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Castillo Real, an Ascend Hotel Collection Member

3.0 out of 5.0

Recent guest reviews

SPENT 5 DAYS ENJOYING THE HOTEL AND THE BEACH ...GREAT RESTUERANTS IN WALKING DISTANCE ..... FIVE STAR RECOMMENDATION.....

Paid the pre-paid rate and was willing to forfeit that, but hotel charged me for another night for a room I never used. Staff said it was one nights room and tax if cancelled. Guess I should have gotten one night back.

Great place to stay. My only complaint would be the rather chintzy towels + no extra soap for showers.

Nice hotel but overpriced. Not on Beach. Restaurant is outrageous overpriced ala carte. Room had no Sofa or comfortable furniture to sit on...

Nice hotel just a short walk to the beach and short ride to the Old City. The hotel was clean with a very nice pool. The rooms furniture/drapes are in need of an update, but the room itself was clean. The staff was very pleasant and attentive. We would definitely stay at the Castillo Real again.

Well when you walk in, you get a feel of Class and elegance.. Kinda of a Spanish theme, everyone has different taste.. But I really liked the way the place was decorated.. Our room was pretty awesome!! King size bed and a big jetted tub for 2.. It was very nice and clean and the Staff was excellent.. Zero complaints... Soooooo close to the beach!! I liked it so much when it was suppose to be our last night, I stayed one more night and if I had enough money I would have stayed another week!! Wasn't far from Downtown St. Augustine either.. I will be back soon!

Nice, clean and comfortable! Friendly staff! Grounds good. Restaurant was nice. Will stay again.

Forgot to freshen up room one day. Uniformed desk clerk.

Rooms were as expected; beautiful view of ocean. Breakfast was outstanding. Good location for beach activities.

Excellent location and beautifu architectural scenery!

The room was exquisite the bed was very comfortable and the tub was a very nice touch absolutely loved the view from my balcony. A nice place to sit and watch the sunrise. I would most definitely recommend this hotel to any of my friends.

Great price, location & super incredible staff. Restaurant was great too. I'd stay there again .

Hotel exceeded expectations. Comfortable beds, nice up to date rooms, quiet air conditioner, and large shower. Only negative is the thin walls. We had one issue with noisy neighbors our last night, but the hotel staff handled it well. It's right off of the beach (maybe 70 yards from the sand). Pool area is also really nice. Since the hotel has a restaurant, they don't offer any kind of free breakfast, only vouchers for a $8.50/ person breakfast entree. Coffee was good every morning, just wish they had a complimentary danish, muffins, and fruit. I would definitely go back to this hotel.

Nice place, seems like it i independently owned. The rooms were comfortable and not far from the local attractions

The hotel was quiet, and the hotel staff was friendly. The room was as advertised, except the 'partial ocean view' was almost non-existent. Coffee and water were provided for guests, but there were no complimentary breakfast items. Wi-fi was free for multiple devices, which was a big plus. Replaced carpet in hallway without any notification to guest room, creating an uncomfortable situation. One small restaurant on site, that was average on the food we ordered, with service that was less than average.

The room was clean, the staff were nice and the location near the beach was perfect. The proximity to the historic section of the city was nice. The only regret was that we didn't have more time to enjoy it!

Great Staff, Amazing Room with a Jacuzzi and a ocean view that we were not expecting. only about a 10 min Cab Ride to Down Town St Augustine

staff and amenities were all you need. The stay for two nights was perfect. And since it was first time in St Augustine's it made the visit worth it

I guess the website built my expectations too high...I was expecting the hotel to be on the beach which their photo implied. It was close to the beach, about 1/2 block away so it wasn't a huge problem. Our room was spacious but really dark with a "view" out of a small window of the parking lot. Because it was rainy we were stuck in the room for a bit. The bed was too soft and both my husband and I ended up with backaches. The shower is large and was very nice. The restaurant,, La Cuchina, was lovely though we understand they are not affiliated with the hotel. I thought the price was high for what we got.

A friend and I were looking for sun and she suggested St. Augustine. I found this hotel and I don't think I could have made a better choice. The Spanish style, the professional and fun staff, the amenities, the pool, hot tub, sauna, steam room and the food, oh the food, incredible. The location was far enough away from the tourist area, congestion and traffic, unless you wanted it. A block to the expansive beach made a morning walk, after a great breakfast was a ritual.

530 A1a Beach Blvd St. Augustine FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Anastasia State Park is within 2 miles (3 km) of Castillo Real, an Ascend Hotel Collection Member while other popular attractions such as St. Augustine Alligator Farm Zoological Park are within 3 miles (5 km). This 60-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Anastasia Island and St. Augustine Beach are also a short walk from this St. Augustine hotel.


Dining

Enjoy a leisurely bite to eat at La Cocina, the hotel's onsite restaurant. Cooked-to-order breakfast is offered for a fee each morning from 8 AM to 11 AM.


Rooms

All of Castillo Real, an Ascend Hotel Collection Member's 60 air-conditioned rooms provide microwaves, refrigerators, and espresso makers. 27-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Castillo Real, an Ascend Hotel Collection Member have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, View

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Hot Tub, Ocean View

King 1 | Sleeps 2

Suite, 1 King Bed, Hot Tub

King 1 | Sleeps 2

Guest reviews for Castillo Real

Everyone (10) Couples (39) Business (5) Family (19) Other (8) Friends (3)
5
Couples

SPENT 5 DAYS ENJOYING THE HOTEL AND THE BEACH ...GREAT RESTUERANTS IN WALKING DISTANCE ..... FIVE STAR RECOMMENDATION.....

By on Jun 6, 2018

Review comment responded on Jun 8, 2018

Dear Guest, Thank you for your 5-star review and for choosing our boutique for your travel needs. We hope to see you again in the future. Kind Regards, Stacey Leonard General Manager

1

double charged!

Everyone

Paid the pre-paid rate and was willing to forfeit that, but hotel charged me for another night for a room I never used. Staff said it was one nights room and tax if cancelled. Guess I should have gotten one night back.

By on Jan 28, 2018

4

nice facility & location

Everyone

Great place to stay. My only complaint would be the rather chintzy towels + no extra soap for showers.

By , from Boston on Jan 21, 2018

Review comment responded on Jan 24, 2018

Dear Charles, Thank you for providing feedback on your recent stay at our hotel. We are glad that you have enjoyed Castillo Real and Playa Chac Mool Restaurant in Saint Augustine Beach. We hope to see you again in the future! Warmest regards, Alina Van Pelt Front Desk Supervisor Castillo Real

4

overpriced for not being on the beach

Everyone

Nice hotel but overpriced. Not on Beach. Restaurant is outrageous overpriced ala carte. Room had no Sofa or comfortable furniture to sit on...

By , from Boynton Beach Florida on Jan 9, 2018

4

nice hotel

Everyone

Nice hotel just a short walk to the beach and short ride to the Old City. The hotel was clean with a very nice pool. The rooms furniture/drapes are in need of an update, but the room itself was clean. The staff was very pleasant and attentive. We would definitely stay at the Castillo Real again.

By , from CT on Sep 15, 2017

Review comment responded on Oct 4, 2017

Dear Guest, Thank you for providing us with your feedback as it is very important to us. I will share the recommendations with the appropriate team members and we look forward to seeing you again soon! Kind Regards,

5

you can't get any closer to the beach!!!

Everyone
Took this with my drone, we weren't far from Hotel The pier, which is a nice morning walk from Hotel

Well when you walk in, you get a feel of Class and elegance.. Kinda of a Spanish theme, everyone has different taste.. But I really liked the way the place was decorated.. Our room was pretty awesome!! King size bed and a big jetted tub for 2.. It was very nice and clean and the Staff was excellent.. Zero complaints... Soooooo close to the beach!! I liked it so much when it was suppose to be our last night, I stayed one more night and if I had enough money I would have stayed another week!! Wasn't far from Downtown St. Augustine either.. I will be back soon!

By , from L on May 31, 2017

Review comment responded on Jun 3, 2017

Dear Guest, Thank you for taking the time to write a review. I am very pleased that we were able to meet your expectations. We hope that you will visit us again the next time you come to our beautiful city.

5

great hotel close to beach

Everyone

Nice, clean and comfortable! Friendly staff! Grounds good. Restaurant was nice. Will stay again.

By on May 9, 2017

Review comment responded on Jun 3, 2017

Dear Guest, Thank you for taking the time to write a review. I am very pleased that we were able to meet your expectations. We hope to see you again! Thank you!

4

pleasant stay

Everyone

Forgot to freshen up room one day. Uniformed desk clerk.

By on Apr 29, 2017

4

great hotel near beach; great breakfast!

Everyone

Rooms were as expected; beautiful view of ocean. Breakfast was outstanding. Good location for beach activities.

By , from texas on Mar 18, 2017

Review comment responded on Mar 22, 2017

Dear Donna, Thank you for choosing the Castillo Real and sharing your comments. We are happy to hear that you enjoyed your stay and our fabulous location. We hope to see you on your next visit to the area. Sincerely, Adelheid Salas General Manager

5

convenient getaway

Everyone

Excellent location and beautifu architectural scenery!

By , from Jacksonville, FL on Mar 5, 2017

Review comment responded on Mar 7, 2017

Dear Almax, Thank you for taking the time to write a review. I am happy to hear that you enjoyed your stay and our hotel. We look forward to seeing you in the future. Sincerely, Adelheid Salas General Manager