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Novotel Shenzhen Watergate

4.0 star property
Hotel with free parking, near Huaqiangbei

Choose dates to view prices

Photo gallery for Novotel Shenzhen Watergate

Exterior
Free minibar, in-room safe, desk, iron/ironing board
Exterior detail
Daily buffet breakfast (CNY 108 per person)
Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Huaqiangbei
    ‪12 min walk‬
  • Dongmen Pedestrian Street
    ‪2 min drive‬
  • Luohu Port
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

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Room options

View all photos for Superior Room, 2 Twin Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, City View

  • City view
  • 275 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, City View

  • City view
  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian, Novotel Shenzhen Watergate is within a 5-minute walk of sights such as Shenzhen Museum and Shenzhen Science and Technology Museum. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Shenzhen Grand Theater - 6 min walk - 0.4 miles
  • Huaqiangbei - 12 min walk - 0.7 miles
  • The MixC Shopping Mall - 19 min walk - 1.0 mile
  • Dongmen Pedestrian Street - 2 min drive - 1.3 miles
  • Luohu Port - 7 min drive - 2.0 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪深圳大剧院 - ‬11 min walk
  • ‪莉莉玛莲 - ‬3 min walk
  • ‪荔园小学 - ‬8 min walk
  • ‪宁波酒家 - ‬3 min walk
  • ‪婷婷茶艺馆茶艺乐园中国有限公司福田店 - ‬10 min walk

About this property

Novotel Shenzhen Watergate

Hotel with free parking, near Huaqiangbei
Guests of Novotel Shenzhen Watergate enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bidets, and slippers. Free minibar items, iPod docks, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 212 reviews
$81 nightly
The price is $86
Jun 16 - Jun 17
Total includes taxes and fees
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Novotel Shenzhen Watergate?

Novotel Shenzhen Watergate offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Novotel Shenzhen Watergate?

This hotel is situated in Futian, just steps from Shenzhen Museum and Shenzhen Science and Technology Museum, and within a short walk of Shenzhen Grand Theater. You'll also find Huaqiangbei and Dongmen Pedestrian Street within a short drive.

Is parking available on site at Novotel Shenzhen Watergate?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Novotel Shenzhen Watergate have a casino on the premises?

No, Novotel Shenzhen Watergate doesn't have a casino.

Is there an indoor pool at Novotel Shenzhen Watergate?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novotel Shenzhen Watergate?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and free Internet access.

Are there hot tubs at Novotel Shenzhen Watergate?

No, there isn't a spa tub at this hotel.

Does Novotel Shenzhen Watergate have a restaurant with a breakfast menu?

Yes, Novotel Shenzhen Watergate serves buffet breakfast for a surcharge each morning at Pin Fang.

Does Novotel Shenzhen Watergate allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Shenzhen Watergate.

Does Novotel Shenzhen Watergate have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Shenzhen Watergate?

The closest major airport to Novotel Shenzhen Watergate is Shenzhen Intl. Airport (SZX), which is 23.8 mi away (36 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.8 mi away.

Can I book a room with a balcony at Novotel Shenzhen Watergate?

Yes, some guestrooms at Novotel Shenzhen Watergate offer a balcony and may feature city views.

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 172 out of 631 reviews
Rating 8 - Good. 315 out of 631 reviews
Rating 6 - Okay. 90 out of 631 reviews
Rating 4 - Poor. 37 out of 631 reviews
Rating 2 - Terrible. 17 out of 631 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

kong

Traveled with family
Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024

8/10 Good

Dimitrios

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tsun Fai John

Stayed 1 night in Jul 2024

10/10 Excellent

thiam choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Derrick

Stayed 1 night in May 2023

6/10 Okay

Yanfei

Traveled with family and small children
Liked: Staff & service
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Stayed 1 night in Sep 2021

4/10 Poor

yim hung

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not helpful at all
Stayed 4 nights in Dec 2020

8/10 Good

Dean, Edmonton

Traveled with partner, Traveled with family
Liked: Cleanliness
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Stayed 3 nights in Jul 2020

8/10 Good

HAMAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

SHUGUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

CHAK KAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Aurelien

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
Stayed 1 night in Nov 2019

8/10 Good

Michael, Singapore

Liked: Cleanliness, staff & service
Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mary, Canada

Traveled with partner
Liked: Cleanliness, staff & service
Close to MTR, shopping mall and variety of restaurants.
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.
Stayed 1 night in Oct 2019

6/10 Okay

Leylian

Service not very good and not really clean
Stayed 7 nights in Oct 2019

6/10 Okay

Patricia

Stayed 1 night in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, surrounded by local market and supermarket! Nice room and bed~ Would like to come back
Stayed 2 nights in Jul 2019