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Mayaland Hotel & Bungalows

4.5 star property
Luxury resort with 3 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Mayaland Hotel & Bungalows

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Property preview
Garden view
Lobby sitting area
Superior Room, Balcony, Resort View (Mayan Observatory View) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Spa
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View in a map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Place, Pyramid of Kukulkan
    ‪7 min walk‬
  • Place, Cenote Ik kil
    ‪3 min drive‬

Room options

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Mayan)

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bungalow (Mayan)

Bungalow (Mayan) | 1 bedroom, premium bedding, minibar, in-room safe

Bungalow (Mayan)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 591 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.4 out of 10
Exceptional
(6 reviews)
  • 753 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chichen Itza

Mayaland Hotel & Bungalows places you next to Pre-Hispanic City of Chichen-Itza and within a 10-minute stroll of other popular attractions like Court of the Thousand Columns. This 50-room, 4.5-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.
View more Resorts in Chichen ItzaOpens in a new window

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.0 miles
  • El Caracol - 1 min walk - 0.0 miles
  • Court of the Thousand Columns - 5 min walk - 0.3 miles
  • Pyramid of Kukulkan - 7 min walk - 0.4 miles
  • Cenote Ik kil - 3 min drive - 2.2 miles

Restaurants

  • ‪Taco Maya - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪sac be h - ‬8 min drive
  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and ceiling fans are also available. Change of towels is available on request.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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9.2 out of 10, Wonderful, 207 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 247 to 295 for adults, and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a security system and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Frequently asked questions

Is free cancellation available at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do near Mayaland Hotel & Bungalows?

This resort is located in Chichen Itza, just steps from Pre-Hispanic City of Chichen-Itza and El Caracol, and within a short walk of Pyramid of Kukulkan. You'll also find Court of the Thousand Columns and Red House (El Chichanchob) less than a mile away.

Will I be able to park at Mayaland Hotel & Bungalows?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Mayaland Hotel & Bungalows?

Spa services at the resort include aromatherapy, mani/pedis, massages, and body scrubs.

Does Mayaland Hotel & Bungalows feature a casino on the premises?

No, Mayaland Hotel & Bungalows doesn't have a casino.

Is there an indoor pool at Mayaland Hotel & Bungalows?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

Is Mayaland Hotel & Bungalows good for couples?

This historic resort offers plenty of amenities for couples including 3 outdoor pools, 3 bars, and 3 restaurants.

Are there hot tubs at Mayaland Hotel & Bungalows?

Yes, this resort offers private indoor spa tubs in some guestrooms.

Does Mayaland Hotel & Bungalows feature a restaurant that includes a breakfast menu?

Yes, Mayaland Hotel & Bungalows has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does Mayaland Hotel & Bungalows allow pets to stay for free?

No, pets and service animals aren't allowed at Mayaland Hotel & Bungalows.

Does Mayaland Hotel & Bungalows have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Can I book a room with a balcony at Mayaland Hotel & Bungalows?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy garden or resort views.

Does Mayaland Hotel & Bungalows have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mayaland Hotel & Bungalows.

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Stayed 1 night in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
excellent

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!

10/10 Excellent

Barbara Eve

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! We had an incredible view of the ancient observatory, the food was fabulous, and the tour was top notch. I was super hesitant to make a reservation because I read some reviews about a dispute between owners but I trusted Expedia to at least get me my money back if something went wrong so I took the risk and booked 2 rooms for my son’s equinox birthday and am so glad I did. My only regret is that I didn’t book 5 rooms and invite all his friends (as I had previously wanted to but was worried about the risk) this place is truly a gem and within the Chichén Itzá grounds. The local gate was not open when we arrived but the hotel tour bus get us efficiently through the other gate. Super worth it
Stayed 1 night in Mar 2023

10/10 Excellent

Nagareddy, sammamish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and love it
Stayed 1 night in Mar 2023

10/10 Excellent

Yoel

Stayed 1 night in Mar 2023

10/10 Excellent

Martin, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best experience while visiting Chichen Itza. Greeted by a nice guy at the parking lot who confirmed my reservation. Then by a friendly guy at check in who offered to set up a private tour guide. We accepted and was the best decision. We were shown to our room buy again a very nice and helpful bell man. Food was wonderful, the grounds were wonderful. The staff was honest and friendly. I can't say enough good things about our experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

JOSE LUIS

Stayed 1 night in May 2022

10/10 Excellent

Angela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This incredible property is 100 years old and is steeped in memories of a bygone era of sophistication and elegance. Marble floors, mahogany furniture, sprawling jungle grounds, beautiful dining room, the list goes on and on. The staff treat you like family, and the food in the dining room was simply delicious. I'm still dreaming of the freshly baked pan dulce. Wonderful visit and I can't wait to return.
Stayed 1 night in Apr 2022

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property and the staff was five stars. Thank you for making our stay magical.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jhony, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower design has a lot of room for improvement. Opening it to get warm water was a messy and exciting activity. Everything else was fine.
Stayed 1 night in Feb 2022

6/10 Okay

Anthony, Baroda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The proximity to Chichen Itza can not be beat. The grounds are quite beautiful. However, the abundant smell of raw sewage was disgusting.
Stayed 2 nights in Feb 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Delightful gem in the middle of the jungle- lovely gardens, bungalows and several pools. The hotel rooms were spacious and cleaned everyday. Gorgeous views. The food in the main restaurant was tasty but overpriced. Staff was super helpful and friendly. Would definitely go back again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Maxime et Sandrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2021

10/10 Excellent

Yupin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally only plan to stay one day since the rate per night is a bit higher than we expected. However, we decide to gamble it and book another night last min, only Bungalow choice left, and waiting to see what will happen. After first night full score experience, we were trying to head back to Hotel and check-in as early as possible, however, Uxmal still have so much to see, so we arrive at Hotel around 6:00-7:00 pm. Louis drove their Golf car to pick us up with all the heavy luggages, drove us directly to the Bungalow. I personally love the Bungalow setting, but my wife still love the first night regular hotel room better. Very nice rock chair setting both hotel room and Bungalow. If anyone who love to listen the jungle, doing stargazing during the late night. Hotel shut off majority of the lights after 12:00 am. We took several photos of star populated sky. Once we close the window shatter at night, it is quiet and block the light completely...so I over slept, missing the opportunity to take Sunrise Time-lap on the Chichen Itza observatory. Well, give me another excuse to visit Mayaland one more time. Hotel suffered 2020 shut down, 2021 slow tourists population. I am very thankful all the staffs still keep the spirit and maintaining this beautiful hotel and letting us have a chance to experience it during the pandemic era. Love Mayaland and Thank you so much to keep hotel operating. We will be back for sure!
Stayed 1 night in Dec 2021

10/10 Excellent

Sita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture. The grounds were like in were in a well manicured jungle. We had a room that overlooked the Observatory. Very comfortable beds
Stayed 1 night in Dec 2021

10/10 Excellent

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars, World Class setting. Very classical environment, it is a place for life time memory. The hotel itself is worthy equivalent of time for Chichen Itza. Pandemic hit the industry hard, but this is a place worth every penny.
Stayed 1 night in Dec 2021

10/10 Excellent

Karen

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Okay…

Mixed feelings about this one. As the site is absolutely charming, and the architecture is absolutely gorgeous. Checkin was a bit weird, but pretty fast. Restaurant was slow and not by the level of the property. Private access to Chichen Itza is closed due to covid, forcing imus to make a 10mn detour (so everyone is accessing site from one access now creating huge queues, I don’t understand the covid logic here) They offer shuttle for the ruins to pick up at 8:00 from hotel and collect back at 10:30. We were back at collect point at 10:28, the van was already leaving, we waved at the driver, he ignored us… Then after leaving the city to another hotel, we realized I forgot something there. I tried to call them back but none of the numbers on internet helped us reach their receptionist…. Hopefully our second hotel had another number that was listed no where that worked. So to summarize, great facilties but so so service
Stayed 1 night in Nov 2021

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

esmeralda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Really kind personal. Restaurant has delicious food and fresh, plus really nice service. Love the peace this place gives you instantly, you are surrounded by nature ❤
Stayed 1 night in Nov 2021

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

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