the beachfront is idyllic and the food is fantastic. However, the service was poor, and I still haven’t received my full $1,600 deposit refund, 11 days after checkout. The hotel owes me $1,187. Upon check-in, we paid a $1,600 deposit to charge anything to the room. On checkout, the hotel insisted on deducting the final bill from the deposit in USD, using an exchange rate of 19, whereas my bank’s rate was 20.67, meaning they took an extra $100. I asked to pay in Pesos, but their card machine "wasn’t working" and they took 6 days to send an online payment link. Despite paying immediately, they only refunded $413, still owing me $1,187. I’ve tried contacting them daily with little/no response. Service was slow from the start, but improved the more we tipped. Tipping less than 20% meant being ignored, but a 20% tip improved the service—this felt like a tactic to pressure guests into tipping more. To add to that, they highlighted "Service is Not Included" in yellow on the bills, infuriating. We were meant to receive a complimentary bottle of wine, white or rosé but were given red. When we reminded them, they said they didn’t have any at the complimentary value, but later found two bottles of white wine, which felt like an attempt to serve the cheapest option. The hotel’s lack of transparency, poor service, and deposit issues are unacceptable. I’d recommend the beachfront and food for a day trip
Stayed 5 nights in Jan 2025

8/10 Good

Joseph

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Widad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Panamera is such a gem on Tulum Beach. The design is beautiful—the checkered pool is a total highlight—and the rooms are cozy and stylish. The food is amazing (the tacos are a must-try), and the rooftop bar is perfect for sunsets. I loved the daily yoga and the chill but vibrant vibe. The staff were super friendly and made the stay even better. Honestly, it’s one of the best spots I’ve stayed at in Tulum!
Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel really good facilities and Jessica, Ricardo y Santiago were Great with their services and attention. I will recommend the hotel and I will comeback again
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel on the beach front, loved the morning yoga on the beach. The grilled fish offer from their restaurant at the weekends is fantastic. My only request is that the room has more surfaces like a small table to put things on. With the limited surfaces we had to use the minibar to put things like a hand bag and small personal items.
Stayed 1 night in Oct 2024

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower inside the room
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The onsite restaurant and room service had Amazing food. The staff is constantly helping you almost like a big resort but w that much cooler and more local vibe. It was honestly so nice.
Stayed 5 nights in Oct 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was really rude when I brought my own beer to the beach. They demanded I go drink in my room because they insist you have to buy their overpriced beer on the beach even though they don’t serve my brand. Super disrespectful. Stay somewhere else to avoid these money grabbers.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean with friendly staff everyone had a smile on their face and willing to provide the best service. Great food and great Beach with a nice atmosphere will be back and recommend to others!
Stayed 1 night in Oct 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greated me like i was special space is so tranquil and classy treated to the new section and what a treat i booked another night!
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating in all areas of the house. Food and drinks were delicious. Felt very safe and looked after. Highly recommend.
Stayed 9 nights in Aug 2024

10/10 Excellent

Esther

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley, Carrollton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely come back to this property. It was the absolute best for what we were looking for - it was quiet, safe, and attentive. My partner and I had an entire pool to ourselves. Most people want to go to the "Instagram" pool but there is an entirely different pool that was hardly ever used. Food is cool but it's walkable to so many other eateries - venture out if you can! Thank you for our stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Evie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay! staff were the friendliest and the food is amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
amazing stay! recommend 10/10
Stayed 5 nights in Apr 2024

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