Aloft Tulum

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A covered outdoor seating area with wicker furniture and a view of a pool and landscape.

A spacious indoor area with large windows, wooden furniture, and a view of lush greenery outside.

A spacious lobby with a large seating area, a reception desk, and a view of lush greenery through large windows.

A nighttime view of a swimming pool with lounge chairs and a wooden table in the foreground, surrounded by buildings and a view of the sea.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Free WiFi
Air conditioning

Explore the area

Av Coba Sur mz 5 L 1, Region 14, Tulum, ROO, 77760

Place, Jaguar Park
‪2 min walk‬
Place, Hunab Lifestyle Center
‪2 min walk‬
Place, Dos Aguas Park
‪3 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪66 min drive‬

Room options

DOUBLE CITY VIEW TWO DOUBLE BEDS

Sleeps 4
Free WiFi

DOUBLE WITH BALCONY WITH VIEWS

Sleeps 4
Free WiFi

DOUBLE CITY VIEW

Sleeps 4
Free WiFi

DOUBLE CITY VIEW KING BED

Sleeps 4
Free WiFi

DOUBLE GUEST ROOM

Sleeps 4
Free WiFi

DOUBLE KING SIZE BED

Sleeps 4
Free WiFi

Room

Sleeps 4
Free WiFi

DOUBLE STANDARD

Sleeps 4
Free WiFi

Room

Sleeps 4
Free WiFi

Double or Twin CITY VIEW

Sleeps 6
Free WiFi

QUADRUPLE WITH BALCONY WITH VIEWS

Sleeps 6
Free WiFi

QUADRUPLE GUEST ROOM CITY VIEW

Sleeps 6
Free WiFi

Room

Sleeps 6
Free WiFi

Room

Sleeps 10
Free WiFi

Room LOFT

Sleeps 10
Free WiFi

Room RUN OF HOUSE

Sleeps 10
Free WiFi

Room

Sleeps 10
Free WiFi

Room STANDARD

Sleeps 10
Free WiFi

Room

Sleeps 8
Free WiFi

SUITE WITH BALCONY WITH VIEWS

Sleeps 8
Free WiFi

SUITE STANDARD

Sleeps 8
Free WiFi

TWIN STANDARD

Sleeps 4
Free WiFi

About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Aloft Tulum is within a few miles (5 km) of other popular sights such as Playa Ruinas. This 140-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

Jaguar Park - 2 min walk - 0.1 miles
Hunab Lifestyle Center - 2 min walk - 0.1 miles
Dos Aguas Park - 3 min drive - 1.1 miles
Hospital de Tulum - 5 min drive - 1.5 miles
Tulum Mayan Ruins - 10 min drive - 3.5 miles

Getting around

Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

‪Panza Tulum - ‬7 min walk
‪El Capitán - ‬7 min walk
‪Jasmine - ‬15 min walk
‪Casa Sofia - ‬1 min walk
‪Carl's Jr. - ‬1 min walk

About this property

Aloft Tulum

Guests staying at Aloft Tulum enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. If you drive, self parking is USD 17 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 268 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Parking included
Free WiFi
Air conditioning

$53 nightly

Aug 12 - Aug 13

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Secured, covered self parking on site (USD 17 per day)
Wheelchair-accessible parking and van parking available
Onsite parking options include a carport

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Ático Rooftop Bar & Loung
Re:fuel by Aloft
W XYZ Restaurant
WXYZ Bar

Things to do

2 outdoor pools
24-hour gym
Bicycle rentals
Shopping mall
TV in common areas

Family friendly

2 outdoor pools
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

2,170 square feet of conference space
24-hour business center
3 meeting rooms
Computer station
Coworking space

Outdoors

Free pool cabanas
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Accessible airport shuttle
Braille/raised signage
Doorbell and phone notification
Elevator (59 inch wide door)
Grab bar near toilet (47 inches high)
Low-height electrical outlets in bathroom
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (25 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
4 floors
Banquet hall
Built in 2021
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Rooftop garden
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with premium digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 50.0 per pet, per stay
2 total (40 lbs is the maximum weight per pet)
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding

Property payment types

Important information

Fees

Service fee: USD 10 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
Covered self parking fee: USD 17 per day
Pet fee: USD 50.0 per pet, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Aloft Tulum caters to LGBTQ+ guests.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Aloft Tulum?

Aloft Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to Aloft Tulum?

This hotel is situated in Zama, just steps from Hunab Lifestyle Center and Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Aloft Tulum?

Yes, secured parking is offered for USD 17 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Are there luxury amenities available at Aloft Tulum?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 2 restaurants, and a poolside bar at this hotel.

Does Aloft Tulum include a casino?

No, Aloft Tulum doesn't have a casino.

Will I find an indoor pool at Aloft Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Aloft Tulum?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and a poolside bar.

Does Aloft Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Aloft Tulum have a restaurant that serves breakfast?

Yes, Aloft Tulum has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Aloft Tulum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aloft Tulum for a fee of USD 50.0 per pet, per stay. The property also provides food and water bowls.

Does Aloft Tulum have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Aloft Tulum?

The closest major airport to Aloft Tulum is Tulum Intl. Airport (TQO), which is 27.9 mi away (46 minutes by car).

Are there rooms with balconies at Aloft Tulum?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy garden and city views.

Does Aloft Tulum have a wedding venue?

There are wedding services available at Aloft Tulum if that's in your vacation plans.

Aloft Tulum Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Jun 25, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and location

Great hotel and amazing location. The staff is great and all the extra amenities (food and beverage coupons, complimentary bikes, breakfast,etc.) make the stay well worth it

Stayed 4 nights in Jun 2022

Aloft Tulum

Choose dates to view prices

Photo gallery for Aloft Tulum

Reviews

Popular amenities

Explore the area

Room options

DOUBLE CITY VIEW TWO DOUBLE BEDS

DOUBLE WITH BALCONY WITH VIEWS

DOUBLE CITY VIEW

DOUBLE CITY VIEW KING BED

DOUBLE GUEST ROOM

DOUBLE KING SIZE BED

Room

DOUBLE STANDARD

Room

Double or Twin CITY VIEW

QUADRUPLE WITH BALCONY WITH VIEWS

QUADRUPLE GUEST ROOM CITY VIEW

Room

Room

Room LOFT

Room RUN OF HOUSE

Room

Room STANDARD

Room

SUITE WITH BALCONY WITH VIEWS

SUITE STANDARD

TWIN STANDARD

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About the neighborhood

Tulum

What's nearby

Getting around

Restaurants

About this property

Aloft Tulum

Similar properties

NHOA TULUM APARTHOTEL by Maya PM

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Aloft Tulum Reviews

Reviews

Wonderful

9.6/10

9.2/10

9.2/10

9.4/10