See all properties

Authent Hotel Otaru

3.5 star property
Hotel with 3 restaurants, a quick walk to Otaru Canal

Choose dates to view prices

Photo gallery for Authent Hotel Otaru

Stunning hotel building with a curved corner design, featuring evenly spaced windows and a glass entrance.
Property video
Relax in our spacious lobby with comfortable seating, a beautiful painting, and lush greenery.
Enjoy a city view from the comfort of your room, featuring a large window, a desk, a chair, a bedside table, a lamp, and a comfortable bed.
Enjoy a casual meal on the balcony with a view of the ocean and cityscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
  • Otaru Canal
    ‪6 min walk‬
  • Otaru Music Box Museum
    ‪14 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Cozy retreat with a neatly made bed, a comfortable chair, and a bedside table with a lamp.

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

Two single beds with matching headboards and footboards, each with white bedding and a pillow, are arranged in this stylish room.

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.6 out of 10
Excellent
(18 reviews)
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

Two large beds with white linens and a wooden headboard, a bedside table with a lamp, and a small table with a chair by the window.

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(18 reviews)
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Cozy retreat with a neatly made bed, a comfortable chair, and a bedside table with a lamp.

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Two single beds with white linens, a desk, and a lamp.

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

Two large beds with white linens and a wooden headboard, a bedside table with a lamp, and a small table with a chair by the window.

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Relax in comfort with a large bed, bedside table, and chair, surrounded by a window and a framed picture.

Double Room(for 2 person) Non Smoking(18 square meter)

8.4 out of 10
Very good
(13 reviews)
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Relax in a spacious room with a large bed, sofa, and desk, featuring a large mirror above the bed.

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Quadruple Room

Two single beds with white linens, a small table, and armchairs are featured in this simply designed room.

Quadruple Room

  • Sleeps 4

View all photos for Single Room

Cozy retreat with a single bed, bedside table, and comfortable chair.

Single Room

  • Sleeps 1

View all photos for Authentic Suite Salon Class Floor

1 bedroom, down comforters, desk, soundproofing

Authentic Suite Salon Class Floor

  • Sleeps 2

View all photos for Semi Double Room

Cozy retreat with a single bed, bedside table, and comfortable chair.

Semi Double Room

  • Sleeps 2

View all photos for Triple Room

Two single beds with matching headboards and footboards, a bedside table, and a framed picture adorn this cozy space.

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Two single beds with white linens, bedside tables, and a large window with sheer curtains.

Deluxe Twin Room

  • Sleeps 2

View all photos for Twin Room

Cozy retreat with two single beds, a bedside table, and a comfortable chair.

Twin Room

  • Sleeps 2

View all photos for Double Room

Cozy retreat with a large bed, a small table, and a chair, plus a nightstand with a lamp and a window with sheer curtains.

Double Room

  • Sleeps 2

View all photos for Japanese Room C

Relax in a serene sauna room with a bathtub and shower, and a comfortable bench for unwinding.

Japanese Room C

  • Sleeps 2

View all photos for Japanese Room A

Experience traditional Japanese style in this serene room, featuring a tatami mat floor, low table, and comfortable seating area.

Japanese Room A

  • Sleeps 2

View all photos for Japanese Room B

Bathroom features a large mirror, granite countertop sink with faucet, soap dispenser, and trash bin.

Japanese Room B

  • Sleeps 2

View all photos for Barrier-Free Room

Two single beds with matching headboards and footboards, a small table, and an armchair create a cozy space.

Barrier-Free Room

  • Sleeps 2

View all photos for ROYAL SUITE

Two large beds, a flat-screen TV, and a wooden nightstand with a lamp.

ROYAL SUITE

  • Sleeps 2

View all photos for Twin Room（single Use）

Two single beds with white bedding and pillows, a nightstand with a lamp, and a framed picture adorn this cozy space.

Twin Room（single Use）

  • Sleeps 1

View all photos for Semi Double Room（Double Occupancy）

Comfortable accommodations feature a large bed and a smaller bed or sofa, along with a chair and a nightstand.

Semi Double Room（Double Occupancy）

  • Sleeps 2

You may also like

Ad
Located in the heart of the city, this building offers a unique blend of modern architecture and serene surroundings.

Tokyu Stay Sapporo

Sapporo City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 976 reviews
$82 nightly
The price is $90
Sep 1 - Sep 2
All taxes and fees included in total
Tokyu Stay Sapporo

About the neighborhood

Otaru

Otaru Canal is a short stroll from Authent Hotel Otaru, and other popular attractions like Otaru Music Box Museum are within a mile (2 km). This 175-room, 3.5-star hotel has 3 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Otaru Canal - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 78 min drive

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪みよ福 - ‬2 min walk

About this property

Authent Hotel Otaru

Hotel with 3 restaurants, a quick walk to Otaru Canal
Guests of Authent Hotel Otaru enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. Self parking is offered for JPY 1500 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a meeting room, a gift shop, and a water dispenser.
Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, phones, and desks are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese

Similar properties

Enjoy dining in this stylish room with a long table and comfortable chairs, surrounded by natural light and a high ceiling.

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,004 reviews
Hotel Torifito Otaru Canal

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Are free cancellation options available at Authent Hotel Otaru?

Authent Hotel Otaru provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do near Authent Hotel Otaru?

This hotel is located in Otaru, just steps from Sakaimachi Street and Bank of Japan Museum, and within a short walk of Otaru Canal. You'll also find Otaru Music Box Museum and Otaru City Art Museum less than a mile away.

Is there parking available at Authent Hotel Otaru?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Is there a spa at Authent Hotel Otaru?

There is a full-service spa available for guests to enjoy and services include massages.

Does Authent Hotel Otaru have a casino?

No, Authent Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Authent Hotel Otaru?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Authent Hotel Otaru?

There are many amenities for couples at this hotel, including in-room massages as well as 2 bars and 3 restaurants.

Are there hot tubs at Authent Hotel Otaru?

No, there isn't a spa tub at this hotel.

Does Authent Hotel Otaru have a restaurant with a breakfast menu?

Yes, Authent Hotel Otaru has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Authent Hotel Otaru allow pets to stay free of charge?

No, pets aren't allowed at Authent Hotel Otaru.

Are there connecting rooms at Authent Hotel Otaru?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Authent Hotel Otaru?

The closest major airport to Authent Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23.1 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Authent Hotel Otaru?

No, at Authent Hotel Otaru, there aren't any guestrooms that list a balcony.

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 859 reviews
Rating 8 - Good. 362 out of 859 reviews
Rating 6 - Okay. 80 out of 859 reviews
Rating 4 - Poor. 20 out of 859 reviews
Rating 2 - Terrible. 5 out of 859 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Warongkarat, Bangna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องเล็กตามสไตล์ญี่ปุ่น ช่วงเช้ากดกาแฟฟรีที่หน้าล้อบบี้ได้ถึงประมาณ 9.30 น. ห้องพัก ข้อดี สะอาดดี ห้องไม่มีกลิ่น เตียงนอนสบาย ชักโครกมีที่ฉีดก้น ฝักบัวน้ำแรงมากสะใจ สบู่หอมดี ข้อเสีย นึกไม่ออก มาจากรถไฟสถานีโอตารุ เดินเข้ามาทาง shopping street ไม่ไกล และไม่ลื่นหิมะ มีทางเข้าโรงแรมจากด้านตลาดด้วย ข้อดี ในห้องมีไดร์เป่าผม เครื่องฟอกอากาศ ผ้าเช็ดตัว สบู่เหลว ยาสระผม ครีมนวด กาแฟดริป ชา น้ำดื่ม กาต้มน้ำ หวี แปรงสีฟัน ชุดนอน รองเท้าแตะเอากลับได้ ข้อเสีย “ไม่มีหมวกคลุมผม”ให้ โลเคชั่นดี สามารถเดินเที่ยวได้รอบเลย เดินไปตลาด sankaku ได้ เดินไปคลองโอตารุได้เลยใกล้มาก และเดินเลยไปถึงหอนาฬิกาได้เลย
Stayed 2 nights in Feb 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Takenori

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Linh, Hayward

Traveled with group
Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hock Huat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

TONG

good
Stayed 2 nights in Jul 2024

10/10 Excellent

Wan Sze

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very poilet
Stayed 2 nights in Jun 2024

10/10 Excellent

Ee Beng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024

10/10 Excellent

Narongchai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff.
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable with excellent service. 10/10 rating.
Stayed 1 night in Jan 2024

8/10 Good

Joleigh

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Sze

Stayed 1 night in Nov 2023

8/10 Good

Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was 👍 good
Stayed 1 night in Oct 2023

2/10 Terrible

Travis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Racist and Rude Manager

Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Stayed 6 nights in Jul 2023

6/10 Okay

Daniel

Stayed 1 night in Feb 2023

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
Stayed 1 night in Feb 2020