Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪3 min drive‬
  • Place, Kane County Fairgrounds
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St. Charles

Located within a mile (2 km) of St. Charles Heritage Center and Camp Kane, Quality Inn and Suites St Charles - West Chicago is within 2 miles (3 km) of Arcada Theater. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
  • Charlestowne Mall - 3 min drive - 1.4 miles
  • Arcada Theater - 3 min drive - 1.4 miles
  • Kane County Fairgrounds - 7 min drive - 3.5 miles
  • Geneva Commons - 8 min drive - 3.9 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Is free cancellation available at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn and Suites St Charles - West Chicago?

This hotel is located in St. Charles, close to Arcada Theater, Kane County Fairgrounds, and Geneva Commons. You'll also find Charlestowne Mall and Dupage Expo Center within a short drive.

Will I be able to park at Quality Inn and Suites St Charles - West Chicago?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, free RV/bus/truck parking is also available. You'll find a max of 2 spaces per unit.

Does Quality Inn and Suites St Charles - West Chicago have a casino at the property?

No, Quality Inn and Suites St Charles - West Chicago doesn't have a casino.

Will I find an indoor pool at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Quality Inn and Suites St Charles - West Chicago?

Couples will appreciate amenities like a nature reserve, a seasonal outdoor pool, and free breakfast at this hotel.

Does Quality Inn and Suites St Charles - West Chicago have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn and Suites St Charles - West Chicago have a restaurant that serves breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekday mornings though there is no restaurant.

Will Quality Inn and Suites St Charles - West Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn and Suites St Charles - West Chicago for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Does Quality Inn and Suites St Charles - West Chicago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn and Suites St Charles - West Chicago?

The closest major airport to Quality Inn and Suites St Charles - West Chicago is Chicago, IL (DPA-Dupage), which is 3.1 mi away (7 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 20.3 mi away.

Are there rooms with balconies at Quality Inn and Suites St Charles - West Chicago?

No, there aren't any guestrooms with balconies at Quality Inn and Suites St Charles - West Chicago.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 1016 reviews
Rating 8 - Good. 342 out of 1016 reviews
Rating 6 - Okay. 136 out of 1016 reviews
Rating 4 - Poor. 64 out of 1016 reviews
Rating 2 - Terrible. 42 out of 1016 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick service. Clean room and lobby.
Stayed 5 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Donald

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under remodel and we get that. However to get to our room we had to walk past the hallways that are filled with construction. That was after we were never told how to get to our second story room. We went up stairs from the lobby could not find our room for the clerk to tell us oh sorry you have to go all the way down the first floor hallway because the second floors are not all connected. No elevators as well. Went to the pool. Pool was absolutely filthy. Not sure the last time it was cleaned. There was shredded babys poop super pieces all over the pool deck . Woman's fake eyelashes. I spent an hour skimming the pool before I would get in. That is how filthy it was. Hotel room had a punch hole in the bathroom door. Beds were flat and stiff. And ac was on the lowest setting and yet the room was never cold.
Stayed 3 nights in Jul 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our needs. Nephew was getting married nearby so the place was filled with our family.
Stayed 1 night in May 2025

4/10 Poor

Erick

Traveled with family
Disliked: Cleanliness
The rooms weren’t really that great and had a bit of funky smell. For 110$ it definitely wasn’t worth the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

4/10 Poor

stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Would not recommend in the summer

The room itself was decent, adequate for what i needed. The air conditioner did not however work on the hottest days of the year so far. I set the temp to 60 and the air barely ran and the room remained hot. I ended up requesting a fan for the 2nd night to be able to sleep. They said the air was working fine as it eould kick on for a out 3 minutes and shut off before cool.
Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Traveled with partner
Beds were comfortable and clean. The place just smelled old but other than that it was a decent stay. Pools were clean too! 9 foot deep. Towels could be bigger but expected for stay.
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. A teeny bit run down but serviceable
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff was very courteous and friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Bob

Liked: Cleanliness
My reservation was messed up, as they had checked in someone else the previous day under my confirmation #. They were able to sort it out with minimal delay, but want to make sure I wasn’t charged for an extra day.
Stayed 1 night in Jun 2025

10/10 Excellent

Tercey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

2/10 Terrible

Daniella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get into my room. The concierge had to get a tool to open my door. And both times he wasn’t at the front desk so I had to look for someone to help me.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to downtown and the Arcada theater.
Stayed 1 night in Jun 2025

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Greg, ARDEN HILLS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean but older and wallpaper was peeling in the hall, the bathroom door was coming off the hinge, bit the staff was awesome! So friendly and helpful. They always greeted us with smiles and sayimg hello.
Stayed 4 nights in Jun 2025

4/10 Poor

Gayle Van

Disliked: Cleanliness, staff & service
No elevator to rooms on second floor.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, staff is friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

One, when we checked in they placed us on the 2nd floor. We filled a cart with our luggage. As we walked to find an elevator, we could not find one. I returned to front desk and they said they did not have an elevator. 2. The my gave my son and daughter a room on the first floor. Originally I requested non smoking. Their room reeked of smoke. When they asked to change rooms. The guy at the desk said the section they were in was smoking. 3. The pool had floaties, no chemicals, and was dimly lit so you could not see how filthy it was. 4. The fitness area was filthy also. The amount we paid was not worth it!! How they got a 4 star rating is beyond me!!
Stayed 2 nights in Jun 2025

4/10 Poor

raymond

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
They told me my booked room was a smoking room. I did not book a smoking room. They told me they would change me to a non-smoking room only if I paid an additional $110. I declined this obvious attempt to get more money out of me.
Stayed 1 night in Jun 2025

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Clean rooms. Excellent hotel for the price.
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and out. Bathroom fan was dirty and lotion and shampoo were almost out. AC didn’t get colder when I turned it down
Stayed 1 night in May 2025