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Hotel Soul Suzhou

4.0 star property
Boutique hotel with free parking connected to a shopping center in Suzhou

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Photo gallery for Hotel Soul Suzhou

Free minibar items, in-room safe, individually decorated, desk
Reception
Free minibar items, in-room safe, individually decorated, desk
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu, 215005
  • Pingjiang Road
    ‪17 min walk‬
  • Suzhou Museum
    ‪17 min walk‬
  • Humble Administrator's Garden
    ‪2 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Fashion King or Twin Room

Free minibar items, in-room safe, individually decorated, desk

Fashion King or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Free minibar items, in-room safe, individually decorated, desk

Executive Room

  • 570 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Room

Free minibar items, in-room safe, individually decorated, desk

Premier Deluxe Room

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Suzhou

Located in Suzhou Old Town, Hotel Soul Suzhou is within a mile (2 km) of popular sights such as Pingjiang Road and Lion Grove Garden. This 220-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Suzhou and also close to Suzhou Museum and Humble Administrator's Garden.

What's nearby

  • Pingjiang Road - 17 min walk - 0.9 miles
  • Suzhou Museum - 17 min walk - 1.0 mile
  • Humble Administrator's Garden - 2 min drive - 1.2 miles
  • Shantang Street - 3 min drive - 1.5 miles
  • Jinji Lake - 9 min drive - 4.1 miles

Getting around

  • Suzhou Railway Station - 4 min drive
  • Chayuanchang Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 87 min drive

Restaurants

  • ‪肯德基 - ‬3 min walk
  • ‪天语雅阁 - ‬1 min walk
  • ‪德庄火锅 - ‬3 min walk
  • ‪川福骨头煲 - ‬1 min walk
  • ‪苏州如家新观前店 - ‬1 min walk

About this property

Hotel Soul Suzhou

Boutique hotel with free parking connected to a shopping center in Suzhou
At Hotel Soul Suzhou, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 1100 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Free minibar items, electric kettles, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English

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  • Spa
  • Free WiFi
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9.0 out of 10, Wonderful, 418 reviews
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 68 to 68 for adults and CNY 34 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar Soul
  • Brasserie 101

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 1 2024 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 68 to 68 for adults, and CNY 34 to 68 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Soul
Hotel Soul Suzhou
Soul Hotel
Soul Hotel Suzhou
Soul Suzhou
Soul Suzhou Hotel
Suzhou Hotel Soul
Suzhou Soul Hotel
Hotel Soul Suzhou Hotel
Hotel Soul Suzhou Suzhou
Hotel Soul Suzhou Hotel Suzhou

Frequently asked questions

What is there to do around Hotel Soul Suzhou?

This hotel is situated in Suzhou Old Town, just steps from Xuanmiao Temple and Metro Shopping Mall, and within a short walk of Guanqian Street. You'll also find Pingjiang Road and Suzhou Museum less than a mile away.

Is parking available on site at Hotel Soul Suzhou?

Yes, self parking is offered for free at the hotel.

Does Hotel Soul Suzhou have a casino on the premises?

No, Hotel Soul Suzhou doesn't have a casino.

Will I find an indoor pool at Hotel Soul Suzhou?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Soul Suzhou?

Amenities that appeal to couples at this boutique hotel include a minibar with some free items, free Internet access, and slippers.

Are there hot tubs at Hotel Soul Suzhou?

No, this hotel doesn't have a spa tub.

Does Hotel Soul Suzhou have a restaurant that serves breakfast?

Yes, Hotel Soul Suzhou serves buffet breakfast for a surcharge each morning at Brasserie 101.

Will Hotel Soul Suzhou allow pets to stay for free?

No, pets aren't allowed at Hotel Soul Suzhou.

Does Hotel Soul Suzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Soul Suzhou?

The closest major airport to Hotel Soul Suzhou is Wuxi (WUX-Shuofang), which is 24.4 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel Soul Suzhou?

No, there aren't any guestrooms with balconies at Hotel Soul Suzhou.

Hotel Soul Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 588 reviews
Rating 8 - Good. 243 out of 588 reviews
Rating 6 - Okay. 51 out of 588 reviews
Rating 4 - Poor. 14 out of 588 reviews
Rating 2 - Terrible. 2 out of 588 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jihong, South Barrington

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

YAN SHENG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances.
Stayed 4 nights in Mar 2024

10/10 Excellent

Fan, Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two nights stay in this hotel. the location is great, short walks to food, shopping , café and subway station. even though it is close to some very busy and crowded streets, my room is nice and quiet . stuff are very friendly. definitely will stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

xing

Stayed 2 nights in Feb 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel inside, the main issue is finding it as the map provided shows another property so we wandered 15 mins before finding the place! but inside the rooms are clean and the hotel has quite a modern funky style.
Stayed 1 night in Nov 2023

6/10 Okay

Peijun

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

MING-NING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Kim Ngoc

Stayed 2 nights in Dec 2019

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Stayed 3 nights in Dec 2019

8/10 Good

tohtoh, Singapore

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel location is excellent, very close to major attractions. It has free shuttle service to some of them. The staff is conversant in English and is very knowledgeable about how to get to these attractions. The room is large, and art deco style. The bathroom is painted black, and very dark. It could use more lighting . The mini refrigerator did not work in my room. Overall, I will stay here again for its location and friendly staff.
Stayed 2 nights in Nov 2019

8/10 Good

CHING HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit cold probably it was drizzling out there. There was no heater. Overall, it was a nice stay as the hotel was centrally located, short walking distance to metro chayyuanchang and in front of the hotel, there was a walking street with a lot of eateries and shopping mall. Easily accessible to attraction like Suzhou museum, Humble administrator garden and culture street.
Stayed 1 night in Nov 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Suzhou

The hotel is near historic old town. It is well situated for eateries, shopping and sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Gary, Boston

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is pretty close to places I wanna visit, and hotel staff are friendly and polite. But the room looked outdated.
Stayed 1 night in Nov 2019

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, spacious rooms

This is a great hotel right in the middle of the famous Suzhou shopping street. From outside it might not look so great, but once you enter you feel the comfort and the unique design. The rooms are spacious. No noise at all. They have good pillows and mattress. Only comment to the management is the breakfast, it was lacking the taste and the colorfulness we have seen in other hotels in Suzhou or shanghai. Perhaps a little creativity in designing a good menu can serve customers better.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All we did was book a room in a city we had never visited before. No expectations. We walked into the lobby and were met by smiling staff. Check in was a breeze. OUR ROOM WAS AMAZING!!! Huge room. 2 full couches, 2 full king beds, complimentary everything. Just blown away. Thank you Hotel Soul.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Reasonable price. Front desk staffs are couteas.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hipster hotel, classy!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel is located at a fantastic location, very near to "old town" shopping area. In my opinion, the room is too big and the interior design is slightly old. I stayed on the highest floor (7th floor) and the water pressure is weak.
Stayed 1 night in Sep 2019

10/10 Excellent

MK, SF

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, shopping, and restaurants are one block away
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Staff were all very friendly and helpful! Breakfast was very good with lots of variety.
Stayed 1 night in Jul 2019

10/10 Excellent

PK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wow for me. Extremely spacious and clean room. Surrounded by lots of eateries and shopping outlets. Train station is 200 mettes away. They also provide free transport to the suzhou train station and Humility Administration.
Stayed 3 nights in Jul 2019

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