Sugar Beach, A Viceroy Resort

5.0 star property
Luxury resort on the beach, with outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for Sugar Beach, A Viceroy Resort

Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Creator video - submitted by Adam Goldberg Travels
Steam room, body treatments, hydrotherapy, aromatherapy
Balcony view
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Val des Pitons, Soufrière
  • Place, Pitons Management Area
    ‪1 min walk‬
  • Place, Jalousie Beach
    ‪3 min walk‬
  • Place, Petit Piton
    ‪18 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Grand Villa (Luxury)

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room (Luxury, Sugar Mill)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Villa (Luxury)

10.0 out of 10
Exceptional
(2 reviews)
  • 979 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Bungalow, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Cottage

10.0 out of 10
Exceptional
(1 review)
  • 690 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Bedrooms, Ocean View (Residence)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2498 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 2080 sq ft
  • Sleeps 6
  • 3 King Beds

Room, 4 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 3300 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds

Grand Villa, Ocean View (Luxury)

  • Ocean view
  • 1015 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 1866 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room, 3 Bedrooms (Beach Residence)

  • 1455 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 3 Bedrooms, Oceanfront (Residence)

  • Ocean view
  • 2080 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Room, 4 Bedrooms (Beach Residence)

  • 3300 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

Room, 4 Bedrooms, Oceanfront (Residence)

  • Ocean view
  • 3300 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

Villa, 3 Bedrooms (Beach Residence)

  • 2080 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Room, 1 Bedroom (Beach Residence)

  • 1015 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Ocean View (Residence)

  • Ocean view
  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Luxury Bungalow, 2 Bedrooms (Beach)

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room, 4 Bedrooms, Beachfront (Collection)

  • 3300 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

Villa, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 2080 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

Deluxe Cottage

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Villa, 2 Bedrooms (Luxury)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Luxury Room (Sugar Mill)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Bungalow, Beachfront

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Soufrière

Sugar Beach, A Viceroy Resort places you next to Pitons Management Area and Jalousie Beach. This 5-star resort has 130 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Pitons Management Area - 1 min walk - 0.0 miles
  • Jalousie Beach - 3 min walk - 0.2 miles
  • Petit Piton - 18 min walk - 1.0 mile
  • Gros Piton - 4 min drive - 1.3 miles
  • Anse Chastanet Beach - 13 min drive - 4.4 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 78 min drive

Restaurants

  • ‪pier 28 - ‬10 min drive
  • ‪The Beacon Restaurant - ‬12 min drive
  • ‪Fedo's - ‬10 min drive
  • ‪Waterfront De Belle View Restaurant and Bar - ‬9 min drive
  • ‪Felicity Rooftop Resturant - ‬8 min drive

About this property

Sugar Beach, A Viceroy Resort

Luxury resort on the beach, with outdoor pool
Sugar Beach, A Viceroy Resort features a full-service spa, an outdoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include furnished patios, minibars, and coffee makers.
Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rainforest Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 48 for adults and USD 26.40 for children
  • 2 beach bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bonté Restaurant
  • The Terrace Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's club
  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per night

Children and extra beds

  • Rollaway/extra beds are available for USD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 48.00 for adults and USD 26.40 for children
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Property is also known as

Sugar Beach Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Frequently asked questions

Are free cancellation options available at Sugar Beach, A Viceroy Resort?

Sugar Beach, A Viceroy Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sugar Beach, A Viceroy Resort?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Sugar Beach, A Viceroy Resort on Feb 22, 2026 start from $1,439.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sugar Beach, A Viceroy Resort?

Guests enjoy the resort's beach location in Soufrière based on their ratings, and it's steps from Jalousie Beach and Pitons Management Area. You'll also find Piton Falls and Petit Piton less than a mile away.

Is there parking available at Sugar Beach, A Viceroy Resort?

Yes, self parking is offered for free at the resort.

Is a spa located at Sugar Beach, A Viceroy Resort?

Rainforest Spa is the resort's spa and services include hot stone massages, Swedish massages, aromatherapy, and reflexology.

Does Sugar Beach, A Viceroy Resort have a casino on the premises?

No, Sugar Beach, A Viceroy Resort doesn't have a casino.

Is there an indoor pool at Sugar Beach, A Viceroy Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sugar Beach, A Viceroy Resort?

This beachfront resort offers many amenities for couples such as 2 beach bars and an outdoor pool with some guestrooms featuring private pools.

Are there hot tubs at Sugar Beach, A Viceroy Resort?

No, but guests can enjoy a steam room at this resort.

Does Sugar Beach, A Viceroy Resort have a restaurant with a breakfast menu?

Yes, Sugar Beach, A Viceroy Resort has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sugar Beach, A Viceroy Resort allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sugar Beach, A Viceroy Resort for a fee of USD 150 per pet, per night.

Are there connecting rooms at Sugar Beach, A Viceroy Resort?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Sugar Beach, A Viceroy Resort?

The closest major airport to Sugar Beach, A Viceroy Resort is Hewanorra Intl. Airport (UVF), which is 17.9 mi away (78 minutes by car). Another top airport is George F. L. Charles Airport (SLU), which is around 14 mi away.

Are there rooms with balconies that I can book at Sugar Beach, A Viceroy Resort?

Yes, every guestroom at Sugar Beach, A Viceroy Resort comes with a furnished patio with some featuring ocean views.

Does Sugar Beach, A Viceroy Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sugar Beach, A Viceroy Resort.

Sugar Beach, A Viceroy Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 507 out of 605 reviews
Rating 8 - Good. 62 out of 605 reviews
Rating 6 - Okay. 21 out of 605 reviews
Rating 4 - Poor. 7 out of 605 reviews
Rating 2 - Terrible. 8 out of 605 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great place for a honeymoon, take a boat to and from the airport and pick make pick your excursions when you arrive
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamecia

Stayed 3 nights in Oct 2025

10/10 Excellent

Taraneh Moghimi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kwesi

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Oct 2025

10/10 Excellent

Shakhnoza

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Sugar Beach, A Viceroy Resort. Great service, delicious food, and a clean, beautiful beach with full wait staff bringing food and drinks right to you. The beach is public but feels private and has an incredible snorkeling area with so many colorful fish — it’s like swimming in a real-life aquarium. The water is crystal clear and turns deep just a few feet out. If you enjoy stargazing, stay up late — I saw three shooting stars in one night. Huge thanks to our butler Ned and driver Heiginous for making our stay extra special. Highly recommend! Also highly recommend TreeTop restaurant. Another Gem of St Lucia with Spectacular views and great food.
Stayed 3 nights in Oct 2025

10/10 Excellent

Khurrum

Stayed 4 nights in Aug 2025

10/10 Excellent

Jeremy

Stayed 8 nights in Oct 2025

10/10 Excellent

Deborah, newport coast

Traveled with partner
Liked: Cleanliness
Stunning views like none other! The staff was exceptional, kind, professional, always going out of their way to help.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jared R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Anniversary!

Amazing! Upon arrival, we were notified we had been given a complimentary upgrade to a beachfront bungalow! The entire property was immaculate. Stunning views, rich history, beautiful artwork throughout, and amazing service! There are several restaurants, each unique and all a great experience. We also loved having lunch on the beach under the shade of a beautiful cabana! Our visit was in celebration of our 20th wedding anniversary and the wonderful staff presented us with a couple great surprises, one at dinner and one left in our room. We cannot say enough how wonderful the experience was! We were sad to leave, and really hope to return soon! Special thanks to our butlers, Macrena and Michaela (Team M & M)!
Stayed 3 nights in Oct 2025

4/10 Poor

Nina

Liked: Cleanliness
Disliked: Staff & service

The price does not justify the stay

The hotel has an amazing grounds between the two Pitons - probably the best view you will get on the island. The restaurants on the grounds offer good variety of different menus. But this is where the experience ends and disaster begins. The price of the stay cannot justify for the lack of service and some of the outdated amenities. We have tried to book some the activities they offer over a concierge template online well in advance as recommended but did not get a response until we actually called to the resort. Once we checked in, we figured out activities were in fact not booked or confirmed for the dates and times discussed and were facing cancellation fees for appointments we were not even aware of. Moreover, we have stayed at the Sugar Mills that are in definite need of renovation - old bathrooms, rusty furniture, broken doors/windows that cannot completely close, non-working plunge pool, etc. We have been also encouraged to use the hotel’s app to communicate any needs, which did not work. For a luxury range hotel, we have been happier staying at the Hyatt chain hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the beach
Stayed 6 nights in Oct 2025

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
locations amazing and staff were so friendly - beach service slow; food for buffet breakfast was average and we had to take our own bags on check out
Stayed 5 nights in Sep 2025

10/10 Excellent

Anjhelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for our honeymoon expecting the weather will be wet since it's september, but it was sunny through out our stay. The staff and the whole stay was incredible.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional, superb, and outstanding!

Went for our honeymoon, and absolutely everything about this stay was wonderfully memorable!! The best part- the people. The staff was amazing from check in to check out. Shanatta helped us at the front desk Ames helped us at the burger spot Simeon helped us at the beach, and took our photos
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Beach was such a magical place!! Absolutely beautiful!!!!! Recommend this to anyone!!! 100% worth it!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jessly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I felt so relaxed and pampered during our honeymoon at Sugar Beach last week! It was the perfect getaway for us to unwind and catch the beauty of St Lucia from the comfort of our villa
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Suj

Liked: Cleanliness, amenities, property conditions & facilities
Extremely beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed everything, it was a real five star experience
Stayed 5 nights in May 2025

10/10 Excellent

Emilie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best trips we have ever had! Such an incredible property - we had the most magical time. We were in awe of the beauty of the location right in the Pitons! Everything was incredible from the service, the property, the food, and the beach is incredible! Thank you Sugar Beach for the most memorable stay! We will certainly be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosemene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After comparing possible resorts, I am thrilled to have settled on Sugar Beach. It is truly a prize in the middle of an oasis. I opted to stay in a beachfront bungalow, which was worth every cent. I considered Ladera, but the three-wall concept was not for me. I did opt to have dinner at Ladera during sunset, and the views are amazing, but as soon as the sun went down, the crickets and the mosquitoes made me happy that I chose Sugar Beach. I want to thank Felicia and Michaela, who ensured we were happy and celebrated my birthday. Special thanks to Maurcia at Terrace Restaurant for making me feel like family. Thanks to the morning groundkeepers who always passed by while I was sitting in the outdoor lounge chair to check in on my husband and me Thanks to Blaze on the beach for caring for us and making St Lucia feel like home. I am forever grateful, and I will be back.
Stayed 3 nights in Aug 2025

2/10 Terrible

Marlena, Virginia Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Morad, ANN ARBOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Butler service (Tracy). Great accomodations and location of the resort in general. BTW, They have a great tennis and racquet club with awesome Pro for lessons.
Stayed 5 nights in Aug 2025

10/10 Excellent

Devin, Newark

Stayed 2 nights in Aug 2025

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service at Sugar Beach Viceroy. From the moment we arrived at Sugar Beach Viceroy, we were greeted with the warmest hospitality that set the tone for an unforgettable stay. Every single staff member went above and beyond to make us feel welcome, but two individuals in particular deserve special recognition :) Darelyne, the manager, was an absolute delight. Her sweet, warm, and genuinely pleasant demeanor made every interaction feel personal and heartfelt. Her care and attention made us feel truly valued as guests. It’s rare to meet someone in hospitality who radiates such kindness while maintaining impeccable professionalism — she is a true gem. We also had the pleasure of meeting Mr. James, who surprised us with an incredible upgrade at no additional cost. This thoughtful gesture elevated our experience and allowed us to enjoy the beauty of Sugar Beach in an even more special way. His friendly approach and commitment to guest satisfaction are a perfect example of what makes this resort so exceptional. Between the breathtaking scenery, luxurious accommodations and villas, and staff who treat you like family, Sugar Beach Viceroy delivers an experience that is nothing short of world-class. Thank you to Darelyne, Mr. James, and the entire team for making our stay absolutely perfect. We can’t wait to return! Lots of love!
Stayed 3 nights in Aug 2025