Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Nature View | Exterior

8 outdoor pools, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Room service

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Xcacel Beach
‪6 min drive‬
Akumal Beach
‪7 min drive‬
Xel-Há Park
‪8 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

1399 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

1711 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

452 sq ft
Resort view
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

Riviera Maya Golf Club - 3 min drive - 1.8 miles
Xcacel Beach - 6 min drive - 2.4 miles
Akumal Beach - 7 min drive - 4.9 miles
Xel-Há Park - 8 min drive - 4.4 miles
Xcacel-Xcacelito Sanctuary - 10 min drive - 2.7 miles

Getting around

Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach property include a 24-hour gym, free WiFi in public areas, and a business center.

65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards. Housekeeping is available on request.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

$316 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Playground
Shopping
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business center
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (31 inch wide door)
Handrails in hallways (24 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

12 buildings
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive options at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort has all inclusive rates that come with all meals included.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jun 17, 2025 start from $388.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Riviera Maya Golf Club and Aktun Chen within a short drive.

Is there parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What amenities will couples enjoy at Hilton Tulum Riviera Maya All-Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 8 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, this all-inclusive property has a spa tub.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a restaurant that serves breakfast.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Are there rooms with balconies that I can book at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Bogdan

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, great staff, great food. No room to swim in the ocean. Beach has a lot of rocks and hard to get in and out of water. If you are a pool person and like to tan, or family with kids. This is a great place to be at.

Stayed 6 nights in Apr 2025

10/10 Excellent

Monsurah

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This location was very private, bwith eautiful scenery. The staff was very friendly. The golf carts arrived every 3-5 minutes and made it easy to get around the resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Anna

Mar 14, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Valjean Ward

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shuttles don't come every 10 minutes so I missed my yoga class.

Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie, Katy

Traveled with partner

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at the Hilton Tulum was largely fantastic, despite a chaotic arrival with a crowded lobby. Thankfully, a kind front desk agent turned things around. The concierge was helpful but not overly friendly. Our Casa 2 oceanfront suite was breathtaking, and Seaside and Maxal restaurants were exceptional, though the Asian restaurant's slow service was disappointing. The bars were adequate, but the lobby bar was small. Pool areas were clean, and the rocky beach necessitated water shoes. We enjoyed the free kayak and bike tours. The nightly entertainment was okay. A missing car rental key cover was a concern, and we were disappointed by the lack of parking lot cameras and valet responsibility. Overall, the stunning location, beautiful rooms, and excellent dining made for a memorable vacation, and we'd consider returning.

Stayed 3 nights in Mar 2025

4/10 Poor

Arely

Mar 12, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Place was very mid

Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Mar 11, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Sebastian

Mar 11, 2025

Liked: Amenities

Amazing

Stayed 4 nights in Mar 2025

10/10 Excellent

Ladesha

Traveled with group

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was everything and more! I celebrated my birthday with a few girlfriends and we got to relax and be treated like princesses. Hilton Tulum will definitely see us again!

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Mar 9, 2025

Stayed 5 nights in Mar 2025

8/10 Good

Monique

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

6/10 Okay

Crystal

Mar 8, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

The resort's aesthetics were quite appealing, yet it failed to deliver the typical all-inclusive resort experience. The staff came across as overly formal, and many were distinctly unfriendly. Based on this experience, I would not consider staying at this resort or any other Hilton property when traveling internationally in the future. The food was horrible as well.

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente experiencia en el hotel, servicio, amabilidad, instalaciones... Super recomendado

Stayed 3 nights in Mar 2025

8/10 Good

Cheryl Ann, Saint George

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

8/10 Good

Cedrick

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only complaint would be the food, it’s about a 4/10

Stayed 4 nights in Feb 2025

10/10 Excellent

Ramon

Mar 5, 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Hui ting

Traveled with partner

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We're very impressed with the property and restaurants to offer. There's a event at the main building every night which is fun for the whole family. Beach is spacious and the drinks from the servers are endless

Stayed 3 nights in Mar 2025