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Hotel Refugio Vista Serrana

2.5 star property

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Photo gallery for Hotel Refugio Vista Serrana

A swimming pool with clear blue water and a view of a hilly landscape in the background.
A table set with wine bottles, candles, and decorative elements, suggesting a romantic or formal dining setting.
Two hot tubs on a balcony with a scenic view of a hilly landscape.
A hammock hanging between wooden posts in a garden with various plants and flowers.
A bathroom with a large window, a white bathtub, and a view of trees and a hill.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rodovia Fernão Dias, Km 59, Mairipora, SP, 07600-000
  • Place, Olho D'Agua Hill
    ‪5 min drive‬
  • Place, Seven Falls Dam
    ‪12 min drive‬
  • Place, Cantareira State Park
    ‪15 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a bed, a television, a mini-fridge, and curtains over a window.

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a bedside table with a phone, and a plate of fruit on the bed.

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Suite

In-room safe, blackout drapes, WiFi (free), bed sheets

Suite

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Mairipora

Hotel Refugio Vista Serrana places you 4.8 mi (7.7 km) from Olho D'Agua Hill. This 92-room hotel welcomes guests with 3 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Olho D'Agua Hill - 5 min drive - 2.0 miles
  • Seven Falls Dam - 12 min drive - 6.4 miles
  • Kartódromo de Atibaia - 14 min drive - 9.4 miles
  • Cantareira State Park - 15 min drive - 9.2 miles
  • Juquery State Park - 25 min drive - 12.5 miles

Getting around

  • Franco da Rocha Station - 33 min drive
  • São Paulo/Guarulhos Intl. Airport - 42 min drive

Restaurants

  • ‪Graal - ‬13 min drive
  • ‪Restaurante do Son - ‬5 min drive
  • ‪Chez Victor - ‬13 min drive
  • ‪Casa Matali - ‬19 min walk
  • ‪Naoko Restaurante e Temakeria - ‬11 min drive

About this property

Hotel Refugio Vista Serrana

Hotel Refugio Vista Serrana features 3 outdoor pools, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and LCD TVs with DVD players. Safes and phones are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Refugio Vista Serrana Mairipora
Refugio Vista Serrana Mairipora
Refugio Vista Serrana
Refugio Vista Serrana
Hotel Refugio Vista Serrana Hotel
Hotel Refugio Vista Serrana Mairipora
Hotel Refugio Vista Serrana Hotel Mairipora

Frequently asked questions

Is free cancellation available at Hotel Refugio Vista Serrana?

Hotel Refugio Vista Serrana offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Hotel Refugio Vista Serrana?

This hotel is located in Mairipora, close to Olho D'Agua Hill and Seven Falls Dam.

Is there parking available at Hotel Refugio Vista Serrana?

Yes, self parking is offered for free at the hotel.

Does Hotel Refugio Vista Serrana have a casino?

No, Hotel Refugio Vista Serrana doesn't have a casino.

Will I find an indoor pool at Hotel Refugio Vista Serrana?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Refugio Vista Serrana good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 3 outdoor pools, and a bar/lounge.

Are there hot tubs at Hotel Refugio Vista Serrana?

No, but this hotel does have a steam room.

Does Hotel Refugio Vista Serrana have a restaurant with a breakfast menu?

No, Hotel Refugio Vista Serrana doesn't have a restaurant that serves breakfast.

Will Hotel Refugio Vista Serrana allow pets to stay for free?

No, pets aren't allowed at Hotel Refugio Vista Serrana.

Are there connecting rooms at Hotel Refugio Vista Serrana?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Refugio Vista Serrana?

The closest major airport to Hotel Refugio Vista Serrana is São Paulo/Guarulhos Intl. Airport, which is 28.1 mi away (42 minutes by car). Another top airport is São Paulo (CGH-Congonhas), which is around 24.3 mi away.

Are there rooms with balconies at Hotel Refugio Vista Serrana?

No, there aren't any guestrooms at Hotel Refugio Vista Serrana that offer a balcony.

Hotel Refugio Vista Serrana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

marcelle kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Piscinas ótimas. Equipe de recreacao perfeita
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidade, natureza, limpeza e - pertinho de SP

Hotel mais do que especial....na chegada, o Alcebiades ja vem pegar a mala com o maior sorriso do mundo e mostra todo o hotel....Murilo super prestativo pra resolver qualquer problema que vc tenha....comida, ótima, o chefe e o confeiteiro estão de parabéns - muitas e boas opções!! Tudo muito limpo e organizado, tem atividades o dia inteiro. Somado a isso tudo, a vista é linda e vc dorme ao som de passarinhos e acorda com os galos! Fui com meu pet e o pessoal do hotel muito atencioso e prestativo...obrigada tb ao Francisco, à Bete e toda equipe do restaurante!! Espero voltar em breve...
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, com certeza voltarei mais vezes, refeições impecável, atendimento ótimo, tudo maravilhoso!!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Edivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente. Tudo muito bom.

Estadia perfeita, funcionários atenciosos, comida muito boa e ótima estrutura. Fizeram uma programação especial para o feriado de Páscoa. Gostamos muito. Capricharam na decorações e doces. Estão de parabéns.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

marcelo mello tohi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção muito perto de sp. Quartos amplos e confortáveis. Piscinas excelentes sendo que uma delas é cobert e aquecida. Staff simpático e monitores de recreação bem bacana.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feriado bom!

Hotel incrivel... minha viagem foi de casal.. e meu quarto nao tinha cama de cadal e sim 2 camas de solteiro, que resolveram juntar, entao ficou aquele vao no meio da cama... pelo preço isso é inadmissivel... As piscinas sao otimas, porem só tem 1 climatizada, as outras sao frias, parecem ate agua de cachoeira. A principal que é de borda infinita é geladissima, quase ningurm entra, parece que é de enfeite. Em relacao a alimentacao, é bem top, tudo fresco, mas quando se pede uma bebida no bar, é necessario paciencia e esperar por no minino 30 min.. 1h... fora isso.. perfeito!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi excelente, só não foi perfeita porque a piscina de borda infinita não era climatizada e nessa época do ano fica gelada, mas de resto foi um fim de semana excelente.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale super a pena!!

Lugar agradevel, perto de SP, piscina e jacuzzi com agua quente. Pena que a piscina principal não é aquecida. Comida boa (vale a pensão completa) e atividades extras que valeram a pena e deixaram o dia mais especial. Muito bom pra quem tem.filhos tb. Adoramos a estadia!
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel

Hotel muito bom, acomodacoes limpas e bem confortaveis. Atendimento muito bom, custo beneficio ótimo e perto de SP. Recomendo!!!
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Luciana Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou as expectativas.

A primeira impressão não foi muito boa. Pois, não obtive retorno para sanar algumas dúvidas que tive antes da estadia. Não me retornaram nem através de e-mail, ligações ou whatsapp. Inclusive relatei este problema ao chegar ao hotel. No entanto, quando da estadia, só foi alegria. Acredito que eles estejam se reestruturando por conta da pandemia, então dei um desconto. Os funcionários (todos) sem exceção, são uma simpatia. A comida é ótima. Estão seguindo os protocolos corretamente. Os quartos são espaçosos, confortáveis e limpos. Somente o box é extremamente pequeno. Não sei se são todos os quartos ou somente alguns. O hotel é e-nor-me. Parece um labirinto com passagens secretas. Fica a dica: para o hotel ficar mais charmoso, sugiro mudar as cadeiras e mesas da piscina, que são de plástico. Outra dica valiosíssima: climatiz
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

JUCILENE

Liked: Cleanliness, staff & service
Disliked: Room comfort

Caro para o que oferece

Achei muito caro para o que oferece, nosso quarto era pequeno, banheiro minúsculo e com vista para um depósito do hotel.
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Final de Semana Incrível

Atendimento excelente, passei momentos otimos, infra, localização, alimentação ... tudo perfeito!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Gostamos muito das instalações geral do hotel, que é muito bonito. Tudo funciona mesmo com pouco hóspedes que uma vantagem se comparar com outros hotéis. Os colaboradores do hitel são muito solicitos e educados. Apenas uma observação, que para minha a minha opinião é muito importante. LIMPEZA.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

SANDRA

Liked: Staff & service, room comfort
A estadia foi agradável, o hotel tem uma área muito boa, porém requer algumas melhorias. A Alimentação foi excelente, tudo muito gostoso e o atendimento nota dez.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom !

Foi muito bom ! A única coisa que eu não achei muito legal, foi o almoço ser servido na piscina. Eu entendo que era um churrasco, mas existem tipos de saladas (maionese por exemplo) que precisam de um cuidado maior por estar muito calor. E os doces atraem abelhas também, mas é um lugar muito bom !
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel amador

Hotel péssimo. Fiz reserva para dois, ao chegar lá me fizeram pagar mais um hóspede. O quarto que me colocaram cheirava mofo. Não tem estacionamento, o carro ficou entre a quadra e abaixo da tirolesa. No jantar não tinha opções de carnes, só strogonof e frango assado. Na manhã do domingo minha chave parou de funcionar. O gerente disse que era bateria, o funcionário que me atendeu disse que eu não sabia usar a chave. No almoço na piscina, a fila do churrasco está acima de 20 minutos. Na saída, a recepcionista queria cobrar novamente um hóspede extra, que sem concordar, eu já havia pago. Péssimo hotel, péssimo atendimento. Não vale o que cobram, com está diária existem infinitas e melhores opções
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Pretendo voltar.

Comida simples e bem preparada, durante a semana não tem o chá da tarde e o serviço de bar. Staff prestativo, mas necessitam de mais rapidez no serviço, o serviço de quarto não foi feito. Boa seleção de bebidas e preço justo. Gostei do fato de hidro ou sauna não estarem ligados todo o tempo durante a semana, mas rapidamente serem preparados caso o hóspede deseje utilizar.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava um pouco frio mais com a piscina aquecida nem lembrei, comida ótima!
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de fim de semana!

O hotel é muito lindo e com várias opções de lazer para adultos e crianças. A vista é maravilhosa e tem um bar na piscina de borda infinita, nos divertimos muito. Recomendo!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Pedrina Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, roupa de cama limpa, funcionários atenciosos e prestativos, comida deliciosa, equipe de recreação otima. Voltarei com certeza.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Segunda vez no hotel e pretendo voltar mais vezes

Hotel maravilhoso. Ótima localização e excelente estrutura.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Cleyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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