Encantada Tulum

You'll be asked to pay these charges at the property:

• Destination fee: USD 30 per accommodation, per night

These are all of the charges provided to us by the property.

• Check-in: 3:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A credit card for incidental charges and a government-issued photo ID may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• The minimum check-in age for Spring Break is 18 years old.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• Onsite parties or group events are strictly prohibited.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• There are no elevators.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).