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Castillo Real, an Ascend Hotel Collection Member

3.0 out of 5.0

Castillo Real, an Ascend Hotel Collection Member

3.0 out of 5.0

Recent guest reviews

Everything first class! Love the staff, location and the design.

Amazing!! Room was beautiful and super clean!! Staff was super helpful, Can’t wait to stay again..

Good location close to everything without being in the middle of everything. Friendly staff and a huge hot tub in the room.

Wonderful location, rooms and staff. A must return trip.

SPENT 5 DAYS ENJOYING THE HOTEL AND THE BEACH ...GREAT RESTUERANTS IN WALKING DISTANCE ..... FIVE STAR RECOMMENDATION.....

Paid the pre-paid rate and was willing to forfeit that, but hotel charged me for another night for a room I never used. Staff said it was one nights room and tax if cancelled. Guess I should have gotten one night back.

Great place to stay. My only complaint would be the rather chintzy towels + no extra soap for showers.

Nice hotel but overpriced. Not on Beach. Restaurant is outrageous overpriced ala carte. Room had no Sofa or comfortable furniture to sit on...

Nice hotel just a short walk to the beach and short ride to the Old City. The hotel was clean with a very nice pool. The rooms furniture/drapes are in need of an update, but the room itself was clean. The staff was very pleasant and attentive. We would definitely stay at the Castillo Real again.

Well when you walk in, you get a feel of Class and elegance.. Kinda of a Spanish theme, everyone has different taste.. But I really liked the way the place was decorated.. Our room was pretty awesome!! King size bed and a big jetted tub for 2.. It was very nice and clean and the Staff was excellent.. Zero complaints... Soooooo close to the beach!! I liked it so much when it was suppose to be our last night, I stayed one more night and if I had enough money I would have stayed another week!! Wasn't far from Downtown St. Augustine either.. I will be back soon!

Nice, clean and comfortable! Friendly staff! Grounds good. Restaurant was nice. Will stay again.

Forgot to freshen up room one day. Uniformed desk clerk.

Rooms were as expected; beautiful view of ocean. Breakfast was outstanding. Good location for beach activities.

Excellent location and beautifu architectural scenery!

The room was exquisite the bed was very comfortable and the tub was a very nice touch absolutely loved the view from my balcony. A nice place to sit and watch the sunrise. I would most definitely recommend this hotel to any of my friends.

Great price, location & super incredible staff. Restaurant was great too. I'd stay there again .

Hotel exceeded expectations. Comfortable beds, nice up to date rooms, quiet air conditioner, and large shower. Only negative is the thin walls. We had one issue with noisy neighbors our last night, but the hotel staff handled it well. It's right off of the beach (maybe 70 yards from the sand). Pool area is also really nice. Since the hotel has a restaurant, they don't offer any kind of free breakfast, only vouchers for a $8.50/ person breakfast entree. Coffee was good every morning, just wish they had a complimentary danish, muffins, and fruit. I would definitely go back to this hotel.

Nice place, seems like it i independently owned. The rooms were comfortable and not far from the local attractions

The hotel was quiet, and the hotel staff was friendly. The room was as advertised, except the 'partial ocean view' was almost non-existent. Coffee and water were provided for guests, but there were no complimentary breakfast items. Wi-fi was free for multiple devices, which was a big plus. Replaced carpet in hallway without any notification to guest room, creating an uncomfortable situation. One small restaurant on site, that was average on the food we ordered, with service that was less than average.

530 A1a Beach Blvd St. Augustine FL

Hotel highlights

  • Steps from St. Augustine Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Castillo Real, an Ascend Hotel Collection Member places you next to St. Augustine Beach and within 2 miles (3 km) of other popular attractions like Anastasia State Park. This 60-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at La Cocina, the hotel's onsite restaurant. Cooked-to-order breakfast is offered for a fee each morning from 8 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 27-inch a flat-screen TV with cable channels and a DVD player. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a microwave, and an espresso maker.


Property features

Guests of Castillo Real, an Ascend Hotel Collection Member have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Hot Tub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Partial Ocean View

Queen 2 | Sleeps 4

King Bed, Jacuzzi Tub, Balcony, Partial Ocean View

King 1 | Sleeps 2

Guest reviews for Castillo Real, an Ascend Hotel Collection Member

Everyone (12) Couples (41) Business (5) Family (19) Other (8) Friends (3)
5
Friends

Everything first class! Love the staff, location and the design.

By on Apr 20, 2019

Review comment responded on Apr 22, 2019

Dear Linda, Thank you for providing us with valuable feedback regarding your recent stay. I have shared this feedback with my team and they join me in thanking you for your kind words. We look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort

5
Everyone

By on Mar 14, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for your 5-Star review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Stacey Leonard General Manager Castillo Real Resort

5
Partner Couples

Amazing!! Room was beautiful and super clean!! Staff was super helpful, Can’t wait to stay again..

By on Feb 22, 2019

Review comment responded on Feb 22, 2019

Dear Guest, Thank you for your kind words and 5-Star review! I am pleased to see that our service met your expectations and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort

5
Partner Couples

Good location close to everything without being in the middle of everything. Friendly staff and a huge hot tub in the room.

By on Feb 15, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for your 5-Star review. I am happy to hear that we met your expectations during your recent stay with us and we hope to see you again in the future! Kind Regards, Stacey Leonard General Manager

5
Everyone

Wonderful location, rooms and staff. A must return trip.

By , from Clearwater Beach, Florida on Sep 12, 2018

Review comment responded on Sep 12, 2018

Dear Sunshine, Thank you for your 5-star review. I am pleased that we were able to meet your expectations during your recent stay with us and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager

5
Couples

SPENT 5 DAYS ENJOYING THE HOTEL AND THE BEACH ...GREAT RESTUERANTS IN WALKING DISTANCE ..... FIVE STAR RECOMMENDATION.....

By on Jun 6, 2018

Review comment responded on Jun 8, 2018

Dear Guest, Thank you for your 5-star review and for choosing our boutique for your travel needs. We hope to see you again in the future. Kind Regards, Stacey Leonard General Manager

1

double charged!

Everyone

Paid the pre-paid rate and was willing to forfeit that, but hotel charged me for another night for a room I never used. Staff said it was one nights room and tax if cancelled. Guess I should have gotten one night back.

By on Jan 28, 2018

4

nice facility & location

Everyone

Great place to stay. My only complaint would be the rather chintzy towels + no extra soap for showers.

By , from Boston on Jan 21, 2018

Review comment responded on Jan 24, 2018

Dear Charles, Thank you for providing feedback on your recent stay at our hotel. We are glad that you have enjoyed Castillo Real and Playa Chac Mool Restaurant in Saint Augustine Beach. We hope to see you again in the future! Warmest regards, Alina Van Pelt Front Desk Supervisor Castillo Real

4

overpriced for not being on the beach

Everyone

Nice hotel but overpriced. Not on Beach. Restaurant is outrageous overpriced ala carte. Room had no Sofa or comfortable furniture to sit on...

By , from Boynton Beach Florida on Jan 9, 2018

4

nice hotel

Everyone

Nice hotel just a short walk to the beach and short ride to the Old City. The hotel was clean with a very nice pool. The rooms furniture/drapes are in need of an update, but the room itself was clean. The staff was very pleasant and attentive. We would definitely stay at the Castillo Real again.

By , from CT on Sep 15, 2017

Review comment responded on Oct 4, 2017

Dear Guest, Thank you for providing us with your feedback as it is very important to us. I will share the recommendations with the appropriate team members and we look forward to seeing you again soon! Kind Regards,

Castillo Real, an Ascend Hotel Collection Member

530 A1a Beach Blvd, St. Augustine, FL 32080