Hôtel Ermitage

4.0 star property
Lakefront hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hôtel Ermitage

Exterior
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Golf
Lobby
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Popular amenities

  • Hot Tub
  • Bar
  • Parking included
  • Spa
  • Pool
  • Room service

Explore the area

Map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500
  • Evian Thermal Spa
    ‪9 min walk‬
  • Evian Casino
    ‪14 min walk‬
  • Evian Masters Golf Club
    ‪4 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪58 min drive‬

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Room options

Deluxe Room, Lake View

  • Sleeps 3
  • 1 King Bed

Junior Suite (South-facing)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite, Lake View (Castel Lake View)

  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room (South-facing)

  • Sleeps 3
  • 1 King Bed

Family Room, Lake View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room (Privilege South-facing room)

  • Sleeps 3
  • 1 King Bed

Suite, Lake View

  • Sleeps 5
  • 1 King Bed

Room (South-facing room)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Neuvecelle

Hôtel Ermitage is a short stroll from Source Cachat and Évian-les-Bains Port. This 80-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Evian Thermal Spa - 9 min walk - 0.5 miles
  • Évian-les-Bains Port - 12 min walk - 0.7 miles
  • Source Cachat - 12 min walk - 0.7 miles
  • Evian Casino - 14 min walk - 0.8 miles
  • Evian Masters Golf Club - 4 min drive - 1.7 miles

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 7 min drive
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪L'Orientalis - ‬17 min walk
  • ‪Coffee Break - ‬13 min walk
  • ‪Cosmopolitan Bar - ‬17 min walk
  • ‪Au Cabestan - ‬18 min walk
  • ‪Franco Suisse - ‬15 min walk

About this property

Hôtel Ermitage

Lakefront hotel with 2 restaurants and a full-service spa
Hôtel Ermitage features a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a children's pool, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
3 outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Bibliotheque
  • La Table

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 17 to November 01.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Ermitage
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

Is a free cancellation option available at Hôtel Ermitage?

Hôtel Ermitage offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Ermitage?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on Aug 24, 2025 start from $291.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hôtel Ermitage?

This hotel is located in Neuvecelle, a short 15-minute walk from Évian-les-Bains Port and also 16 minutes on foot from Evian Thermal Spa. You'll also find Evian Casino and Source Cachat less than a mile away.

Is there parking available at Hôtel Ermitage?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hôtel Ermitage?

Spa Quatre Terres is the hotel's spa and services include hot stone massages, couples treatments, and mud baths.

Does Hôtel Ermitage include a casino on the premises?

No, Hôtel Ermitage doesn't have a casino.

Will I find an indoor pool at Hôtel Ermitage?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from April 17 until November 01.

What amenities will couples enjoy at Hôtel Ermitage?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Does Hôtel Ermitage have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel Ermitage have a restaurant that serves breakfast?

Yes, Hôtel Ermitage has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hôtel Ermitage allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel Ermitage for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hôtel Ermitage?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hôtel Ermitage?

The closest major airport to Hôtel Ermitage is Geneva International Airport (GVA), which is about 25.9 mi away.

Can I book a room with a balcony at Hôtel Ermitage?

No, there aren't any guestrooms with balconies at Hôtel Ermitage.

Does Hôtel Ermitage host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Ermitage.

Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 102 reviews
Rating 8 - Good. 22 out of 102 reviews
Rating 6 - Okay. 3 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jan 2025

10/10 Excellent

Fabien

Stayed 1 night in Oct 2024

10/10 Excellent

Sevda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023

8/10 Good

Adel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022

8/10 Good

Ayman, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good Location and Peace of Mind

The staff is friendly and helpful. The premises is in a good location isolated from noise. The view is breathtaking. I liked the amenities except for the limited fitness room. I had a massage which was just ok. Nice escapade with your loved one.
Stayed 1 night in Jun 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in lovely grounds

Our Hotel Ermitage room was one of the best I have ever stayed in, with a well though out layout, quality fittings and a fantastic view of the gardens and Lake Geneva.
Stayed 4 nights in Aug 2017

10/10 Excellent

Serge, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great , Relaxing and Peaceful hotel.

Fabulous hotel. Very nice location. Beautiful park. Relaxing SPA . Hotel staff very kind and professional.

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, one of the best we've stayed in

Excellent service, location and lovely food. Nothing was too much trouble and we appreciated the little extras and free shuttle service. The views from breakfast will never be forgotten.

10/10 Excellent

Miroslava, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Overall it is a pleasant hotel, very clean, nice surroundings. It is around 2 km from Evian, but the hotel operates shuttle service to the centre and the hotel's casino downtown. The staff is kind and helpful though their English could be better for a hotel of this range.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

A wonderful hotel with great views of the lake. The room was spacious and included everything we needed including lovely Occitane toiletries and plentiful supplies of Evian water! The staff were most helpful in all areas, polite and friendly. The spa and both pools (indoor and outside) were very pleasant and the grounds were beautifully kept. The location was convenient for the funicular to the town.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, relaxing stay in one of the most beautiful parts of the world I have ever seen. Our room, which had a separate sitting area with pull out couch, was extremely comfortable for a family of three. Food was excellent, grounds were immaculate, staff was helpful. Evidently there was some construction going on, as the indoor pool was not open during our stay. We never saw or heard any of it. Our only issue was that our stay wasn't long enough!

10/10 Excellent

Graham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly misleading

Some of their advertising suggests the hotel is on the golf course - it is 2km away. Not necessarily a problem, since they run an efficient shuttle bus service. Otherwise, the hotel is superb.

6/10 Okay

karamichelle, Basel

Liked: Cleanliness, room comfort

Great place to relax!!

It was fantastic!

8/10 Good

Cyril, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a historical place

It's a good 4 star hotel in a location that used to be a famous spa resort some 100 years ago. There is another 5 star hotel belonging to the same group, but it was closed for renovation. The service was impeccable. Literally there was nothing to complain about. Rooms were completely refurbished some 2-3 ago. However, the spa area was a disappointment. When we planned a trip to Evian, we expected to see a historical town with nice buildings from belle epoque, thermal baths and a hotel featuring a large modern spa area with mineral water. What we discovered was a town that appeared somewhat neglected to us, historical baths in a beautiful building converted into an exhibition hall. There are no large public baths at all such as you find in German Baden-Baden or Swiss Bad Ragaz. The town had them but decided to close them down. It's not the only strange thing we found out. For example, there was a railroad around the Geneva lake that was constructed over 100 years ago, which still exists but is closed and abandoned on the French territory, service starts as soon as you cross the border to Switzerland. There was a beautiful historic landmark hotel Splendide that was frequented by famous people, which was demolished in the eighties. Actually they demolished a number of old hotels. To summarize, if you expect a grandeur of a historical spa resort, it's gone. Pity! If you need a place to read a book on a bench with a nice view of the lake - then it's an option for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing stay

We had an amazing stay at the Hôtel Ermitage. It was a perfect weekend, starting from being picked up and chauffeured around the quaint town all courtesy of the Ermitage. I booked the stay for my girlfriends birthday and they went out of their way to help her celebrate it with a complimentary gift and a cake at dinner, which was exceptional! The spa and swimming pool only made the stay a lot more relaxing and that was exactly what we were looking for.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Put it on your Bucket List

We have traveled and stayed in many hotels around the world. This has been our absolute favorite. It is a must visit if you are in the area.

8/10 Good

Philippe

Stayed 1 night in Mar 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

Heizung im Zimmer defekt

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024

10/10 Excellent

DAMIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024