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Hotel Mundo Maya Chichén Itzá

3.0 star property
Suburban hotel with 2 outdoor pools and spa services

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Photo gallery for Hotel Mundo Maya Chichén Itzá

Exterior
Front of property
Restaurant
55-inch flat-screen TV with satellite channels
Standard Double Room, Balcony | Laptop workspace, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Cenote Ik kil
    ‪8 min drive‬
  • Pyramid of Kukulkan
    ‪9 min drive‬

Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Laptop workspace, free WiFi, bed sheets

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Laptop workspace, free WiFi, bed sheets

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Chichen Itza

Hotel Mundo Maya Chichén Itzá places you within a few miles (5 km) of Pyramid of Kukulkan and Court of the Thousand Columns. This 144-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 1.8 miles
  • Cenote Ik kil - 8 min drive - 4.2 miles
  • Pyramid of Kukulkan - 9 min drive - 2.0 miles
  • Court of the Thousand Columns - 9 min drive - 2.0 miles
  • Cenote Sagrado - 10 min drive - 2.7 miles

Restaurants

  • Taco Maya
  • ‪Starbucks - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪La Palapa - ‬6 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Suburban hotel with 2 outdoor pools and spa services
Guests of Hotel Mundo Maya Chichén Itzá enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include a terrace, a porter/bellhop, and a TV in a common area.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Other standard amenities include balconies and ceiling fans.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Mayaland Hotel & Bungalows

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
$150 nightly
The price is $182
Oct 1 - Oct 2
Total with taxes and fees
Mayaland Hotel & Bungalows

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

What's there to see around Hotel Mundo Maya Chichén Itzá?

This hotel is located in Chichen Itza, close to Court of the Thousand Columns, Pyramid of Kukulkan, and Pre-Hispanic City of Chichen-Itza. You'll also find Cenote Sagrado and Gran Juego de Pelota within a short drive.

Is there parking available at Hotel Mundo Maya Chichén Itzá?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Mundo Maya Chichén Itzá?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Chichén Itzá have a casino at the property?

No, Hotel Mundo Maya Chichén Itzá doesn't have a casino.

Will I find an indoor pool at Hotel Mundo Maya Chichén Itzá?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Mundo Maya Chichén Itzá good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Hotel Mundo Maya Chichén Itzá?

No, this hotel doesn't have a spa tub.

Does Hotel Mundo Maya Chichén Itzá have a restaurant that serves breakfast?

No, Hotel Mundo Maya Chichén Itzá doesn't have a restaurant that serves breakfast.

Will Hotel Mundo Maya Chichén Itzá allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Chichén Itzá though service animals are welcome.

Are there connecting rooms at Hotel Mundo Maya Chichén Itzá?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Mundo Maya Chichén Itzá?

Yes, every guestroom at Hotel Mundo Maya Chichén Itzá comes with a balcony with some featuring garden views.

Does Hotel Mundo Maya Chichén Itzá host weddings?

Take advantage of the wedding venue at Hotel Mundo Maya Chichén Itzá if you plan to say "I do" during your trip.

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

odilon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

4/10 Poor

Andrea

Traveled with group
Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025

10/10 Excellent

JOSE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y comida
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jimena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No volveremos nunca a esta cadena de hoteles

El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
Stayed 1 night in Apr 2025

10/10 Excellent

Anali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Reyna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
Stayed 1 night in Apr 2025