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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Lobby
Exterior
Restaurant
Maisonnette Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Sauna, steam room

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪5 min walk‬
  • Otaru Music Box Museum
    ‪14 min walk‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

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Room options

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Compact Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds

View all photos for Maisonnette Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Maisonnette Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Compact Hollywood Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Universal Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Otaru

Grids Premium Hotel Otaru is adjacent to popular attractions such as Bank of Japan Museum and Sakaimachi Street. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 51 min drive

Restaurants

  • ‪あまとう 洋菓子店 - ‬3 min walk
  • ‪日本橋 - ‬3 min walk
  • ‪ニュー三幸本店 - ‬1 min walk
  • ‪モスバーガー - ‬2 min walk
  • ‪鮨まるやま - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Hotel with a full-service spa, steps from Bank of Japan Museum
Guests of Grids Premium Hotel Otaru enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for JPY 1500 per night. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this spa hotel include laundry facilities and a vending machine.
43-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Electric kettles, safes, and wardrobes or closets are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Are free cancellation options available at Grids Premium Hotel Otaru?

Grids Premium Hotel Otaru offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on Aug 7, 2025 start from $117.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grids Premium Hotel Otaru?

This hotel is located in Otaru, just steps from Sakaimachi Street and Bank of Japan Museum, and within a short walk of Otaru Canal. You'll also find Otaru Music Box Museum and Otaru City General Museum Ungakan less than a mile away.

Is parking available on site at Grids Premium Hotel Otaru?

Yes, uncovered parking is offered for JPY 1,500 per night. Though parking is limited, accessible parking is also available.

Is there a spa available at Grids Premium Hotel Otaru?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grids Premium Hotel Otaru have a casino on the premises?

No, Grids Premium Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Grids Premium Hotel Otaru?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Grids Premium Hotel Otaru?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a full-service spa.

Are there hot tubs at Grids Premium Hotel Otaru?

No, but this hotel does have a steam room.

Does Grids Premium Hotel Otaru have a restaurant that serves breakfast?

Yes, Grids Premium Hotel Otaru serves buffet breakfast for a surcharge each morning at ご朝食会場「NOSHH」.

Will Grids Premium Hotel Otaru allow pets to stay free of charge?

No, pets aren't allowed at Grids Premium Hotel Otaru.

Does Grids Premium Hotel Otaru have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grids Premium Hotel Otaru?

The closest major airport to Grids Premium Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (51 minutes by car).

Can I book a room with a balcony at Grids Premium Hotel Otaru?

No, there aren't any guestrooms with balconies at Grids Premium Hotel Otaru.

Grids Premium Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 336 reviews
Rating 8 - Good. 101 out of 336 reviews
Rating 6 - Okay. 17 out of 336 reviews
Rating 4 - Poor. 8 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Travorex, Saraphi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Wing Ho Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

8/10 Good

Chun Yin Kevin, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

8/10 Good

Eun sook

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

10/10 Excellent

Alyssa

Stayed 1 night in Feb 2025

8/10 Good

RAEWYN T M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander Richard

Stayed 8 nights in Jan 2025

10/10 Excellent

Hoe Wee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok Tiong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the chic hotel thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wei

Stayed 2 nights in Dec 2024

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - Spacious room. - They provide all the amenities. - I do appreciate the toilet and shower bring separate. - Exterior lights make it convenient to find from the street:) This was a huge plus for someone who isn't familiar with the area. Once I got to the main street and saw the exterior lights, it made finding my way back to the hotel super helpful. - Customer service is great. - They're willing to hold your luggage as you explore the area. - It is about an 8 min. walk to Otaru canal. - There is a shopping street right next to the hotel and a Lawson's right around the corner. CONS: - It is about a 10 min. walk from the station, which is not bad, but if you're going during winter time, walking around with a wheelie bag/luggage is going to be pretty rough. - I wouldn't say it's super budget friendly, unless you're sharing a room and splitting the cost. Overall, I enjoyed staying at this hotel. Would I stay here again? Yes. It was a good central hub in the midst of touristy area.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

8/10 Good

HYUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic bath facilities with a great view of Otaru. However wouldn't recommend leaving bags here after checking out as they weren't left in the same secure room they were placed when we arrived but out in the waiting area which was obscured from the front desk. Would use the coin lockers at the station for better security.
Stayed 1 night in Nov 2024

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities

Good value in Otaru

Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice onsen, just a tad small the room
Stayed 1 night in Nov 2024

10/10 Excellent

ANNIE

Traveled with group
Liked: Amenities
Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10 Excellent

YH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024