The Lodge at Chichen Itza

4.5 star property
Luxury lodge with 3 restaurants and 2 outdoor pools

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Photo gallery for The Lodge at Chichen Itza

2 outdoor pools
Meeting facility
Royal Bungalow, 2 Double Beds | 3 bedrooms, premium bedding, minibar, in-room safe
Building design
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752
  • Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Cenote Ik kil
    ‪4 min drive‬
  • Pyramid of Kukulkan
    ‪4 min drive‬

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Room options

Family Loft

  • 861 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Bungalow

  • 1615 sq ft
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

Royal Bungalow, 2 Double Beds

  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

Royal Bungalow, Jetted Tub (Mayan)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chichen Itza

The Lodge at Chichen Itza places you within a 10-minute stroll of popular attractions such as El Caracol and Pyramid of Kukulkan. This 38-room, 4.5-star lodge has 2 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.0 miles
  • Cenote Ik kil - 4 min drive - 2.5 miles
  • Pyramid of Kukulkan - 4 min drive - 0.3 miles
  • Court of the Thousand Columns - 4 min drive - 0.3 miles
  • Cenote Sagrado - 7 min drive - 1.8 miles

Getting around

  • Mérida International Airport (MID) - 100 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬5 min drive
  • ‪Oxtun - ‬11 min walk
  • ‪Pueblo Maya - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Las Mestizas - ‬4 min drive

About this property

The Lodge at Chichen Itza

Luxury lodge with 3 restaurants and 2 outdoor pools
At The Lodge at Chichen Itza, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 6300 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury lodge include meeting rooms, a business center, and express check-in.
30-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include furnished patios, minibars, and coffee makers. Change of towels is available on request.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Is free cancellation available at The Lodge at Chichen Itza?

The Lodge at Chichen Itza provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around The Lodge at Chichen Itza?

This lodge in Chichen Itza is within a 10-minute walk of Court of the Thousand Columns, Pyramid of Kukulkan, and El Caracol. You'll also find Cenote Sagrado and Grutas de Balankanché less than a mile away.

Is there parking available at The Lodge at Chichen Itza?

No, there isn't parking available at the lodge.

Is there a spa at The Lodge at Chichen Itza?

Temazcal is the lodge's spa and services include body scrubs, massages, facials, and mani/pedis.

Does The Lodge at Chichen Itza have a casino on the premises?

No, The Lodge at Chichen Itza doesn't have a casino.

Will I find an indoor pool at The Lodge at Chichen Itza?

No, this lodge doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at The Lodge at Chichen Itza?

There are plenty of amenities for couples at this lodge, including 2 outdoor pools, a bar, and a restaurant with al fresco dining.

Does The Lodge at Chichen Itza have a hot tub?

Yes, some guestrooms at this lodge feature private indoor spa tubs.

Does The Lodge at Chichen Itza have a restaurant that serves breakfast?

Yes, The Lodge at Chichen Itza has 3 restaurants, and serves free full breakfasts each morning.

Will The Lodge at Chichen Itza allow pets to stay for free?

No, pets and service animals aren't allowed at The Lodge at Chichen Itza.

Does The Lodge at Chichen Itza have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies at The Lodge at Chichen Itza?

Yes, every guestroom at The Lodge at Chichen Itza comes with a furnished patio with some featuring garden or pool views.

Does The Lodge at Chichen Itza have a wedding venue?

Take advantage of the wedding venue at The Lodge at Chichen Itza if you plan to say "I do" during your trip.

The Lodge at Chichen Itza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 204 reviews
Rating 8 - Good. 64 out of 204 reviews
Rating 6 - Okay. 8 out of 204 reviews
Rating 4 - Poor. 4 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Stayed 2 nights in Mar 2022

10/10 Excellent

Eugenia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Stayed 1 night in Feb 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Stayed 1 night in Feb 2022

8/10 Good

Fernando

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Environment and landscapes
Stayed 2 nights in Jan 2022

8/10 Good

Edward, Northampton

Traveled with family
Liked: Cleanliness, staff & service
It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Stayed 2 nights in Dec 2021

8/10 Good

Fabian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Stayed 2 nights in Dec 2021

6/10 Okay

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice...but!

There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
Stayed 1 night in Dec 2021

2/10 Terrible

Olivier

Traveled with family
Disliked: Property conditions & facilities, room comfort

A 2 star hotel at best

Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Stayed 2 nights in Nov 2021

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing.

Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay at Chichen Itza

The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
Stayed 2 nights in Oct 2021

8/10 Good

Sofia

Liked: Staff & service
Staff was great hotel was in decline, could be Covid.
Stayed 3 nights in Oct 2021

10/10 Excellent

BLANCA E, Grand Junction

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service,
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, no private access to the ruins currently due to covid
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
** A must on your vacation list ** I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife). But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias! The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed this property. Bungalows in the jungle. Lots of animal nooses. Even frogs on the pathway. Very empty due to pandemic. They drove us to Chichen Itza and back as the private entrance is closed due to pandemic right now. Restaurant was good and fast too. They have their own tours and guides to Chichen Itza also which is nice. Room was spacious and nice. Beds comfy and cozy. Hammock on the porch was fun.
Stayed 2 nights in Jun 2021

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property

The hotel was great, the staff were friendly and helpful, and the grounds and setting are unmatched. We’ve stayed here six times and it never ceases to amaze me.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. The park has some really amazing plants and the birds are wild. Hotel was closed for a while during COVID, but is coming back to life nicely.
Stayed 1 night in Mar 2021

8/10 Good

Ron, Valparaiso, IN

Traveled with partner
Liked: Cleanliness, staff & service
Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique property directly adjacent to the archealogical excavation at Chichen Itza. The service was excellent. We highly recommend going on the 5:00 to 8:00 am guided sunrise tour.
Stayed 1 night in Feb 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great to have a place with an entrance to the site without having to fight the throngs ot tour groups. Very pleasant place to stay - when staying at the cabins, it would be helpful if the sign-posting was a bit better organized - in the evenings we managed to stray when returning (although it's a pleasant walk through the gardens).
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic property is immediately adjacent to Chichen Itza itself making it the go-to lodging in the area. They have special arrangements with the park so we were able to see the sunrise over the ruins. The grounds are lovely; the rooms tastefully decorated. Downsides: the restaurant fare is mediocre except for the midday buffet which is extensive and tasty. The bed in the bungalow was VERY soft (like sleeping in pudding) and directly under the air conditioner's flow. The bathroom floor is treacherous when wet.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020