Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Beachfront property with 9 restaurants and 8 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

9 restaurants, lunch, dinner served; Asian cuisine
Meeting facility
Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV
Children's play area - outdoor
8 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Xcacel Beach
    ‪6 min drive‬
  • Place, Akumal Beach
    ‪7 min drive‬
  • Place, Xel-Há Park
    ‪8 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(49 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 1399 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(27 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(13 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 3

Room Standard with Sea View

  • 452 sq ft
  • Sleeps 4

Room Standard with Sea View

  • 452 sq ft
  • Sleeps 3

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 4

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 3

Room Premium with Sea View

  • 452 sq ft
  • Sleeps 4

Room Premium with Sea View

  • 452 sq ft
  • Sleeps 3

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 4

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 3

Suite with Ocean View

  • 861 sq ft
  • Sleeps 3

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About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 miles
  • Dolphinaris Tulum - 4 min drive - 1.4 miles
  • Xcacel Beach - 6 min drive - 2.4 miles
  • Akumal Beach - 7 min drive - 4.9 miles
  • Xel-Há Park - 8 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Katok - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Yum Buffet - ‬7 min drive
  • ‪Lobby Pub - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Beachfront property with 9 restaurants and 8 outdoor pools
Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach property include a 24-hour gym, free WiFi in public areas, and a business center.
65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards. Housekeeping is available on request.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive options at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort has all inclusive rates that come with all meals included.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Oct 19, 2025 start from $266.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Riviera Maya Golf Club and Akumal Ecological Center within a short drive.

Is parking available on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What will couples enjoy most about a stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 8 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a restaurant that serves breakfast.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Are there connecting rooms at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Are there rooms with balconies that I can book at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Reviews

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1068 out of 1941 reviews
Rating 8 - Good. 400 out of 1941 reviews
Rating 6 - Okay. 250 out of 1941 reviews
Rating 4 - Poor. 112 out of 1941 reviews
Rating 2 - Terrible. 111 out of 1941 reviews

Reviews

2/10 Terrible

Candi

Stayed 5 nights in Jul 2025

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and lovely property.
Stayed 5 nights in Jul 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great I just wish there were more adult only events to do at night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Noe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything!
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Stayed 4 nights in Jun 2025

2/10 Terrible

Sic, Vancouver

Stayed 6 nights in Jun 2025

10/10 Excellent

Alkeem

Traveled with partner
Liked: Cleanliness, amenities
Highly Recommended..
Stayed 3 nights in Jun 2025

8/10 Good

BRENDA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort!!
Stayed 4 nights in Jun 2025

6/10 Okay

Sariah

Liked: Cleanliness
Stayed 4 nights in Jun 2025

6/10 Okay

Amber

Stayed 3 nights in Jun 2025

10/10 Excellent

Nina, Houston

Stayed 4 nights in Jun 2025

10/10 Excellent

Cyrus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worth the price.
Stayed 4 nights in Jun 2025

10/10 Excellent

Moriah

Stayed 3 nights in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed six days with family. Rained daily except one day. Limited food items. Limited activities on rainy days. More of a relaxed hotel. Pride party for adults was fun but kids couldn’t attend. Glow party also fun. The beach is full off seaweed and smelled TERRIBLE near Casa 3. Was not a swimmable beach. Adult pool had ALot of iguanas and became frustrating trying to eat and navigate iguanas. Would not return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hardik, SANTA ROSA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the housekeepers and all the staff in the breakfast and lunch area.
Stayed 4 nights in Jun 2025

6/10 Okay

Latisha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great property for family vacation and I met alot of beautiful staff from house keeping to the front desk but I would like to mention a few things that annoyed me...1st shout out to Gabriel @ Sea Salt 2. He was literally the best The pool area in Casa 6 need major renovation. It is very run down in that area and needs to be renovated, my daughter also got a bad scrap on her arm at one of the pools. I am not mad she got a scrap from the cement material at the pool but i had to walk the entire resort to get help. I usually walk with my own personal 1st aid kit but i didnt realize i was missing ointment. I went to the nurse and he couldnt help. He sent me to the front desk and they had to call someone and that person didnt even have ointment. He basically had what i had guaze, alcohol and a band aid, my nephew had to go to the nurse on a different day for a ear ache and they tried to charge my sister a astronomical price for children Tylenol really disheartening. Another issue, my other sister is allergic to shellfish. We mentioned this to the staff @Nariko numerous time. You know they cross contaminated my sister food with a seafood dish and she had a horrible reaction. Another thing the resort does is give guest 10pm dinner reservations but it seem the staff is very limited at that time and they literally try to rush you to eat your food and leave. This is a horrible experience and maybe they should consider changing the time. I think the last night we ate at the Me
Stayed 4 nights in Jun 2025

10/10 Excellent

Noelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff service and the cleanness of the resort. Also the different food options and all the activities available
Stayed 8 nights in Jun 2025

10/10 Excellent

Evelyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Jun 2025

6/10 Okay

Alyssa

Disliked: Cleanliness, property conditions & facilities
The property had limited night life and activities. Unable to enjoy the property between casa 3-5 beach area was not well maintained. Casa 6 hut area seemed to be under partial construction/ renovation.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bulent

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 5 day stay. The kids corner was magical for my four year old daughter, she begged everyday to go back there and play. The staff everywhere were amazing and SO helpful. They were SUPER aware of food allergies and would tell us if specific things on the menu might even possibly be cross contaminated. Will definitely return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mario

Traveled with family and small children
The quality of the food, and the friendly service! Beautiful resort that my family enjoyed. Highly recommend this place.
Stayed 6 nights in Jun 2025

10/10 Excellent

Guadalupe

Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

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