Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and a 24-hour fitness center

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Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Exterior
Property amenity
Suite, 1 King Bed, Accessible (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min walk‬
  • Place, Arcada Theater
    ‪6 min drive‬
  • Place, Kane County Fairgrounds
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪46 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

St. Charles

Within a short walk of Charlestowne Mall, Holiday Inn Express & Suites Chicago West - St Charles by IHG is within a mile (2 km) of Dupage Expo Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Charlestowne Mall - 3 min walk - 0.2 miles
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 1.8 miles
  • Arcada Theater - 6 min drive - 2.9 miles
  • Kane County Fairgrounds - 10 min drive - 5.1 miles
  • Geneva Commons - 10 min drive - 5.5 miles

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and a 24-hour fitness center
At Holiday Inn Express & Suites Chicago West - St Charles by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Holiday Inn Express & Suites Chicago West - St Charles by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel is located in St. Charles, a short 6-minute walk from Charlestowne Mall and also 18 minutes on foot from Dupage Expo Center. You'll also find Arcada Theater and Kane County Fairgrounds within a short drive.

Is there parking available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a casino?

No, Holiday Inn Express & Suites Chicago West - St Charles by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free self-serve breakfast on weekend mornings though there is no restaurant.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG?

The closest major airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG is Chicago, IL (DPA-Dupage), which is 1.8 mi away (6 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

Reviews

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 599 reviews
Rating 8 - Good. 148 out of 599 reviews
Rating 6 - Okay. 60 out of 599 reviews
Rating 4 - Poor. 30 out of 599 reviews
Rating 2 - Terrible. 18 out of 599 reviews

Reviews

2/10 Terrible

john

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a major renovation
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Beds were comfortable. Breakfast was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elvis

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Traveled with family
Liked: Property conditions & facilities
Excellent breakfast. Friendly staff. Clean room and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elvis

Stayed 3 nights in Jun 2025

8/10 Good

Christopher, Mequon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large spacious room
Stayed 1 night in May 2025

10/10 Excellent

Wade

Stayed 1 night in May 2025

10/10 Excellent

rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clearly full for the weekend. When it is that full, maybe have security for noise control. Doors slamming, kids running in the hall finally slowed down at 1030pm…not too big of a deal, except it resumed to another level again around 1:30AM when people were getting home from the bars. That lasted until 3AM. Then the door slamming and kids running in the halls resumed again about 630AM when we gave up trying to sleep. The breakfast was excellent, the rooms were impeccably clean. It’s a nice hotel but we would have gotten a better nights sleep if we had stayed in our car.
Stayed 1 night in May 2025

10/10 Excellent

Carol

Stayed 1 night in May 2025

10/10 Excellent

Sundeep

Stayed 1 night in May 2025

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but we were on the end, so people going in and outside rattled our door through all hours of the night. Also, the shower was so slippery.
Stayed 2 nights in May 2025

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erika

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

Great Staff…. Very friendly check in employee..
Stayed 1 night in May 2025

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Davel

Stayed 1 night in May 2025

10/10 Excellent

Elvis

Stayed 6 nights in Apr 2025

2/10 Terrible

Alexander

Stayed 1 night in Apr 2025