Grand Hotel and Apartments Townsville

Property class: 4.5

Choose dates to view prices

Photo gallery for Grand Hotel and Apartments Townsville

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Reception
Front of property
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

Superior Room

9.4 out of 10
Exceptional
(28 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment

9.4 out of 10
Exceptional
(11 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment - Eco Green Stay

9.0 out of 10
Wonderful
(10 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room - Eco Green Stay

9.0 out of 10
Wonderful
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment - Eco Green Stay

  • 915 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier King Room - Eco Green Stay

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment - Eco Green Stay

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View King Room - Eco Green Stay

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Townsville

Located in South Townsville, Grand Hotel and Apartments Townsville is within a 5-minute walk of sights such as Maritime Museum of Townsville and Perc Tucker Regional Gallery. This 106-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 13 min walk - 0.7 miles

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪City Life Cafe - ‬7 min walk
  • ‪Grill'd - ‬1 min walk

About this property

Grand Hotel and Apartments Townsville

At Grand Hotel and Apartments Townsville, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 15 per night. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include free newspapers, laundry facilities, and wedding services.
Guests can expect to find free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include furnished balconies, minibars, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 30.0 per day
  • Cribs/infant beds are available for AUD 20 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:30 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Are free cancellation options available at Grand Hotel and Apartments Townsville?

Grand Hotel and Apartments Townsville provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on Apr 26, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Grand Hotel and Apartments Townsville?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville, Museum of Tropical Queensland, and Perc Tucker Regional Gallery. You'll also find Queensland Country Bank Stadium and Castle Hill less than a mile away.

Is there parking available at Grand Hotel and Apartments Townsville?

Yes, secured parking is offered for AUD 15 per night. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does Grand Hotel and Apartments Townsville have luxury amenities?

Yes, some luxury features of this hotel include an outdoor pool, concierge services, and a gym.

Does Grand Hotel and Apartments Townsville have a casino?

No, Grand Hotel and Apartments Townsville doesn't have a casino.

Is there an indoor pool at Grand Hotel and Apartments Townsville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Grand Hotel and Apartments Townsville?

Amenities that appeal to couples at this hotel include a pillow menu, a minibar, and free wired internet.

Are there hot tubs at Grand Hotel and Apartments Townsville?

No, this hotel doesn't have a spa tub.

Does Grand Hotel and Apartments Townsville feature a restaurant that includes a breakfast menu?

No, Grand Hotel and Apartments Townsville doesn't have a restaurant that serves breakfast.

Does Grand Hotel and Apartments Townsville allow pets to stay for free?

No, pets aren't allowed at Grand Hotel and Apartments Townsville.

Are there connecting rooms at Grand Hotel and Apartments Townsville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Grand Hotel and Apartments Townsville?

The closest major airport to Grand Hotel and Apartments Townsville is Townsville, QLD (TSV), which is 4.6 mi away (16 minutes by car).

Are there rooms with balconies at Grand Hotel and Apartments Townsville?

Yes, every guestroom at Grand Hotel and Apartments Townsville comes with a furnished balcony and some offer city views.

Does Grand Hotel and Apartments Townsville have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hotel and Apartments Townsville.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable overnight stay
Stayed 1 night in Jan 2026

8/10 Good

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was fantastic
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Traveled with partner
Staff location
Stayed 7 nights in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2025

8/10 Good

NICOLE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were not that friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-bedroom apartment had access to outside (balcony), extras like washing machine + dryer, well equipped kitchenette, free parking. I appreciate these things. . . but particularly that the staff were always very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities
I had a memorable stay here and i will be back again and extend my holiday time in Townsville. The staff were very Deadly they assisted me with my every needs and their personality and performance was outstanding for me room. The room was awesome i enjoyed the bed it felt like clouds nice white and fluffy.
Stayed 3 nights in Dec 2025

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2025

10/10 Excellent

Hyeon

Stayed 1 night in Nov 2025

10/10 Excellent

Iqbal

Stayed 1 night in Nov 2025

10/10 Excellent

Camilla

Stayed 1 night in Nov 2025

8/10 Good

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The secure undercover parking was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

Traveled with partner
Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Stayed 8 nights in Nov 2025

8/10 Good

Sara

Traveled with family and small children
Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025

8/10 Good

Alivia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only complaint is aircon temp control needs adjusting to make room cooler
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Stayed 1 night in Nov 2025

8/10 Good

Camille

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Bed. Tidy room and amenities. Staff helpful and positive.
Stayed 1 night in Oct 2025

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025