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Hotel Chichen Itza

3.5 star property

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Photo gallery for Hotel Chichen Itza

Outdoor pool, pool umbrellas, sun loungers
Garden
Building design
Lobby
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751
  • Place, Ball Courts
    ‪5 min walk‬
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, Pyramid of Kukulkan
    ‪8 min drive‬

Room options

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View | Individually furnished, desk, iron/ironing board, bed sheets

Superior Room, Patio, Pool View

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Pisté

Hotel Chichen Itza places you within 2 miles (3 km) of popular sights like Pyramid of Kukulkan and Court of the Thousand Columns. This 3.5-star hotel has 40 rooms and welcomes guests with free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Ball Courts - 5 min walk - 0.3 miles
  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 1.6 miles
  • Pyramid of Kukulkan - 8 min drive - 1.8 miles
  • Court of the Thousand Columns - 8 min drive - 1.8 miles
  • Cenote Ik kil - 9 min drive - 4.7 miles

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • ‪Pueblo Maya - ‬4 min walk
  • ‪La Palapa - ‬17 min walk
  • ‪Taco Maya - ‬3 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬2 min walk
  • ‪La Gran Chaya - ‬7 min walk

About this property

Hotel Chichen Itza

Guests of Hotel Chichen Itza enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include laundry facilities, a garden, and a banquet hall.
Guests can expect to find 29-inch LED TVs with cable channels. Other amenities include balconies, coffee makers, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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Villas Arqueologicas Chichen Itza
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  • Parking included
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8.6 out of 10, Excellent, 668 reviews
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The price is $98
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LOS ARCOS

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 450 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

Is a free cancellation option available at Hotel Chichen Itza?

Hotel Chichen Itza provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Chichen Itza?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Chichen Itza on Jun 25, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Chichen Itza?

This hotel is located in Tinum within a short 6-minute walk of Ball Courts. You'll also find Pre-Hispanic City of Chichen-Itza and Pyramid of Kukulkan within a short drive.

Is parking available on site at Hotel Chichen Itza?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Chichen Itza include a casino?

No, Hotel Chichen Itza doesn't have a casino.

Is there an indoor pool at Hotel Chichen Itza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Chichen Itza?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Chichen Itza?

No, there isn't a spa tub at this hotel.

Does Hotel Chichen Itza have a restaurant that serves breakfast?

Yes, Hotel Chichen Itza serves free full breakfasts at LOS ARCOS each morning.

Will Hotel Chichen Itza allow pets to stay for free?

No, pets aren't allowed at Hotel Chichen Itza.

Are there connecting rooms at Hotel Chichen Itza?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Chichen Itza?

Yes, every guestroom at Hotel Chichen Itza comes with a balcony and some offer city and garden views.

Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 819 reviews
Rating 8 - Good. 290 out of 819 reviews
Rating 6 - Okay. 98 out of 819 reviews
Rating 4 - Poor. 24 out of 819 reviews
Rating 2 - Terrible. 11 out of 819 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gavin

We enjoyed our stay generally
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, nice setting and reasonable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, strong AC, pleasant poolside. All as advertised. Room is pretty basic, like a motel in the US.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JNANESWAR

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
All great. Nice small town/rural experience. Lots of bird sounds.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the resort that near the ruin. It was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Murtuza Badshah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023
Verified

8/10 Good

amador zacatsi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Somme

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to chichen itza
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Hidekazu

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice staff
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Krishneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2024
Verified

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Amenities
The room was nice and the A/C worked beautifully, really cooled the room on a muggy day. The food at the restaurant, however, couldn’t have been more bland. Four of us ate three meals there—there are no restaurants within walking distance of the hotel—and none of them was tasty. The service at one of the meals was completely indifferent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mahealani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023
Verified

8/10 Good

hamideh

Liked: Cleanliness, staff & service, amenities
The hotel was closed so they take us to Mayaland resort. The room was very clean. There was a fridge in the room but no water. The resort was very nice. The pool was very clean.
Stayed 1 night in Nov 2025