Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a restaurant, 3-minute walk to The Potteries Museum and Art Gallery

Choose dates to view prices

Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Meeting facility
Premium bedding, in-room safe, individually furnished, laptop workspace
Front of property - evening/night
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, The Potteries Museum and Art Gallery
    ‪3 min walk‬
  • Place, Victoria Hall
    ‪4 min walk‬
  • Place, Regent Theatre
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds, Connecting Rooms

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

Accessible Queen Room

  • Sleeps 2

Queen Room With Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Family King Room

  • Sleeps 4

About the neighborhood

Stoke-on-Trent

Hilton Garden Inn Stoke on Trent places you within a 5-minute walk of popular attractions such as The Potteries Museum and Art Gallery and Victoria Hall. This 3.5-star hotel has 140 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • The Potteries Museum and Art Gallery - 3 min walk - 0.2 miles
  • Victoria Hall - 4 min walk - 0.3 miles
  • Regent Theatre - 6 min walk - 0.4 miles
  • Staffordshire University - 14 min walk - 0.8 miles
  • Waterworld - 18 min walk - 1.0 mile

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪BottleCraft - ‬6 min walk
  • ‪Victoria Lounge Bar - ‬4 min walk
  • ‪Unicorn Inn - ‬6 min walk
  • ‪The Slamwich Club - ‬5 min walk
  • ‪Portofino - ‬6 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, 3-minute walk to The Potteries Museum and Art Gallery
Guests of Hilton Garden Inn Stoke on Trent enjoy a gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for GBP 9.00 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a banquet hall, and a TV in a common area.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Stoke on Trent?

Hilton Garden Inn Stoke on Trent provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hilton Garden Inn Stoke on Trent?

Located steps from The Potteries Museum and Art Gallery, this hotel is in Stoke-on-Trent, and within a 10-minute walk of Victoria Hall and Regent Theatre. You'll also find Hanley Park and Waterworld less than a mile away.

Is there parking available at Hilton Garden Inn Stoke on Trent?

Yes, uncovered parking is offered for GBP 9.00 per night. Accessible parking is also available for guests.

Does Hilton Garden Inn Stoke on Trent have a casino on the premises?

No, Hilton Garden Inn Stoke on Trent doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Stoke on Trent?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Stoke on Trent a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a turndown service, and bathrobes.

Does Hilton Garden Inn Stoke on Trent have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Stoke on Trent feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Stoke on Trent serves an English breakfast on weekday mornings for a surcharge from its restaurant.

Will Hilton Garden Inn Stoke on Trent allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Stoke on Trent for a fee of GBP 20 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Garden Inn Stoke on Trent?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Stoke on Trent?

The closest major airport to Hilton Garden Inn Stoke on Trent is Manchester Airport (MAN), which is about 23.9 mi away.

Are there rooms with balconies at Hilton Garden Inn Stoke on Trent?

No, at Hilton Garden Inn Stoke on Trent, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 391 out of 647 reviews
Rating 8 - Good. 161 out of 647 reviews
Rating 6 - Okay. 50 out of 647 reviews
Rating 4 - Poor. 21 out of 647 reviews
Rating 2 - Terrible. 24 out of 647 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful - with useful fridge in room. Not enough milk with the coffee making facilities but soon got some more from reception. Some marks on upholstery and carpet in room which reception said would be passed onto the housekeeping staff. Pillows were extremely soft - which did not make for a good night's sleep unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room wasn’t ready when we arrived but after speaking to reception, it was sorted promptly. Friendly team who took their time to interact with my young daughter. Room was clean and serviced daily if requested.
Stayed 4 nights in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & nice mannered staff . Leaving bags no problem. Nice breakfast plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very nice staff my go to hotel when in stoke again
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, amenities
The room was lovely and the staff were okay . The television was slow to come on and occasionally switched itself off. There eas unfortunately a noise problem from other guests on this occssion.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic service and a wonderful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is relatively new and spotlessly clean. Nice rooms, kind staff.
Stayed 1 night in Oct 2025

4/10 Poor

Katy

Stayed 1 night in Oct 2025

8/10 Good

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central. Better off using the multiple storey car park more secure with ev charging than hotels which is not secure.
Stayed 1 night in Jul 2025

10/10 Excellent

FIONA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay here as was down to visit Emma Bridgewater. The hotel was central with excellent parking across the road . we had a lovely twin room which was spacious and modern and clean . The reception staff were friendly and helpful . A nice busy bar with friendly staff which we enjoyed a drink in in the evening . We didn't dine in the hotel as ventured out in the evening to support the local businesses. Didn't try the gym . The only downside is there was no spa / sauna / pool but we knew that before we went . I would definately stay again .
Stayed 2 nights in Oct 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent, Franklin park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule.
Lemmy Museum/Concert hall, across from Lemmy statue
Stoke City FC
Slam'wich Restaurant
Stayed 5 nights in Oct 2025

8/10 Good

Mike

Traveled with partner
Liked: Staff & service, amenities
Restaurant was good. Other options within walking distance. We were placed in a room for someone disabled. Not a problem. However, my wife noticed mold in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful , the shows were excellent , the whole experience was brilliant. Thank you
Stayed 2 nights in Oct 2025

4/10 Poor

My

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful Hotel, shame about the service

This hotels is beautifully presented, it was just a shame that the service received wasn’t of the same standard. The reception on arrival was lacking in any welcome or information about the hotel. The front of house team were all trying their best, but it was obvious that they were lacking in any managerial guidance or leadership. They only team member with good people skills was the night porter. What a shame!
Stayed 1 night in Sep 2025

8/10 Good

Peter, Greer

Liked: Cleanliness, property conditions & facilities
Hotel is clean, modern. Staff were confused by reservation and did not recognize Hilton Honours. No dining available because of imminent arrival of a coach party.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great Hotel with friendly, professional staff. Conveniently located just 5 minutes walk to the Theatres, shops, restaurants etc. - highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Leanne

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed for convenience for onward journey and it ticked the box. It feels like there’s not much sound proofing as you can hear everything from the adjoining rooms, banging doors to people in the corridor banging doors. It was reasonable and did what it needed to do. Person on reception checking us in had zero people skills…something quite important as the first port of call
Stayed 1 night in Sep 2025

10/10 Excellent

sewellyn douglass

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is real find , the beds are so comfortable and a great size , have stayed her twice now and it is excellent, great parking , great location for the theatre and restaurants highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and 5 minute walk to Victoria theatre which was reason for choosing this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay - highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Kay

Traveled with group
Liked: Amenities, property conditions & facilities
Really enjoyed it would recommend it .
Stayed 1 night in Sep 2025