See all properties

NH Ciudad de Santiago

4.5 star property
Luxury hotel with a fitness center and a 24-hour business center
VIP Access

Choose dates to view prices

Photo gallery for NH Ciudad de Santiago

Spa
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Daily buffet breakfast for a fee
Standard Room (New Style) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
  • Medical Center Hospital Worker
    ‪13 min walk‬
  • Costanera Center
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

You may also like

Ad
Indoor pool

The Ritz-Carlton, Santiago

Las Condes
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 536 reviews
The price is $309
$309 nightly
$309 total
Jun 12 - Jun 13
The Ritz-Carlton, Santiago

About the neighborhood

Santiago

Located in Providencia within a mile (2 km) of Medical Center Hospital Worker, NH Ciudad de Santiago is within a few miles (5 km) of other popular sights such as Costanera Center. This 4.5-star hotel welcomes guests with 122 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Medical Center Hospital Worker - 13 min walk - 0.7 miles
  • Santa Lucia Hill - 18 min walk - 1.0 mile
  • Costanera Center - 3 min drive - 1.9 miles
  • Plaza de Armas - 3 min drive - 1.7 miles
  • San Cristobal Hill - 5 min drive - 0.8 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Leboletó Café - ‬5 min walk
  • ‪Olan - ‬2 min walk
  • ‪Casino IBM - ‬4 min walk
  • ‪Bella Calabria - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk

About this property

NH Ciudad de Santiago

Luxury hotel with a fitness center and a 24-hour business center
Guests of NH Ciudad de Santiago enjoy a gym, free WiFi in public areas, and a conference center. If you drive, self parking is USD 15 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 42 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, free newspapers, and laundry facilities.
Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

Similar properties

Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 520 reviews
$110 nightly
The price is $110
Jun 8 - Jun 9
All taxes and fees included in total
Ola Santiago Providencia, Tapestry Collection by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Is a free cancellation option available at NH Ciudad de Santiago?

NH Ciudad de Santiago provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at NH Ciudad de Santiago?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on Jun 12, 2025 start from $122.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around NH Ciudad de Santiago?

This hotel is situated in Providencia within a 10-minute walk of Plaza Baquedano and Forest Park. You'll also find Costanera Center and Plaza de Armas within a short drive.

Will I be able to park at NH Ciudad de Santiago?

Yes, parking is offered for USD 15 per day.

Does NH Ciudad de Santiago feature a casino on the premises?

No, NH Ciudad de Santiago doesn't have a casino.

Is there an indoor pool at NH Ciudad de Santiago?

No, there is no indoor pool at this hotel.

Is NH Ciudad de Santiago a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Does NH Ciudad de Santiago have a hot tub?

No, this hotel doesn't have a spa tub.

Does NH Ciudad de Santiago feature a restaurant that includes a breakfast menu?

Yes, NH Ciudad de Santiago serves buffet breakfast each morning for a surcharge from its restaurant.

Does NH Ciudad de Santiago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Ciudad de Santiago for a fee of USD 25 per accommodation, per night.

Are there connecting rooms at NH Ciudad de Santiago?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from NH Ciudad de Santiago?

The closest major airport to NH Ciudad de Santiago is Santiago Intl. Airport (SCL), which is 12.4 mi away (23 minutes by car).

Can I book a room with a balcony at NH Ciudad de Santiago?

No, you won't find guestrooms with balconies at NH Ciudad de Santiago.

Does NH Ciudad de Santiago offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at NH Ciudad de Santiago.

NH Ciudad de Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 361 out of 852 reviews
Rating 8 - Good. 321 out of 852 reviews
Rating 6 - Okay. 102 out of 852 reviews
Rating 4 - Poor. 37 out of 852 reviews
Rating 2 - Terrible. 31 out of 852 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Jaffet

Traveled with family
Disliked: Staff & service
Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
Stayed 7 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge, Kissimmee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent opcion. good price
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2025

10/10 Excellent

Jae

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious! Loved the cleanliness.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Lots of choices and the food was very good!
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Breakfast is good
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
Stayed 6 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Renovated but poor quality. Looks good from far but far from good. Hook for towel in shower barely holding. Shower head broken off, had to use rain shower- no choice. Wifi only in “living room” but sofa is bottomed out. May be a pull out bed but was very old. Didn’t sit on it. No work desk space for laptop. Overall all I needed was a clean bed to sleep and that was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xin

Stayed 4 nights in Oct 2024

10/10 Excellent

Juan, Ft Lauderdale

Stayed 3 nights in Sep 2024

10/10 Excellent

Dekesh Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and healthy breakfast

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
Stayed 4 nights in Sep 2024

6/10 Okay

Edith

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Liked: Cleanliness, property conditions & facilities
Pésimo servicio check in y check out. Piden una cantidad de datos personales como si uno fuese criminal
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen servicio

Muy buena experiencia, trato amable. Buen desayuno
Stayed 4 nights in Jul 2024

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y las instalaciones. Perfecto todo.
Stayed 1 night in Jul 2024

10/10 Excellent

james, Fairbanks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
Stayed 1 night in Jul 2024

2/10 Terrible

JORGE

Stayed 1 night in Jun 2024

2/10 Terrible

Milos

Disliked: Cleanliness, property conditions & facilities, room comfort

Worse NH hotel I ever stayed at!

I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one. Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay. Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one! And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments
Stayed 4 nights in May 2024