The staff were all quite personable, and at least two of them went out of their way to be helpful. Specific shout-out to the woman who checked us in.
The rest of the time, they were friendly but functional. We were able to get a late check-out, although it took two different inquiries to achieve our desired outcome.
The bed was comfortable, but it’s not a true king-sized bed. It’s two smaller beds zipped together.
The hotel is in a good spot. (However, there are a dozen hotels in the same area which are almost certainly better, and you’ll walk past them feeling jealous.)
It’s relatively inexpensive, although the old adage ‘you get what you pay for’ is strikingly relevant.
Unfortunately, the hotel is in dire need of a refresh. There are marks on the walls, the carpet is worn, everywhere a suitcase might have struck a corner needs repainting, there was a watermark on the bedside table... Everything is just tired and worn out.
To make matters worse, it’s all kind of dirty. Our room was dusty. We had a dirty teaspoon in our in-room coffee supplies. The common areas outside the lift on two different floors really needed a vacuum. Our bathroom was dirty; there’s was a window in the shower cubicle that was genuinely mouldy. It also meant it had an odd odour.
We also had trouble getting our room cleaned (twice).
There’s also no storage in the room. There are a few hooks and hangers, but a small room is made even smaller due to there being nowhere to put anything.