Tsue The Palace Flat

3.0 star property
Suburban São Paulo hotel connected to a shopping center, a quick walk to Shopping Ibirapuera

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Photo gallery for Tsue The Palace Flat

Outdoor pool
View from property
Reception
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Alameda Dos Anapurus 1661, Moema, São Paulo, SP, 04087-006
  • Shopping Ibirapuera
    ‪5 min walk‬
  • Ibirapuera Park
    ‪3 min drive‬
  • Paulista Avenue
    ‪7 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬

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Room options

Superior Double Room

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Twin Beds

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room, Multiple Beds

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Twin Room Superior

  • Sleeps 2
  • 2 Twin Beds

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Located in Moema within a 5-minute walk of Shopping Ibirapuera, Tsue The Palace Flat is within 2 miles (3 km) of other popular sights like Ibirapuera Park. This 132-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym. It's connected to a shopping center in central São Paulo and also close to U.S. Consulate General and São Paulo Expo.

What's nearby

  • Shopping Ibirapuera - 5 min walk - 0.3 miles
  • Ibirapuera Park - 3 min drive - 1.1 miles
  • U.S. Consulate General - 7 min drive - 2.7 miles
  • São Paulo Expo - 7 min drive - 3.3 miles
  • Paulista Avenue - 7 min drive - 3.7 miles

Getting around

  • Sao Paulo Olympic Village Station - 6 min drive
  • Eucaliptos Subway Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 48 min drive

Restaurants

  • ‪Orquídea Chic - ‬3 min walk
  • ‪Bar do Giba - ‬1 min walk
  • ‪Bar Salvador - ‬2 min walk
  • ‪Viana Bar Grill - ‬2 min walk
  • ‪Al Kassem Gelato - ‬3 min walk

About this property

Tsue The Palace Flat

Suburban São Paulo hotel connected to a shopping center, a quick walk to Shopping Ibirapuera
At Tsue The Palace Flat, guests enjoy features like an outdoor pool, a gym, and a sauna. Valet parking is offered for BRL 20 per day. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 17-inch TVs with cable channels. Other amenities include kitchenettes, minibars, and hair dryers.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Languages

English, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 20 per day)

Food and drink

  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 17-inch TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 90.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 20 per day
  • Rollaway bed fee: BRL 90.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 4453227
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Tsue Palace Flat
Tsue Palace Flat Hotel
Tsue Palace Flat Hotel Sao Paulo
Tsue Palace Flat Sao Paulo
Tsue The Palace Flat Hotel
Tsue The Palace Flat São Paulo
Tsue The Palace Flat Hotel São Paulo

Frequently asked questions

Are free cancellation options available at Tsue The Palace Flat?

Tsue The Palace Flat offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do near Tsue The Palace Flat?

This hotel is situated in Moema within a short 5-minute walk of Shopping Ibirapuera. You'll also find Paulista Avenue and Ibirapuera Park within a short drive.

Is there parking available at Tsue The Palace Flat?

Yes, valet parking is offered for BRL 20 per day.

Does Tsue The Palace Flat feature a casino at the property?

No, Tsue The Palace Flat doesn't have a casino.

Is there an indoor pool at Tsue The Palace Flat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Tsue The Palace Flat a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette and a minibar as well as a bar.

Are there hot tubs at Tsue The Palace Flat?

No, but this hotel does have a steam room.

Does Tsue The Palace Flat feature a restaurant that includes a breakfast menu?

No, Tsue The Palace Flat doesn't have a restaurant that serves breakfast.

Does Tsue The Palace Flat allow pets to stay for free?

No, pets aren't allowed at Tsue The Palace Flat.

Are there connecting rooms at Tsue The Palace Flat?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Tsue The Palace Flat?

The closest major airport to Tsue The Palace Flat is São Paulo (CGH-Congonhas), which is 1.5 mi away (4 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 23.3 mi away (48-minute drive).

Are there rooms with balconies at Tsue The Palace Flat?

Yes, some guestrooms at Tsue The Palace Flat offer a balcony.

Tsue The Palace Flat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 928 reviews
Rating 8 - Good. 359 out of 928 reviews
Rating 6 - Okay. 92 out of 928 reviews
Rating 4 - Poor. 21 out of 928 reviews
Rating 2 - Terrible. 9 out of 928 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MANUEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine with the only exception of the quality of the air conditioner
Stayed 4 nights in Feb 2025

10/10 Excellent

NVuna

Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, super convenient, nearby tons of great restaurants and a shopping center. Super walkable area. What I liked the most though was their staff. They were super friendly and accommodating. I highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

HANI

Stayed 1 night in May 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 15 nights in Jan 2024

8/10 Good

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 7 nights in Jan 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 2 nights in Jan 2024

8/10 Good

Fernando V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad quality towels
Stayed 6 nights in Nov 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Trina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the location is worth booking for the next trip back here
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities, room comfort

Tsue The Palace Flat - EXCELLENT, Hotels.com - BAD

Staff at Tsue was very helpful with a late check in and late check out. I could not recommend higher. Hotels.com was terrible and I could not find the reservation in the app. I will not use Hotels.com again but I will stay at Tsue.
Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

6/10 Okay

Caroline de Faria Oliveira

4/10 Poor

Jacob

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Don't stay here. Room did not have proper working windows and doors. Glass doors had a 2.5" inch gap to the outside and windows and a 1.5" inch gap to the outside. This hotel is located within visual of CGH runway. Planes are landing every 2 minutes at busy times. Give me a break!! I don't have time for this level of irresponsibility.
Stayed 2 nights in Nov 2022

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities
Nice place to stay when in Sao Paulo
Stayed 3 nights in Jul 2022

10/10 Excellent

Aristoteles

Stayed 1 night in May 2022

10/10 Excellent

Ernesto, Bronx

Stayed 9 nights in Jan 2022

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Nov 2021

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week stay

Awesome stay, friendly staff, good location
Stayed 1 night in Nov 2021

8/10 Good

Glenn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Traveled during the Pandemic, so a lot of restaurants closed or closed by 9pm. Love this hotel only issue is if you are a light sleeper you will be waken the the airplanes.
Stayed 1 night in May 2021

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheter it was amazing, i return a day!!!!
Stayed 1 night in May 2021