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Hotel Arok

3.0 star property
Hotel with a sauna, steps from Train Station Square
VIP Access

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Photo gallery for Hotel Arok

Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 16 per person)
Lobby lounge
Game room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪1 min walk‬
  • Strasbourg Christmas Market
    ‪14 min walk‬
  • Strasbourg Cathedral
    ‪15 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪23 min drive‬
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Room options

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

  • 172 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

  • 224 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Strasbourg

Located in Quartier de la Gare, Hotel Arok is adjacent to Train Station Square and within a 15-minute walk of popular sights like Strasbourg Christmas Market. This 58-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a gym.

What's nearby

  • Train Station Square - 1 min walk - 0.1 miles
  • Place Kléber - 10 min walk - 0.6 miles
  • Strasbourg Christmas Market - 14 min walk - 0.8 miles
  • Strasbourg Cathedral - 15 min walk - 0.8 miles
  • Strasbourg Convention Centre - 3 min drive - 1.7 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬1 min walk

About this property

Hotel Arok

Hotel with a sauna, steps from Train Station Square
Hotel Arok offers a gym, a sauna, and free WiFi in public areas. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an arcade/game room, a library, and free newspapers.
80-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, safes, and desks are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

Are free cancellation options available at Hotel Arok?

Hotel Arok offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hotel Arok?

This hotel is situated in Quartier de la Gare within a short 1-minute walk of Train Station Square and also 14 minutes on foot from Strasbourg Christmas Market. You'll also find Strasbourg Cathedral and Strasbourg Museum of Modern and Contemporary Art less than a mile away.

Is parking available on site at Hotel Arok?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 20 per day (discounts available).

Does Hotel Arok feature a casino?

No, Hotel Arok doesn't have a casino.

Is there an indoor pool at Hotel Arok?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Arok?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a café.

Does Hotel Arok have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Arok have a restaurant with a breakfast menu?

Yes, Hotel Arok serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Arok allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Arok for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Arok?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Arok?

The closest major airport to Hotel Arok is Strasbourg (SXB-Strasbourg Intl.), which is 11.2 mi away (19 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 21 mi away.

Can I book a room with a balcony at Hotel Arok?

No, there aren't any guestrooms with balconies at Hotel Arok.

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1011 reviews
Rating 8 - Good. 267 out of 1011 reviews
Rating 6 - Okay. 34 out of 1011 reviews
Rating 4 - Poor. 14 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christian, Virginia Beach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

SAWA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 stars it was a nice boutique hotel. My only comment was the room, it was spacious and clean however you can hear water running through the plumbing system anytime any room is using the bathroom. This didn’t matter during the day, but at night it can get annoying.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dao

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Philippe, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except there’s no easy way to quickly park in front of the hotel and drop the luggage
Stayed 2 nights in Dec 2024

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel. Bed was very comfy but the water pressure was not amazing although always hot Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location near train Station but also super close to Petite France & Centre City. Lobby was comfortable & chic with great guest experience & cozy
Stayed 1 night in Dec 2024

10/10 Excellent

H, Waynesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

PHUOC, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Montika

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Andrew, Tunbridge Wells

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good location, nice hotel, rooms are a good size. The all day pantry is a great idea, so tea, coffee and snacks all the time. Its often busy at reception with one person manning the whole area. I had some difficulties before we arrived with regard to some confusion over the booking and the staff were not very helpful in their response. However, it seemed that in the end the issue was resolved by the time we arrived (but without any clear communication to confirm this). I would go back, overall a great stay, just some niggling things really...
Stayed 3 nights in Dec 2024

10/10 Excellent

YDANIA, maimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large
Stayed 1 night in Dec 2024

2/10 Terrible

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible experience

First put me in a room with no shower, a bath tub with an extension shower about four foot long. I am 6 foot 6 inches and 65 years old. Went down and asked for another room. The two young ladies said I was out of luck. After getting the manger involved she changed my room. She was nice. That room the next mourning smelled like sewage backup. The poured something in the shower drain and it only half masked the smell. Could not wait to leave that hotel. I have never given a negative review but this was a total mess of a hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Tony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and found the staff to be very friendly and helpful, even though they were very busy (over worked, in my opinion). The lift door was an issue for some, which resulted in it becoming stuck on those floors and then the poor staff had to run up the stairs to get it going again. The only issue we had was the lack of bathroom linens. It is in a great location if you are planning to get on an early train out of town.
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel, great location, great staff, great breakfast, had a wonderful stay, i'd highly recommend it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Very friendly girl from the front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Malgorzata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a uniquely decorated and we loved it. Great location, very close to the train station, shops, restaurants. Competent and very welcoming staff. We already thinking of going back.
Stayed 3 nights in Nov 2024

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