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Hotel Bardo

5.0 star property
VIP Access

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Photo gallery for Hotel Bardo

Outdoor pool
Deluxe Villa | View from room
Cocktail bar
Poolside bar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪13 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
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Room options

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Tulum City Center within a short walk of Hospital de Tulum, Hotel Bardo is within a mile (2 km) of Dos Aguas Park. This 30-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • Hospital de Tulum - 13 min walk - 0.7 miles
  • Dos Aguas Park - 17 min walk - 0.9 miles
  • Holistika Art Walk - 3 min drive - 1.2 miles
  • Tulum Mayan Ruins - 13 min drive - 4.4 miles
  • Playa Paraiso - 14 min drive - 5.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Italdo Pasteleria - ‬12 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪mera - ‬10 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬9 min walk
  • ‪Aroma Cafe Tulum - ‬5 min walk

About this property

Hotel Bardo

Guests staying at Hotel Bardo enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with access to locker space, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a library, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Private pools, dining areas, and sitting areas are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Are free cancellation options available at Hotel Bardo?

Hotel Bardo provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bardo?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Bardo on May 17, 2026 start from $317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Bardo?

This hotel is situated in Tulum City Center within a short 18-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is a spa located at Hotel Bardo?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, and couples treatments.

Does Hotel Bardo include a casino on the premises?

No, Hotel Bardo doesn't have a casino.

Is there an indoor pool at Hotel Bardo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel Bardo have a restaurant that serves breakfast?

Yes, Hotel Bardo serves continental breakfast for a surcharge each morning at Milam.

Does Hotel Bardo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bardo for a fee of USD 50 per pet, per night. The property also provides food and water bowls.

Where is the closest airport to Hotel Bardo?

The closest major airport to Hotel Bardo is Tulum Intl. Airport (TQO), which is 25 mi away (41 minutes by car).

Does Hotel Bardo have a wedding venue on site?

Take advantage of the wedding venue at Hotel Bardo if you plan to say "I do" during your trip.

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 373 out of 452 reviews
Rating 8 - Good. 47 out of 452 reviews
Rating 6 - Okay. 18 out of 452 reviews
Rating 4 - Poor. 4 out of 452 reviews
Rating 2 - Terrible. 10 out of 452 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay here. The hotel is incredibly romantic, quiet, and beautifully designed — the perfect place to disconnect and relax. The atmosphere is peaceful and private, and the staff were warm, helpful, and genuinely attentive. This is a truly special, intimate spot for anyone looking for a relaxing and isolated romantic getaway. Highly recommended.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hanzhang

Stayed 2 nights in Jan 2026

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
Stayed 4 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
generally, the hotel was nice. The staff were fantastic.. when we had an issue in our room with the bathroom it was fixed immediately. As you have several hotels, I would’ve thought you would run a shuttle between the hotels so we can access the other restaurants easily.. we did make our way over to the other restaurant and the food was spectacular. Unfortunately, the hotel is not set up for wet weather. There’s a lot of water in the fitness area and when I turned up in the morning someone was using the area even though the floor was all wet. The Pilates class started late because the instructor had to ask the hotel to come and clean and dry the floor.. I expected the hotel to be making sure this area was dry prior to use of Pilates as it was a general use area for fitness for all guests. However the room was beautiful and staff super friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Frank A, Rye

Liked: Cleanliness, amenities, property conditions & facilities
Different vibe, serene
Stayed 7 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, especially the staff and service.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rashell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
Stayed 4 nights in Nov 2025

6/10 Okay

Everette

Stayed 2 nights in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Anderson Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very calm very beautiful will stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bardo was absolutely amazing! The property is stunning — every corner feels so serene and beautifully designed. The atmosphere is relaxing and luxurious without feeling pretentious. The staff were beyond accommodating and genuinely friendly, always going above and beyond to make sure I had everything I needed. You can really tell they take pride in what they do. And the food — incredible! Every meal was fresh, flavorful, and beautifully presented. From breakfast to dinner, everything exceeded my expectations. Overall, it was such a memorable experience. I can’t wait to come back — highly recommend Hotel Bardo to anyone looking for the perfect mix of comfort, style, and exceptional service!
Stayed 3 nights in Oct 2025

2/10 Terrible

Padmini

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel and was completely disappointed with the service. From the moment I checked in, the staff seemed uninterested and unhelpful. The front desk took forever to assist me, and when I finally got to my room, it wasn’t even properly cleaned — there were stains on the sheets and a bad smell in the air. When I called downstairs to ask for help, it took over an hour for anyone to respond, and the person who came up acted like it was an inconvenience. On top of that, the amenities advertised online were either broken or unavailable. For the price I paid, I expected at least decent hospitality, but this experience was unacceptable. I would not recommend this hotel to anyone and will never stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Oct 2025

10/10 Excellent

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was exceptional from beginning to the end. I GIVE IT A 10+. THANK YOU!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan J

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved Hotel Bardo! The private pool was excellent, as well as the surrounding common areas. Would definitely recommend this Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardo - jungle get away

Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Mojan

Liked: Cleanliness, staff & service, property conditions & facilities
Cv
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelsei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and room was quiet and peaceful
Stayed 5 nights in Aug 2025

8/10 Good

Sheila M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nefertiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.
Stayed 4 nights in Jul 2025

8/10 Good

Kala, Irvington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival my bestie and I were greeted and our luggage taken to our villa. Everything was cutesy and nice. Employees were friendly. My other bestie was due to come the next day. About day 3 when all 3 girls were staying in the room, we received a WhatsApp text that we have stained towels and robes with makeup and that it would be a 750 pesos charge. This was alarming because makeup is washable and I’m talking a few spots here and there. I told the concierge Fernando that I was coming to the front desk to rectify the issue. When I was getting ready to go have a chat, I received another text that the linens were washed and the “stains” have been removed. This place is very money hungry and as minorities, we expected more from them. The last day, while my friends and I wee at the airport, I received another text that a robe was missing. So now we are being accused of being thieves. My response was to check with the housekeeper as she took linens, robes and towels the day before(the robes were only used on one day). I did not receive a text back. My deduction from this is that this place is very money hungry. My friends and I were having a great time prior to being accused of “staining robes, towels and linen” the being accused of stealing. All in all, bring your own towels, pillowcases, and robes if you want to stay at this villa.
Stayed 4 nights in Jul 2025

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