G Suites Hotel by AMITHYA

Hotel in Surabaya with free valet parking and area shuttle service

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Spa
Pool
Gym
Room service
Laundry

Explore the area

Jl. Raya Gubeng 43, Surabaya, East Java, 60281

Place, Surabaya Plaza Shopping Mall
‪9 min walk‬
Place, Grand City Surabaya
‪14 min walk‬
Place, Tunjungan Plaza
‪19 min walk‬
Airport, Surabaya (SUB-Juanda)
‪20 min drive‬

Room options

Junior Gallery

172 sq ft
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Mid Gallery

194 sq ft
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Grand Gallery - Free Minibar

430 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

Surabaya

Located in Gubeng, G Suites Hotel by AMITHYA is a leisurely stroll from sights such as Submarine Monument and Surabaya Plaza Shopping Mall. This 118-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free valet parking.

What's nearby

Surabaya Plaza Shopping Mall - 9 min walk - 0.5 miles
Grand City Surabaya - 14 min walk - 0.8 miles
Tunjungan Plaza - 19 min walk - 1.0 mile
Surabaya Zoo - 4 min drive - 2.4 miles
Galaxy Mall - 5 min drive - 3.2 miles

Getting around

Margorejo Station - 5 min drive
Surabaya Gubeng Station - 12 min walk
Surabaya (SUB-Juanda) - 36 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Boncafe - ‬1 min walk
‪Rumah Makan Ria Galeria - ‬1 min walk
‪Markobar Surabaya - ‬1 min walk
‪Small Talk Cafe IALF - ‬4 min walk

About this property

G Suites Hotel by AMITHYA

Hotel in Surabaya with free valet parking and area shuttle service

Guests of G Suites Hotel by AMITHYA have access to an indoor pool, a gym, and a sauna. There's free valet parking, and an airport shuttle (available 24 hours) for IDR 260000 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and free newspapers.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, coffee makers, and safes are also available.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Parking included
Business services
Laundry

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free area shuttle
Free valet parking on site
RV/bus/truck parking on site

Food and drink

A bar/lounge
A restaurant

Restaurants on site

G Lounge Kitchen and Bar

Things to do

Gym
Indoor pool
Sauna

Family friendly

Free area shuttle
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Meeting rooms

Spa

In-room massages

Accessibility

Elevator

1 building
13 floors
Built in 2014
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Paper towels
Refrigerator

Air conditioning
Connecting rooms available
Desk
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: IDR 260000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 2 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

G Suites

G Suites By Amithya Surabaya

G Suites Hotel Surabaya

G Suites Surabaya

Hotel G Suites

G Suites Hotel by AMITHYA Hotel

G Suites Hotel by AMITHYA Surabaya

G Suites Hotel by AMITHYA Hotel Surabaya

Frequently asked questions

Is free cancellation available at G Suites Hotel by AMITHYA?

G Suites Hotel by AMITHYA provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around G Suites Hotel by AMITHYA?

This hotel is situated in Gubeng within a short 12-minute walk of Surabaya Plaza Shopping Mall and also 14 minutes on foot from Grand City Surabaya. You'll also find Submarine Monument and World Trade Centre less than a mile away.

Will I be able to park at G Suites Hotel by AMITHYA?

Yes, valet parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is a spa located at G Suites Hotel by AMITHYA?

Spa services at the hotel include massages.

Does G Suites Hotel by AMITHYA have a casino at the property?

No, G Suites Hotel by AMITHYA doesn't have a casino.

Will I find an indoor pool at G Suites Hotel by AMITHYA?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at G Suites Hotel by AMITHYA?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does G Suites Hotel by AMITHYA have a hot tub?

No, but this hotel does have a sauna.

Does G Suites Hotel by AMITHYA have a restaurant with a breakfast menu?

Yes, G Suites Hotel by AMITHYA serves breakfast for a surcharge at G Lounge Kitchen and Bar.

Will G Suites Hotel by AMITHYA allow pets to stay free of charge?

No, pets and service animals aren't allowed at G Suites Hotel by AMITHYA.

Are there connecting rooms at G Suites Hotel by AMITHYA?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from G Suites Hotel by AMITHYA?

The closest major airport to G Suites Hotel by AMITHYA is Surabaya (SUB-Juanda), which is 11.4 mi away (36 minutes by car).

Are there rooms with balconies at G Suites Hotel by AMITHYA?

No, there aren't any guestrooms with balconies at G Suites Hotel by AMITHYA.

G Suites Hotel by AMITHYA Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8/10 Good

Verified traveler

Sep 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2019

4/10 Poor

Prasetyanti

Jun 8, 2019

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.

Stayed 1 night in Jun 2019

10/10 Excellent

kit

May 27, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

love the location and minibar. hard to find a room with minibar nowadays.

Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Apr 16, 2019

Liked: Staff & service

Disliked: Room comfort

Could be better

The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.

Stayed 3 nights in Apr 2019

10/10 Excellent

Geoffrey

Mar 5, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Dec 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very Good. Staff very helpful

Stayed 2 nights in Dec 2017

6/10 Okay

Adeline, Surabaya

Dec 5, 2017

Pleasant hotel but not near to any Malls/eateries.

No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.

Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Jun 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.

Stayed 1 night in Jun 2017

8/10 Good

Fadly

Jun 15, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall good

Stayed 1 night in Jun 2017

6/10 Okay

Jason

May 20, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

just an Ok hotel

This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.

2/10 Terrible

Verified traveler

May 11, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.

2/10 Terrible

Benjamin

Mar 7, 2017

Liked: Cleanliness

Disliked: Room comfort

Paradise for chainsmokers (at your own risk)

Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.

8/10 Good

S Ravi

Jan 31, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

atik

Jan 30, 2017

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveler

Dec 14, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Nov 27, 2016

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Nicky

Nov 7, 2016

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel, great rooftop bar

It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.

10/10 Excellent

Verified traveler

Oct 11, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

S.RAVI

Aug 18, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vladimir, Bali

Jul 25, 2016

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

I had a bad experience

First of all, I like the room and in general I think the hotel is good. But sometimes things happen and things don't work out as we plan. We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali. When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this. On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room. When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking. When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise. When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning! We were getting irritated, when we were proposed a different twin room with a working air conditioner. As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.

8/10 Good

barry g.

Jan 24, 2016

Liked: Cleanliness, staff & service, room comfort

Excellent Brunei tourism base

Brunei's capital has few hotels, almost no taxis, limited local buses, and only a handful of sightseeing attractions. Thus the Capital Residences' shuttle service is a crucial bonus for a clean apartotel that provides good breakfast.

8/10 Good

Genta, Cilegon

Jan 24, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel in Surabaya

This is my second stay in G-Suites, everything still nice

8/10 Good

Laura, Surabaya

Jan 18, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G for great suites hotel

Well i bookes for standard room since i thought that this room was available as well for extra bed. Unfortunately it wasnt. However reception upgrade the room. I really appreciated that and make my day bright.. This hotel also has good capuccino coffee.. really enjoy staying at this hotel

8/10 Good

Laura , Colchester

Sep 20, 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Good for business!

This hotel is good for business as situated in center of Surabaya. Room was fairly clean but when we arrived we asked to move rooms because the bed sheets were dirty. Breakfast is not great, lots of Asian food but not much selection for a Western palate. Staff fine, cafe at the top is cool, but they don't really serve much alcohol, just a few beers. Wifi good.

6/10 Okay

Tia, Jakarta

Aug 31, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, effective staff, nice location.

A short stay to catch early flight next morning on sunday. I stayed at 3rd floor but at 11 pm the music from club downstairs came trough, so I asked to switch the room. Reception responded quick, within 15 minutes I was already on the 6th floor ready to continue my sleep.

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Four Points by Sheraton Surabaya, Tunjungan Plaza

About the neighborhood

Surabaya

What's nearby

Getting around

Restaurants

About this property

G Suites Hotel by AMITHYA

Similar properties

KHAS Surabaya Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

G Suites Hotel by AMITHYA Reviews

Reviews

Good

8.0/10

8.0/10

8.0/10

7.8/10

Reviews

8/10 Good

Verified traveler

Verified traveler

4/10 Poor

Prasetyanti

Disappointing

Prasetyanti

10/10 Excellent

kit

kit

4/10 Poor

Verified traveler

Could be better

Verified traveler

10/10 Excellent

Geoffrey