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Radisson Hotel & Convention Center Toluca

4.0 star property
Colonial hotel with a fitness center and a 24-hour front desk

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Photo gallery for Radisson Hotel & Convention Center Toluca

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Lobby
Indoor pool
Property map
Property map

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, The Cosmovitral
    ‪7 min drive‬
  • Place, Galerias Metepec Shopping Center
    ‪10 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪22 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden Area

9.4 out of 10
Exceptional
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Toluca

Within a short walk of Galerias Toluca, Radisson Hotel & Convention Center Toluca is within 2 miles (3 km) of Museo del Alfeñique. This 250-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • The Cosmovitral - 7 min drive - 2.4 miles
  • San Carlos Golf Club - 8 min drive - 1.7 miles
  • Galerias Metepec Shopping Center - 10 min drive - 2.8 miles
  • Nemesio Díez Stadium - 10 min drive - 3.1 miles

Getting around

  • Metepec Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks Drive Thru - ‬1 min walk
  • ‪McCarthy's Irish Pub - Patio Toluca - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Vips Patio Toluca - ‬14 min walk

About this property

Radisson Hotel & Convention Center Toluca

Colonial hotel with a fitness center and a 24-hour front desk
At Radisson Hotel & Convention Center Toluca, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and an arcade/game room.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Fiesta Inn Toluca Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 844 reviews
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The price is $83
Dec 6 - Dec 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

Are free cancellation options available at Radisson Hotel & Convention Center Toluca?

Radisson Hotel & Convention Center Toluca provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do within easy reach of Radisson Hotel & Convention Center Toluca?

This hotel is located in Toluca within a short 8-minute walk of Galerias Toluca. You'll also find Galerias Metepec Shopping Center and The Cosmovitral within a short drive.

Is parking available on site at Radisson Hotel & Convention Center Toluca?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Radisson Hotel & Convention Center Toluca have a casino at the property?

No, Radisson Hotel & Convention Center Toluca doesn't have a casino.

Is there an indoor pool at Radisson Hotel & Convention Center Toluca?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Radisson Hotel & Convention Center Toluca?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Radisson Hotel & Convention Center Toluca have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Radisson Hotel & Convention Center Toluca feature a restaurant that includes a breakfast menu?

Yes, Radisson Hotel & Convention Center Toluca serves buffet breakfast for a surcharge each morning at Malinalco.

Does Radisson Hotel & Convention Center Toluca allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Radisson Hotel & Convention Center Toluca for a fee of MXN 300 per accommodation, per stay. A deposit of MXN 300 per stay is collected.

Are there connecting rooms at Radisson Hotel & Convention Center Toluca?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Radisson Hotel & Convention Center Toluca?

The closest major airport to Radisson Hotel & Convention Center Toluca is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 8.8 mi away (18 minutes by car).

Can I book a room with a balcony at Radisson Hotel & Convention Center Toluca?

No, at Radisson Hotel & Convention Center Toluca, there aren't any guestrooms that list a balcony.

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 788 reviews
Rating 8 - Good. 236 out of 788 reviews
Rating 6 - Okay. 93 out of 788 reviews
Rating 4 - Poor. 37 out of 788 reviews
Rating 2 - Terrible. 14 out of 788 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Toluca sin duda alguna
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
There was this really loud crashing/explosion sound that started early in the morning (6AM) and continued throughout the day. Couldn’t figure out where it was coming from.
Stayed 1 night in Jul 2025

6/10 Okay

amy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025

10/10 Excellent

Deanamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

8/10 Good

Miguel

Stayed 1 night in Jun 2025

8/10 Good

Norberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Ricardo, Las Vegas

Traveled with partner
Disliked: Amenities
The bed and shower were very comfortable. The hotel is a little on the old side. Would be nice to see furniture and doors upgraded. The staff was indifferent at times. We had a doorbell ring on our first morning at 8:30 am with hotel worker announcing “Lavandería” which means laundry service. Told the front desk not to have anyone ring us….it just went in one ear and out the other. It’s a culture thing I guess
Stayed 3 nights in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025

4/10 Poor

Martha

Stayed 1 night in May 2025

4/10 Poor

Omar

Traveled with family
Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025

6/10 Okay

alex

Traveled with group, Traveled with family
Property is fine overall for what you pay. But it did have some major problems 1 shower door would hit the toilet if I was a bit fatter I would not fit. 2 pressure in toilet was dismal had to put water from shower. Did I tell you I could barely fit through the door to get in the shower. Other than that it was ok.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025

10/10 Excellent

Denisse, West Jordan

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked for a one night stay. Felt safe and there is a Starbucks right nextdoor. Bed was comfy. They had hot water for showers. Loved exploring their garden and decor. Would recommend and would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Evelyn

Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Property conditions & facilities, room comfort

Buen hotel

Hotel muy bonito, la agua del alberca estaba un poco fría pero muy bonita para relajarse. La comida estaba buena, precios un poco altos. Los empleados muy atentos.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana, Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 7 nights in Dec 2024

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

rodrigo

Stayed 3 nights in Sep 2023

4/10 Poor

María Isabel Toledo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

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