Best Western Hotel Trier City

Family-friendly hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Best Western Hotel Trier City

Cozy room with a fireplace, brick wall design, and comfortable seating area.
Relax in a stylish lounge area with sofas, armchairs, and a coffee table.
Two single beds with white linens, flat-screen TV, and desk with chair.
Welcome to our reception area, featuring a rustic brick wall design and a polished wood floor.
Relax in a spacious room with a central seating area, high ceiling, and polished floors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290
  • Trier Christmas Market
    ‪11 min walk‬
  • Trier Cathedral
    ‪11 min walk‬
  • Porta Nigra
    ‪17 min walk‬
  • Luxembourg (LUX-Findel)
    ‪30 min drive‬

Room options

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Trier

Located in Mitte, Best Western Hotel Trier City is adjacent to Former Ronedell Tower and within a 5-minute walk of other popular sights like Trier Theatre. The 127 rooms at this hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Imperial Roman Baths - 6 min walk - 0.4 miles
  • Trier Christmas Market - 11 min walk - 0.6 miles
  • Trier Cathedral - 11 min walk - 0.6 miles
  • Trier Roman Amphitheatre - 13 min walk - 0.7 miles
  • Porta Nigra - 17 min walk - 0.9 miles

Getting around

  • Trier Süd Station - 9 min walk
  • Findel International Airport (LUX) - 34 min drive

Restaurants

  • ‪Die Wunderlampe - ‬6 min walk
  • ‪Simplicissimus - ‬3 min walk
  • ‪Quesadilla - ‬4 min walk
  • ‪Quo Vadis - ‬5 min walk
  • ‪Weinhexe - ‬3 min walk

About this property

Best Western Hotel Trier City

Family-friendly hotel with a 24-hour front desk and a bar
Guests of Best Western Hotel Trier City enjoy free WiFi in public areas, a library, and express check-out. Self parking is available for EUR 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a terrace, a living plant wall, and a vending machine.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, phones, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Shopping mall
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Living plant wall
  • Renovated entire property - February 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per accommodation, per stay
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 3.745 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.25 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Frequently asked questions

What is there to do within easy reach of Best Western Hotel Trier City?

This hotel is situated in Mitte, just steps from Former Ronedell Tower and Cathedral of St. Peter, and within a short walk of Karl Marx House. You'll also find Imperial Roman Baths and Roman Bridge less than a mile away.

Is there parking available at Best Western Hotel Trier City?

Yes, covered parking is offered for EUR 12 per day. Though parking is limited, accessible parking and bicycle parking are also available.

Does Best Western Hotel Trier City have a casino?

No, Best Western Hotel Trier City doesn't have a casino.

Is there an indoor pool at Best Western Hotel Trier City?

No, there is no indoor pool at this hotel.

Is Best Western Hotel Trier City good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a pillow menu as well as a bar.

Are there hot tubs at Best Western Hotel Trier City?

No, there isn't a spa tub at this hotel.

Does Best Western Hotel Trier City have a restaurant that serves breakfast?

Yes, Best Western Hotel Trier City serves buffet breakfast for a surcharge each morning at Bar.

Does Best Western Hotel Trier City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Hotel Trier City for a fee of EUR 20 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Best Western Hotel Trier City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Hotel Trier City?

The closest major airport to Best Western Hotel Trier City is Findel International Airport (LUX), which is 25.3 mi away (34 minutes by car).

Can I book a room with a balcony at Best Western Hotel Trier City?

No, at Best Western Hotel Trier City, there aren't any guestrooms that list a balcony.

Best Western Hotel Trier City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 357 reviews
Rating 8 - Good. 162 out of 357 reviews
Rating 6 - Okay. 37 out of 357 reviews
Rating 4 - Poor. 9 out of 357 reviews
Rating 2 - Terrible. 2 out of 357 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Trier for the Christmas market and to visit the Roman sites. The hotel was ideally placed for both. There's no restaurant but the hotel buffet breakfast was excellent and catered well for a gluten intolerance. There are plenty of restaurants nearby. Parking in the underground carpark was fine if a little tight to navigate in a bigger car. The staff were excellent and helpful. They spoke perfect English but humoured our schoolboy German! All round good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph, London

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Walking distance to most sights
Stayed 3 nights in Nov 2024

6/10 Okay

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant two nights in Trier.

Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Fantastic Hotel

Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Frederick R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking location to the Christmas Markets
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Older hotel, but nice and well equipped. In a great location. Room was clean. Very nice breakfast (for a price). AC did not work all that well, could not adjust the temp or airflow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Trier. A beautiful city with so many interesting buildings. The hotel is lovely and easy to find. The staff are friendly and helpful. Parking at 12 euros a night is a huge bonus. Public areas are very nice. Breakfast excellent with lots of choice. Our room was large, quiet, very clean and comfortable. Good wifi. Nothing to fault at all.
Stayed 1 night in Sep 2023

6/10 Okay

Raleigh

Traveled with family
Liked: Cleanliness, staff & service, room comfort

International Bus Tour Haven

Hotel was filled with several bus tours making it difficult to use the elevators, lobby and breakfast area. Parking was easy and cheap. Room was okay, clean, had opening windows and an AC. The bathroom was a surprise. The shower tub combo had a massive rain head shower with great water pressue, which was nice after our long day of touring. Breakfast was pricey.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
Such a shame. Lack of service. Waiting 10min at bar and being ignored while others arrive and are served, room cleaning turning up at 9:10am on day of departure (12am ckeckout) and wanting to get in, cups in bathroom smelling of cigarettes, water bottle provided already open...
Stayed 1 night in Aug 2023

10/10 Excellent

Tatyana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy, had everything we needed. Very close walking to attractions, dining, bank, gas station. Super convenient. Pleasant English-speaking service desk attendants. Our stay was very positive.
Stayed 2 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the train sation.
Stayed 1 night in Jun 2023