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"My experience with this establishment, spanning over five years, has consistently been positive."

"Where to begin…. When booking the stay, admittedly had some doubts and questions. But after our stay - an entirely different opinion. Would stay there again - without question. Within a couple days of being there, the morning grounds crew recognized me and even recalled details from the prior morning's chat. They always said "Good Morning", knew where I tended to sit to enjoy morning coffee and would even take a couple minutes to chat (its these types of interactions that cause guests to have a very positive memory of an establishment). Watched an array of service staff paying meticulous attention to keeping things nice, clean and accommodating for guests. Food at Santiago’s was always good - tried many things on the menu (breakfast/lunch/dinner). The “Tiki Bar” which adjoins the pool area, the entire staff were: friendly, fun and when it came to kids: serviced their requests quickly getting them soda/water or made a (wonderful looking) virgin ice/blended drink that resulted in every child walking away with a huge smile! If you’re looking for a place that truly focuses on the guests - can’t recommend this place enough. The entire staff was simply delightful, with the place having a very comfortable atmosphere. If you enjoy a particularly refreshing Manhattan: in the evening at Santiago’s if you happen to run into Chandler ask him for “Andrew’s Manhattan”. It’s the quintessential after dinner dessert!"

"Favorite place!!"