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Best Western Smiths Falls Hotel

2.5 star property

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Photo gallery for Best Western Smiths Falls Hotel

Free daily buffet breakfast
Lobby
Exterior
Lobby
Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
88 Lombard Street, Smiths Falls, ON, K7A4G5
  • Place, Big Rideau Lake
    ‪3 min walk‬
  • Place, Smiths Falls Bascule Bridge
    ‪5 min walk‬
  • Place, Railway Museum of Eastern Ontario
    ‪11 min walk‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 4

Deluxe Queen Room

  • Sleeps 2

King Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

About the neighborhood

Smiths Falls

Best Western Smiths Falls Hotel places you next to Rideau Canal and Smiths Falls Bascule Bridge. This 40-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Big Rideau Lake - 3 min walk - 0.2 miles
  • Smiths Falls Bascule Bridge - 5 min walk - 0.3 miles
  • Rideau Canal Visitor Information Center - 8 min walk - 0.5 miles
  • Rideau Canal Museum - 8 min walk - 0.5 miles
  • Railway Museum of Eastern Ontario - 11 min walk - 0.6 miles

Getting around

  • Smiths Falls Station - 6 min drive
  • Ottawa International Airport (YOW) - 61 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Best Western Smiths Falls Hotel

Best Western Smiths Falls Hotel features free WiFi in public areas, conference space, and a business center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Colonel
Best Western Colonel Inn
Best Western Colonel Inn Smiths Falls
Best Western Colonel Smiths Falls
Best Western Colonel By Hotel Smiths Falls
BEST WESTERN Colonel By Inn Smiths Falls, Ontario
Best Western Smiths Falls
Smiths Falls Best Western
Best Western Colonel By Inn
Best Western Smiths Falls
Best Western Smiths Falls Hotel Hotel
Best Western Smiths Falls Hotel Smiths Falls
Best Western Smiths Falls Hotel Hotel Smiths Falls

Frequently asked questions

What's there to do within easy reach of Best Western Smiths Falls Hotel?

This hotel is located in Smiths Falls, just steps from Rideau Canal and Smiths Falls Bascule Bridge, and within a short walk of Big Rideau Lake. You'll also find Railway Museum of Eastern Ontario and Rideau Canal Visitor Information Center less than a mile away.

Is parking available on site at Best Western Smiths Falls Hotel?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Best Western Smiths Falls Hotel include a casino?

No, Best Western Smiths Falls Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Smiths Falls Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Smiths Falls Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and free Internet access.

Does Best Western Smiths Falls Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Smiths Falls Hotel have a restaurant with a breakfast menu?

Best Western Smiths Falls Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Smiths Falls Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Smiths Falls Hotel.

Does Best Western Smiths Falls Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Best Western Smiths Falls Hotel?

Yes, some guestrooms at Best Western Smiths Falls Hotel offer a balcony.

Best Western Smiths Falls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 769 reviews
Rating 8 - Good. 276 out of 769 reviews
Rating 6 - Okay. 72 out of 769 reviews
Rating 4 - Poor. 22 out of 769 reviews
Rating 2 - Terrible. 21 out of 769 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Xinyu

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Harsh

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We couldn't sleep, as we were given room 103 where ,we could literally feel anyone walking around. I am not sure, as it it is too close to lobby or it is not sound proof . We were so disturbed
Stayed 1 night in Dec 2025

6/10 Okay

Laverne

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was ok until there was an incident with a drunk banging on his door at 3am in the morning. Kept us awake for over an hour until the police arrived.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable l. The breakfast options were limited and dry.
Stayed 1 night in Dec 2025

10/10 Excellent

Fabiana

Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine, Hartington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is probably the fourth time my husband and I have stayed here when in Smiths Falls. The hotel is spotlessly clean, very comfortable and very quiet. All staff are friendly and welcoming. The room is very clean and comfortable. Location is convenient. That’s why we keep coming back.
Stayed 1 night in Dec 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for our short visit. Seemed clean and the breakfast was great for a continental. No complaints.
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 2 nights in Nov 2025

8/10 Good

John, Oakville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Maciej

Stayed 1 night in Nov 2025

2/10 Terrible

Kerri

Traveled with family
Liked: Cleanliness
When I got to the hotel, my room was cancelled whether through you or the hotel I don’t know. I’m trying to resolve and get my money back that you took and they told me it would be credited within 72 hours and I haven’t seen the money yet.
Stayed 1 night in Nov 2025

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms. Breakfast was a little disappointing. More of a continental breakfast not hot buffet as advertised. No coffee in rooms.
Stayed 1 night in Nov 2025

8/10 Good

Mackenzie

Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy, Portland

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff.
Stayed 1 night in Nov 2025

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Noisy guests in room next door (105). I was in 107 and complained to front desk a couple of times, however, the situation did not improve so I asked to be moved to another room around midnight.
Stayed 1 night in Nov 2025

6/10 Okay

Neal, Ottawa

Traveled with family
Liked: Cleanliness
This hotel is clean and well maintained. If you request a second floor unit - there is no elevator. The toilet in our room was not filling properly and after a flush in the middle of the night the tank refill stuck on with water constantly running requiring myself to repair it. The in room heater was loud and came on and off with short run cycles leading to a sleep disturbed night. We didn't have the breakfast there and checkout was simple. Aside from the heater and toilet - the stay was OK and I would rate the hotel as average.
Stayed 1 night in Nov 2025

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great! Very helpful staff, clean rooms! Kinda misses the coffee ☕️ in the room we had a g Great stay in Smith Falls
Stayed 2 nights in Nov 2025

8/10 Good

Duncan, Near Horsham,

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and room is fine, location good for mr
Stayed 1 night in Nov 2025

8/10 Good

Duncan

Stayed 1 night in Nov 2025

8/10 Good

Corrine

Stayed 1 night in Nov 2025

8/10 Good

Estelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl, Morewood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind, helpful and efficient staff. Room was clean and as expected
Stayed 1 night in Nov 2025

8/10 Good

Gerald

Liked: Cleanliness
.
Stayed 4 nights in Oct 2025

8/10 Good

Sheair

Stayed 1 night in Oct 2025

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