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Recent guest reviews

The Property was great, but most amenities were closed. All but one restaurant was closed as was the spa. We ordered a bottle of wine from room service and asked for a couple steak knives and they only had plastic butter knives. The "to go" food and coffee shop wasn't open on Monday, so we went elsewhere to grab morning coffee. There were a lot of children, which is lovely, except when you are meant to take two days in a serene place and relax. The staff was wonderful and I realize they are working under new conditions, so I am sure this isn't all the norm.

The view was beautiful and the hotel was nice and staff were excellent.

A five-star facility with a four-star staff (arrogant, slow) and relatively limited food options.

Great location. Good views. Staff friendly and attentive but then downhill. Mediocre food, overpriced, no pool service (said not enough people around), place could use facelift. Rooms small. God awful cheesy music (c’mon guys). Just doesn’t feel like Ritz. Montage property much better. Disappointing

Excellent hotel and allowed us to have a great long weekend. Would consider staying again.

I've stayed at other luxury hotels in the area and think this one is just ok. For the price we paid, we could have definitely stayed at a better luxury hotel for less money. It's fine, but definitely recommend looking at other options.

Great location. Amazing views and beach. Rooms are nice

Pool does not have a good view and the halls are narrow. Our room was dark.

Very disappointed in resturants service also poolside service berry poor was like stay at a best western hotel. Would recommend montage down street. Cost more but worth the extra money compared to service at ritz

We arrived right at checkin and we were made to wait. Not the best first impression BUT, the Ritz Carlton made up for it immediately! We were upgraded from a partial view room to a room that had a pool view and a patio that opened directly to the pool. We didn't request an upgrade! They did this on their own for our wait time. Everything else was super. Well worth the cost. Beautiful resort! Oh, and did I mention that they are super accommodating to families!

Above average rooms dated. Breakfast menu basic. Too many kids running around no supervision

Enjoyed every moment. Staff was friendly. View was priceless. Loves the amenities from the gym to the pool. We had a coastline view which was like an ocean view. Will definitely come here again... Food at The Raya and Corner Market was very good too.

For the price we paid it would have been comforting to have a coffee or expresso maker in the room. Our option was to pay $20 for 1/2 pot of coffee. Also no blow dryer in the room. Looking for quality accommodations. Could have paid half the room price and got more elsewhere. Lovely property and location. Staff was very accommodating

Stayed at this hotel for our brief honeymoon weekend. Perfect location, majestic setting, very alert staff. Hotel is on a bluff with great views and wonderful to watch sunset. The beach below is easily accessible. Hotel pool was also nice to relax poolside. Worth every penny of the stay.

My fiance and I stayed here for a week and enjoyed every minute of it. The location is amazing and the staff is very generous and accommodating. I wanted to take the king size bed home with me.

Great location. However pool was small and no service at pool. Hotel was empty and yet they didn't offer us the slightest upgrade. Drinks and food were also crazy expensive.

The Ritz was incredible--our room had an outstanding view of the ocean and the beautiful beach and the room itself was deluxe--two sinks which was truly a treat, as well as a lovely outside balcony where we could sit and enjoy the Pacific Ocean. We will definitely be back.

Ritz Carlton Dr Dana Point CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located in Monarch Beach, The Ritz-Carlton, Laguna Niguel is within a few miles (5 km) of popular sights such as Dana Point Harbor and Doheny State Beach. This 396-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.


Dining

There are multiple options for onsite dining with 5 restaurants, including RAYA, which has ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 396 rooms feature furnished balconies or patios, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include free newspapers, free bottled water, and laptop-compatible safes.


Property features

Guests of The Ritz-Carlton, Laguna Niguel have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is offered for USD 60 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Room options

Room, Garden View

1 King Bed | 2 Double Beds | Sleeps 4

Room, 2 Double Beds, Garden View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Garden View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Garden View

2 Double Beds | Sleeps 4

Guest reviews for The Ritz-Carlton, Laguna Niguel

Everyone (9) Couples (7) Family (3) Friends (1)
5
Everyone

By on Oct 4, 2020

3
Partner Couples

The Property was great, but most amenities were closed. All but one restaurant was closed as was the spa. We ordered a bottle of wine from room service and asked for a couple steak knives and they only had plastic butter knives. The "to go" food and coffee shop wasn't open on Monday, so we went elsewhere to grab morning coffee. There were a lot of children, which is lovely, except when you are meant to take two days in a serene place and relax. The staff was wonderful and I realize they are working under new conditions, so I am sure this isn't all the norm.

By on Jun 17, 2020

5
Everyone

By on Jan 3, 2020

5
Family with small children

The view was beautiful and the hotel was nice and staff were excellent.

By on Sep 1, 2019

5
Everyone

By on Nov 25, 2018

4
Everyone

A five-star facility with a four-star staff (arrogant, slow) and relatively limited food options.

By , from CO on Nov 12, 2018

3

not quite up to par

Everyone

Great location. Good views. Staff friendly and attentive but then downhill. Mediocre food, overpriced, no pool service (said not enough people around), place could use facelift. Rooms small. God awful cheesy music (c’mon guys). Just doesn’t feel like Ritz. Montage property much better. Disappointing

By , from new york on Feb 4, 2018

Review comment responded on Feb 7, 2018

Thank you for your comments. We are saddened to hear that you did not feel the resort lived up to your expectation. We welcome you to contact us directly to share your concerns.

5

great location with beautiful views

Everyone

Excellent hotel and allowed us to have a great long weekend. Would consider staying again.

By , from Indiana on Dec 12, 2017

Review comment responded on Jan 8, 2018

Thank you for your comments. We look forward to welcoming you back for another visit.

3

it's fine.

Everyone

I've stayed at other luxury hotels in the area and think this one is just ok. For the price we paid, we could have definitely stayed at a better luxury hotel for less money. It's fine, but definitely recommend looking at other options.

By on Nov 28, 2016

5
Everyone

Great location. Amazing views and beach. Rooms are nice

By on Jul 20, 2016

The Ritz-Carlton, Laguna Niguel

1 Ritz Carlton Dr, Dana Point, CA 92629
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