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NH Ciudad de Santiago

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Ciudad de Santiago

A spa room with a large bathtub, candles, a basket, and a view of snow-capped mountains and a cityscape through a large window.
A hotel entrance with a glass door, a reception desk, and a modern interior visible through the glass.
Exterior
View from room
A buffet with various fruits, cheeses, and juices.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
  • Place, Patio Bellavista
    ‪11 min walk‬
  • Place, Arturo Lopez Perez Foundation
    ‪12 min walk‬
  • Place, Santiago Metropolitan Park
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite

View from room

Suite

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a vase with flowers, and a view of greenery outside.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (2 Double Beds)

1 bedroom, premium bedding, minibar, in-room safe

Suite (2 Double Beds)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a book, a lamp, and a view of the cityscape.

Standard Room

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 King Bed
  • Free WiFi

View all photos for STANDARD ROOM NEW STYLE

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city.

STANDARD ROOM NEW STYLE

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard room new style

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard room new style

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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8.0 out of 10, Very Good, 374 reviews
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About the neighborhood

Santiago

Located in Providencia, NH Ciudad de Santiago is within a 10-minute stroll of sights such as Clinica Santa Maria and Plaza Baquedano. This 4.5-star hotel welcomes guests with 122 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Teatro Universidad de Chile - 7 min walk - 0.4 miles
  • Patio Bellavista - 11 min walk - 0.6 miles
  • Arturo Lopez Perez Foundation - 12 min walk - 0.7 miles
  • Santiago Metropolitan Park - 12 min walk - 0.7 miles
  • Lastarria District - 14 min walk - 0.8 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪LeBoletó Café - ‬4 min walk
  • ‪Restaurant Olan - ‬2 min walk
  • ‪Cafe Entre Obispos - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk
  • ‪Mundo Gourmet Providencia - ‬3 min walk

About this property

NH Ciudad de Santiago

Guests of NH Ciudad de Santiago enjoy a gym, free WiFi in public areas, and a conference center. If you drive, self parking is USD 15 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 42 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, free newspapers, and laundry facilities.
Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 22 for children
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Is a free cancellation option available at NH Ciudad de Santiago?

NH Ciudad de Santiago provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at NH Ciudad de Santiago?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on Aug 11, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around NH Ciudad de Santiago?

This hotel is situated in Providencia within a 10-minute walk of Forest Park and Plaza Baquedano. You'll also find Costanera Center and Plaza de Armas within a short drive.

Will I be able to park at NH Ciudad de Santiago?

Yes, parking is offered for USD 15 per day.

Does NH Ciudad de Santiago have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does NH Ciudad de Santiago feature a casino on the premises?

No, NH Ciudad de Santiago doesn't have a casino.

Is there an indoor pool at NH Ciudad de Santiago?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at NH Ciudad de Santiago?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Are there hot tubs at NH Ciudad de Santiago?

No, this hotel doesn't have a spa tub.

Does NH Ciudad de Santiago feature a restaurant that includes a breakfast menu?

Yes, NH Ciudad de Santiago serves buffet breakfast each morning for a surcharge from its restaurant.

Does NH Ciudad de Santiago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Ciudad de Santiago for a fee of USD 25 per pet, per night.

Are there connecting rooms at NH Ciudad de Santiago?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from NH Ciudad de Santiago?

The closest major airport to NH Ciudad de Santiago is Santiago Intl. Airport (SCL), which is 12.4 mi away (23 minutes by car).

Can I book a room with a balcony at NH Ciudad de Santiago?

No, there aren't any guestrooms at NH Ciudad de Santiago that offer a balcony.

Does NH Ciudad de Santiago offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at NH Ciudad de Santiago.

NH Ciudad de Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 357 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Salomon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, very good location and nice restaurant
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome and very friendly team
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. I would come back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Nice staff, nice room, nice selection of food for breakfast.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities
The staff were helpfull. Location was great and the rooms were clean.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Yolanda

Liked: Staff & service
It was ok
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean :)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. I would highly recommend
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Highly recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities
Suite generous size,breakfasts excellent.Room very clean.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Very spacious room, good wifi connection to work from there, staff was very attentive and they let me store my luggage after checkout. Location is perfect. Overall a great place to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tung wei david

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ondrej

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, very good standard similar like in Europe…
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Lovely staff who were very helpful. Breakfast was nutritious with a wide variety of foods. Room was very spacious with a nice view.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Josselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service
The hotel is well located, providing convenient access to the surrounding area. The facilities were clean throughout the stay, and the service was consistently good. Overall, it was a pleasant and comfortable experience.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel close to restaurants

Nice clean hotel close to italian neighborhood with lots of restaurants within walking distance
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Liliana De La Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, particularly the attentive service and the high quality of our room. Regarding breakfast, while the local selection was impressive, there is room for improvement in informing guests about holiday service changes. Providing me with a regular Friday schedule when I specifically asked about Good Friday hours caused us to misplan our excursion. Ensuring staff are consistently updated on holiday hours would greatly enhance the guest experience.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Tariq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Inattentive staff and front desk staff not willing to accommodate us with simple things ruined the experience.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great room!
Stayed 1 night in Nov 2025
Verified

8/10 Good

paras

Liked: Property conditions & facilities
Great stay overall, excellent location, very central to lasstaria, bellavista and Italia. The room we got seemed a bit older and in need of renovation hence a 4 star rating
Stayed 2 nights in Dec 2025

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