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Montigo Resorts, Somerset

Property class: 4

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Photo gallery for Montigo Resorts, Somerset

A stone building with a conservatory, outdoor seating, and a well-maintained garden.
A bedroom with a four-poster bed, a sofa, a wooden coffee table, a dresser, and a mirror.
A living room with a flat-screen TV mounted on a wall, a brown sofa with patterned cushions, a wooden coffee table, and a sliding glass door leading to an outdoor area.
A large estate with multiple buildings, including a main house and a greenhouse, surrounded by lush greenery and fields.
A room with a bathtub, a desk, a chair, a sofa, a television, and a wooden door.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
near Glastonbury, Shepton Mallet, England, BA4 4PR
  • Place, Kilver Court
    ‪15 min walk‬
  • Place, Royal Bath and West Showground
    ‪8 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪29 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic Deluxe Garden View

A bedroom with a large bed, a chair, a desk, a television, and a window with a view of trees.

Classic Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin

A bedroom with a sloped ceiling, a desk, a chair, and a window with a view of trees.

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe

A bedroom with a bed, a desk, a radiator, a window with curtains, and a picture on the wall.

Deluxe

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe with Garden View

A bedroom with a sloped ceiling, a window with curtains, a bed with floral pillows, a bedside table with a lamp, and a chair.

Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe with Balcony

A bedroom with a bed, desk, chair, and a stone wall.

Deluxe with Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite with Terrace

A bedroom with a bed, a desk, a chair, a television, and a view through a glass door.

Junior Suite with Terrace

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Suite

A bedroom with a large bed, two bedside tables with lamps, a red sofa, a wooden coffee table, and a staircase leading to another room.

Two bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Country Cottage Private Garden & Outdoor Heated tub

A bedroom with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Country Cottage Private Garden & Outdoor Heated tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Fireplace

A bedroom with a fireplace, two beds, a chandelier, and a window with curtains.

Junior Suite with Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe

A four-poster bed, a television, a sofa, and a desk with a mirror in a hotel room.

Premium Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe with Patio

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Premium Deluxe with Patio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe with Garden

A bedroom with a large bed, a desk, a chair, a window with curtains, and a wooden panel wall.

Premium Deluxe with Garden

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Duplex

A bedroom with a large bed, a sofa, a desk, and a wooden railing.

Spa Duplex

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Somerset Suite

A bedroom with a four-poster bed, a sofa, a wooden coffee table, a dresser, and a mirror.

Somerset Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Suite

A hotel room with a large bed, a sofa, a wardrobe, and a window with curtains.

Modern Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Lodge with Private Terrace

A bedroom with a large bed, a fireplace, a chandelier, and a view of the outdoors.

Garden Lodge with Private Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shepton Mallet

Located within a leisurely stroll of Kilver Court, Montigo Resorts, Somerset is within a few miles (5 km) of Royal Bath and West Showground. This 28-room, 4-star hotel has a full-service spa along with free in-room WiFi and free self parking.

What's nearby

  • Kilver Court - 15 min walk - 0.8 miles
  • Royal Bath and West Showground - 8 min drive - 4.4 miles
  • Cheddar Gorge - 26 min drive - 20.6 miles
  • Longleat Safari and Adventure Park - 29 min drive - 19.6 miles
  • Stonehenge - 60 min drive - 43.7 miles

Getting around

  • Castle Cary Station - 10 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪The Oakhill Inn - ‬5 min drive
  • ‪Shepton Brasserie - ‬2 min drive
  • ‪Whitstone's - ‬10 min walk
  • ‪The Cheeky Bean - ‬3 min drive

About this property

Montigo Resorts, Somerset

Guests staying at Montigo Resorts, Somerset enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet grooming services. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and Smart TVs with DVD players. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include refrigerators, coffee makers, and safes.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per accommodation, per stay
  • Food and water bowls and pet grooming services are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 18 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Facilities fee: GBP 25.00 per person, per stay and includes use of: sauna; spa; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Charlton House Hotel
Charlton House Spa Hotel
Charlton House Spa Hotel Shepton Mallet
Charlton House Spa Shepton Mallet
Charlton Spa Hotel
Bannatyne`s Charlton House Hotel Shepton Mallet
Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
Charlton Hotel Shepton Mallet
Charlton House Spa
Montigo Resorts Somerset
Charlton House Spa Hotel
Montigo Resorts, Somerset Hotel
Montigo Resorts, Somerset Shepton Mallet
Montigo Resorts, Somerset Hotel Shepton Mallet

Frequently asked questions

Is a free cancellation option available at Montigo Resorts, Somerset?

Montigo Resorts, Somerset offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Montigo Resorts, Somerset?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Montigo Resorts, Somerset on Nov 17, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Montigo Resorts, Somerset?

This hotel is located in Shepton Mallet within a short 14-minute walk of Kilver Court. Royal Bath and West Showground is also within a driving distance of 2.5 mi.

Is there a spa at Montigo Resorts, Somerset?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Montigo Resorts, Somerset include a casino on the premises?

No, Montigo Resorts, Somerset doesn't have a casino.

Will I find an indoor pool at Montigo Resorts, Somerset?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Does Montigo Resorts, Somerset feature a restaurant that includes a breakfast menu?

Yes, Montigo Resorts, Somerset serves continental breakfast each morning for a surcharge from its restaurant.

Will Montigo Resorts, Somerset allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Montigo Resorts, Somerset for a fee of GBP 50 per accommodation, per stay. The property also provides grooming services and food and water bowls.

How close is the airport from Montigo Resorts, Somerset?

The closest major airport to Montigo Resorts, Somerset is Bristol International Airport (BRS), which is 21.4 mi away (41 minutes by car).

Does Montigo Resorts, Somerset have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Montigo Resorts, Somerset.

Montigo Resorts, Somerset Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 186 out of 366 reviews
Rating 8 - Good. 94 out of 366 reviews
Rating 6 - Okay. 42 out of 366 reviews
Rating 4 - Poor. 27 out of 366 reviews
Rating 2 - Terrible. 17 out of 366 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable boutique hotel with good food.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Lovely rooms. Food is delicious . Best of all was the lady hotel manager who sorted an early breakfast for us and upgraded our room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and ultra friendly staff, especially Peter and Yeye
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was looking tires and needs investment
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely spa and super helpful staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a really beautiful place in a beautiful location. The rooms were old worlde and the food was delicious but we need an early breakfast ( it was included in our option) and not offering breakfast before 8 am at weekends is no good as we’re early risers so we were disappointed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing stay at Montigo Resorts over Easter. The staff were friendly and helpful, the property and the grounds are beautiful. The spa was really special, not busy and a real treat. Breakfast was plentiful and not too busy. We'd definitely come back!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa facilities and staff were excellent. Comfortable accommodation
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff, great rooms. Some quirks- no ketchup and luke warm shower, but no complaints overall. Would return & recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Montigo Resort hotel as we were going to the Rock and Ribs festival. The hotel is about 5-10 minutes away from the festival by car. The hotel itself has a nice setting and does have a nice relaxed feel. Our room was fine and the bed comfortable. We did feel the room looked a little tired, especially the bathroom. The bath felt like you were going to fall through it and the shower was in the slope of the roof so you couldn’t stand up in it properly. Other than that it was a nice stay. The spa was nice and felt relaxing. When we got to the hotel we did ask if we could check in a little earlier thank 3pm but we had to pay an extra £20 for the privilege. I’ve never been to a hotel and had to pay extra for an earlier check in. It was odd so just be aware of that if you do stay there. You also need to pay £50 when you check in which gets refunded once you check out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A nice clean hotel with very pleasant staff and good food
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Super stay lovely room and so quiet
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
All facilities so accessable. Clean and warm.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was good, hotel room was very good food excellent and the staff were very helpful and friendly
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Montego was Magnificent

I loved our night here and so wish we had booked a night after Glastonbury to recover.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spa hotel

Great facilities,comfortable room and we also had a lovely dinner here.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great facilities, great staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel, recommended.

Gem of a hotel - very happy: well prepared and tasty food in the restaurant too. Well worth a visit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay. Good clean rooms with great service. Excellent spa!!!
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Lovely hotel with friendly staff
Stayed 3 nights in Nov 2018